Topics created by ekevu123

@girish Hi, sorry, I wasn't clear, I sent the second message and wanted to indicate that I found the issue and resolved it. The volume wasn't mounted correctly in the fstab.

@ekevu123 I hear you... it's working now, so let's get on with work! I'd personally be still very concerned to figure out what happened. You wrote, Cloudron blocks the server running the license immediately including all 8 applications for our company when all code points to that NOT being the cause of not accessing the server apps. "Something caused our sites to be unaccessible" is basically what happened, and you still don't know what that something was.

As for my last struck-out line, I was just thinking out loud, not trying to level accusations. I've read many support requests that end up being something wrong on the server, not Cloudron, so insisting it had to be Cloudron seems odd.

Happy new year!

@nebulon It worked when I set both to maximum, many thanks!

@nebulon Thank you, there was an error with Vultr, that's why it didn't work, but their support fixed it.

Two things worked for me:

occ encryption:decrypt-all (on one of the server) which safely decrypted all files and disabled encryption in a couple of minutes on another server, this command didn't decrypt all files but ran without errors, so I needed to come up with another way. So, I put all files and folders into one folder on my laptop, used occ encryption:disable to disable encryption and then created a copy on my laptop, waited for the copy of the folder to upload to the server, then I would delete the original (and rename the copy). Took some time, but it worked.

@girish Okay, that is super easy, thank you very much!

@nebulon Yes, this one!
I didn't see any blocked request in the browser.

@jdaviescoates Yes, the latest app update has resolved the issue!

Thank you for your help with this, though.

You don't need a second app. Copy the files your app is missing from your latest backup (without using Cloudrons "restore from backup" function). Take a look at my output. Compare with the files in your backup and the one in your (broken) live app.

@nebulon I can't share the original document publicly, unfortunately, but the problem has disappeared after having raised the PHP Memory Limit in Nextcloud from 512 MB to 2 GB.

@humptydumpty Thank you, that has actually worked!

we use Gilab CI/CD, but even n8n can be used as a ci/cd if you want to use no code.

Also for nextcloud, note the default deletion policy - https://docs.cloudron.io/apps/nextcloud/#managing-deleted-files

@jdaviescoates This is an idea I have quickly considered as well but one reason why I want to move this installation to Cloudron so desperately is that I want to have less work with it, not more 🙂

We will probably need to live with the fact that we will need to re-share all information again and simply do the move using one of the manual ways (e.g. user migration plugin). That will create chaos for a day or two, but at least then we will have a more stable installation.

@msbt We won't break it intentionally atleast.

@msbt Thank you, that makes sense!

@girish You can research that there is a Belgian company behind it. I do not know more.