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FreeScout

52 Topics 611 Posts
  • Connection errors in log

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    imc67I
    @nebulon I’ll keep an eye on this, it not every minute (scheduled fetch) but a few times a day so not a real big issue.
  • Chat Module Released

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    humptydumptyH
    @JLX89 @ccfu They released a new update to the chat module that now includes business hours. Chat Operating Hours added in the Chat Module v1.0.1 https://github.com/freescout-helpdesk/freescout/issues/1102#issuecomment-803952223
  • Custom email templates

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    girishG
    Ah ok, I completely misunderstood. I guess this entirely depends on whether the upstream project allows it. Might be worth asking in their issue tracker - https://github.com/freescout-helpdesk/freescout/issues
  • Importing existing backup in new app instance fails

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    MooCloud_MattM
    @imc67 yep, @girish fixed in seconds, like a superhero! was an issue with the system link in rsync, and I discovered the output of the error was on the app log file, not on the container that's why we couldn't find anything on the log in Cloudron initially.
  • Status LDAP integration?

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    humptydumptyH
    Would the 2FA carry over through LDAP if i switch my freescout instance over to the new version or do I also need to get the freescout 2FA module?
  • Browser Notifications?

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    murgeroM
    @humptydumpty said in Browser Notifications?: I post on here instead of the app's forum because it's not really an important issue and I just wanted to hear what other users are doing. Also, it's kind of annoying to have multiple forum accounts for basic questions. Thanks again! I was able to help this time, but regardless of it being annoying - this was the wrong forum to post in. Cloudron does not make the app FreeScout - it only packaged it for Cloudron. So support is limited to user experience almost exclusively. That said, I am glad you found a solution for this
  • Enable CORS in Freescout API

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    nebulonN
    This is great news!
  • CSS not loading

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    girishG
    Our freescout install seems to be doing fine.
  • Ooops, I activated their LDAP plugin in a hurry and can't login now

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    marcusquinnM
    Posted on GitHub but I don't think the answer works with the Cloudron containerisation limits to accessing the Modules folder unless you change that? https://github.com/freescout-helpdesk/freescout/issues/847 I've solved anyway with a reinstall, costs more time but need to get on with testing other stuff.
  • This topic is deleted!

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  • Which port for fetching email ?

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    marcusquinnM
    Also a useful thread on the subject of ports and autoconfig/autodiscover: https://forum.cloudron.io/topic/1296/add-dns-dav-registring/4?_=1595212232880
  • Chain of autoreplies

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    imc67I
    @girish This is good news! However I'd better wait for 5.3 as this is a production Cloudron with high usage and I don't dare to change that code