Cloudron migration to new server: amazing!!!

[imc67]

Hi all,

just wanted to share a wow experience.

I had a Cloudron Premium server at DO for almost a year and wanted to migrate it to NetCup (better specs and cheaper).

The docs are very clear and promising (https://cloudron.io/documentation/backups/#move-cloudron-to-another-server) but yeah, you never know ...

Well, I know now .... within 5 minutes after entering the backup location details EVERYTHING (4 websites + Matomo + Searx) and all email (all together about 6GB) was in production on the new server including all DNS of all 17 domains.

Downtime: 0 seconds

This is really amazing!

Thanks @girish and @nebulon for this great product, I already was a Cloudron fan but now even more.

Kind regards,

Marcel.

[girish]

Thanks @imc67

[christiaan]

That's great to know. I'm using DigitalOcean at the mo, which I love so far, but it looks a little on the expensive side in comparison to NetCup for instance.

[scooke]

@imc67 Which NetCup vps did you choose?

[marcusquinn]

@imc67 Awesome, definitely interested to follow your experience with Netcup.

I got to the end of their checkout and just hesitated from searching around on their support and changed direction to Hetzner last minute and very happy with that.

Netcup certainly is the highest specs and features for bucks I could see but I just have so many users I fell for the bigger name of Hetzner and really need a decent Teams/Members setup to have various Sys Admins per VM.

Keeping an open mind though so do update as you go.

Agreed - Cloudron is a revelation - the dedication and community makes all the difference when you find system designers that just get it and focus on the sum of a thousand user needs details.

Great story!

[marcusquinn]

@christiaan Yeah, nothing wrong with DO - but they do seem part of the big-5 club that all have suspiciously identical pricing and mostly similar features.

More than happy with Hetzner though - it was the network level DDoS by default that swung it for me - although a network level WAF would be nice for Cloud VMs.

Netcup looks feature comparable but I guess I just got support nerves in the end and opted to pay a little more. Still less than DO though and will be migrating a lot away from Azure & Vultr as I get through the Cloudron + Hetzner setups for ~50 users.

[imc67]

@scooke 2 of my 3 Cloudron Pros are on NetCup (1 still on DO):

Cloudron 1 (lots of traffic/usage):

RS 8000 G9
AMD EPYC 7702
64 GB DDR4 RAM (ECC)
10 dedizierte Kerne
2 TB SSD

Cloudron 2 (less traffic/playground):
VPS 2000 G9
4 vCore
16 GB RAM
320 GB SSD (RAID10)
80 TB Traffic

[imc67]

@marcusquinn I was "afraid" too of NetCup being so cheap and with such high specs. That's why I first moved 1 cloudron to experience their product and services.

The products are simply good, you get what they say in specs. Server Control Panel looks a bit 2010 but it simply works and smart!

Service: my experience with their email response times: average of 15 minutes! Not always the right answer (for me) in the first reply but always got an answer anyway.

The only really downside: their IP reputation is really bad. With DO I never experienced my IP was listed/blocked for email somewhere. My 2 cloudrons on NetCup both had issues with specifically Microsoft (outlook, live, hotmail). But support solved that by contacting MS.

[imc67]

@marcusquinn said in Cloudron migration to new server: amazing!!!:

but they do seem part of the big-5 club that all have suspiciously identical pricing and mostly similar features

Exactly!!!

[vjvanjungg]

@imc67 could you pls elaborate on this? I’ve experienced a similar issue.

My 2 cloudrons on NetCup both had issues with specifically Microsoft (outlook, live, hotmail). But support solved that by contacting MS.

What are the steps you take to resolve this?

[imc67]

@vjvanjungg I sent an email with the email headers of the bounced emails and requested if they could contact MS to delist.

[marcusquinn]

@imc67 Doing a bunch of sendmail service testing at the mo so will post more reviews in this feedback as I go to share the wealth and all that: https://forum.cloudron.io/topic/2851/seeking-recommendations-based-on-experience-for-sendmail-relays

[christiaan]

Just wanted to add to this thread too. I've moved servers about 5 times now. It happens so quickly and smoothly that I get to the end of the process and wonder if I'm really finished. So well done!

[timconsidine]

@marcusquinn I'm using Netcup
And did a very easy migrate from Linode to Netcup as @imc67 reports.

I'm fine with NetCup. Only comments I would make is :

• their deployment on order is not instantaneous : they do a check for new customers and even after, it can take a little while. Quick enough, but not 100% automated. So don't order a server at 3am and expect it to be live at 3:15am.
• not immediately clear from site/emails, but their deployed servers are all debian. No choice on signup. BUT you can use console to wipe it with another OS of your choice.
• they're German and the forum is mostly German, minimal English content, although if you post a question, some kind soul will usually reply in English. Just not mainstream content. I use a translation utility )already) so I highlight and get translations, but. bit long-winded

Generally I'm happy to recommend Netcup

[jdaviescoates]

@timconsidine said in Cloudron migration to new server: amazing!!!:

Generally I'm happy to recommend Netcup

I've got a little test server with them too, just to try them out, but I won't be using them again. The Hetzner experience is orders of magnitude better for hardly any more money. The thing I most disliked about Netcup is that they advertise hourly pricing but then you have to pay 6 months upfront. The whole thing is a bit clunky compared to the great UX on Hetzner.

[timconsidine]

@jdaviescoates I have one small Hetzner instance, but I doubt use it much, so not familiar.

Initially I didn't like the 6 months billing on small servers (nb only on small ones), but then I realised it saved me a lot of bank reconciliation work and invoice tracking. So now I am ok with it.

[asnd]

I'm preparing for the move. Cloudron version has to be the same as mentioned in the guide.
What about the Ubuntu?
Currently, I'm on 18.04. Can I move directly to Ubuntu 20.04 LTS?

[fbartels]

@asnd said in Cloudron migration to new server: amazing!!!:

Currently, I'm on 18.04. Can I move directly to Ubuntu 20.04 LTS?

yes, or even directly to 22.04.

[subven]

@fbartels installing Cloudron on a clean 22.04 failed for me today. Setup script crashed because of unbound unable to start. Image is from Contabo. I switched to 20.04 because I do not see the benefit of using 22.04 before it is tested and officially supported.

[fbartels]

@subven said in Cloudron migration to new server: amazing!!!:

before it is tested and officially supported

ah indeed, I missed that 22.04 is not yet supported. I rephrase my sentence into "you can directly upgrade to the latest supported OS".