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Get help for your Cloudron

3.3k Topics 23.5k Posts
  • 1 Votes
    2 Posts
    614 Views
    girishG
    I have not used VMWare tools extensively, but I think you can do the below Take a full Cloudron backups before you do anything. I think the best approach is to simply use VMware snapshots. Snapshot the VM. Move/copy the snapshot to the end destination and create a new VM again from snapshot. Depending on your setup, maybe the move/copy is redundant. As I said, I don't really know much about the VMware tools. Change the IP address of the dashboard my.cloudron.example to the new IP manually. i.e via your DNS provider. Start the the new VM. You should be able to visit my.cloudron.example already and login Once you visit, go to Domains -> Sync DNS. This will resync all the DNS entries with the new IP automatically. That should be it, I guess. If something goes bad, please let us know here and you can always start up the old instance immediately and continue.
  • Modify email templates

    Solved email mail-templates
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    1 Votes
    4 Posts
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    girishG
    @CRBear Yes, changes to those should work but they get overwritten on updates. Maybe you can just keep a copy of your changes for now and replace them after an update.
  • Blocking Email Spam

    Solved
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    N
    @ccfu oooh ok. The list won't become active until it hits a real box. Ok, that makes a lot more sense now. I appreciate it.
  • cloudron will not install ubuntu 22.04 or 20.04

    Solved installation
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    23 Posts
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    girishG
    @linuxpowerhouse Did you check the upgrading instructions at https://docs.cloudron.io/guides/upgrade-ubuntu-20/ ?
  • still no discounts for students, nonprofit and alike?

    Solved appstore subscriptions pricing
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    1 Votes
    7 Posts
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    scookeS
    @timconsidine [image: 1685478914017-for-free-adam-sandler.gif] Not meaning to dogpile on you @NoMan-0 , I just like the movies, the scene, the gif, and @timconsidine's post gave me reason to post it!!
  • Removal of login for App Proxy

    Solved app proxy
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    2 Votes
    3 Posts
    367 Views
    A
    @girish Perfect, that's where I went wrong, thanks.
  • "suddenly" can't send email (while trying to reinstall Mastodon)

    Solved mail mail queue
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    1 Votes
    3 Posts
    612 Views
    scookeS
    Welp... I followed a few other posts about email not working, and found a file in the mail queue, removed it, restarted the mail... and now it works. I might delete all this... but I might leave it up as a suggestion to anyone else to do the same. At the very least, try restarting mail in the Dashboard.
  • Mattermost 404 error

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    No one has replied
  • Install packages on cloudron-host via apt

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    3 Posts
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    M
    Ok, thanks! Then we've to implement the whole deploy process inside the container (lamp app) and leave the host untouched. Wish you a nice weekend ️
  • Backups

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    jdaviescoatesJ
    @mdc773 said in Backups: @jdaviescoates so i am backing up from cloudron to my R2 Cloudflare Where is your Cloudron hosted? (which company and where physically) Where physically is your R2 Cloudflare?
  • Own certificate - upload problem

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    No one has replied
  • install works now, but i get queryNs ECANCELLED error ubuntu 18.04

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    106 Views
    No one has replied
  • Not able to login from gmail as sso login to metabase 046.2 v

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    No one has replied
  • Can't connect to my main cloudron webpage

    Solved troubleshooting unresponsive hetzner firewall
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    1 Votes
    21 Posts
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    A
    Yes I think so can confirm it works thank you. [image: 1684921191514-9b24435c-6125-4a47-8604-b2257673828e-image-resized.png]
  • support gets denied

    Solved support subscription
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    0 Votes
    2 Posts
    322 Views
    girishG
    @aestela Atleast, the very first post was rejected because it only said "I am facing same problem" or something like that. We rejected it thinking this was spam. Pretty much all the bots now post generic messages like this. I will reply to your other post. (If you are not happy with the support, of course, just write to support@cloudron.io and we can refund as needed).
  • Unable to reach dashboard site

    Solved
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    5 Posts
    789 Views
    R
    i have sent a mail
  • Oversized Disk Usage

    Solved
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    P
    @girish I just wanted to say thank you for your help two weeks ago! I didn't get Postgres running because of too little storage on the disk, so I had no idea in this short time how to delete the things out of Postgres. For us this issue was very critical and I had to fix it very fast and so I just deleted the dump file which means the loss of the directus instance data, but that was okay in this case. Again: thank you very much and best regards!
  • Trojan Panel on Bare Domain? – Expected or hacked?

    Solved
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    536 Views
    S
    Thank you. Good idea! I ran traceroute and discovered that example.com resolved to the IP of an old server I once used. Checking my registrar, I found that I had left example.com and www.example.com resolving to that old server's IP. Deleting those entries has resolved the issue. When I check example.com it shows the expected "You are seeing this page because the DNS record of example.com is set to this server's IP but Cloudron has no app configured for this domain." Thank you for your help!
  • Change Primary Domain an Dashboard via Terminal/CLI

    Solved support cli dashboard domain ssh
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    0 Votes
    6 Posts
    1k Views
    C
    Ok. I will doublecheck this. Give me a few hours for this. Thanks for the moment Update: Solution work fine! Thanks a lot.
  • Does Backup include storage?

    volumes storage
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    1 Votes
    3 Posts
    759 Views
    girishG
    @Stardenver Depends on how you use the volume. If you use the volume to store the app's data using data directory , then it's part of backup If you set it up as a mount of the app, then it's not.