@eddowding said in Can I move from yearly to monthly subscription?:
Setup intercom with Fin ai or something (chatwoot have ai now I think) so you can do support without having to do support.
Unfortunately, we cannot use AI for Support. The company's GDPR and privacy policy prevents us sending customer information and customer tickets into any AI or in fact any 3rd party service. It would be a big change to hand out data, and we have to inform all our existing users of this change as well. By design, we don't track anything about our users other than credit card via Stripe . The issue is not technical but mostly business related (as I understand).