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  • Unable to receive email from external mail services

    Solved Support email
    7
    1 Votes
    7 Posts
    243 Views
    O
    @robi I believe that's because the firewall drops the packages. So Google's servers just don't receive a response (timeout).
  • E-Mail search not working properly

    Solved Support email search
    6
    1
    2 Votes
    6 Posts
    235 Views
    girishG
    I have put in a fix now to adjust the java heap memory dynamically. Hopefully that works.
  • Spam ACL whitelist in API but not in GUI?

    Moved Discuss api email
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    2 Votes
    10 Posts
    939 Views
    robiR
    @james make an enhancement todo?
  • Port 25 inbound connection timeout and missing email

    Unsolved Support email performance spamassassin
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    1 Votes
    11 Posts
    661 Views
    P
    @james Yes, this is a great find. Thanks a lot for your cooperation. In email service’s logs no any log... Whenever you want, I can reproduce issue and I can send you raw log. Keep me posted.
  • 2 Votes
    8 Posts
    398 Views
    C
    Hi, please check #5. We had split the LDAP Systems. So we cant get feedback on this. Greetings, Christian
  • Nextcloud Email Automatic Provisioning

    Moved Nextcloud nextcloud email
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    1
    0 Votes
    5 Posts
    559 Views
    J
    From cloudron side, you can get an app password with mail access for the user. This is easy with REST API. On nextcloud side, you have to figure how to automate a mailbox set up for a user with that password .
  • Importing bulk email aliases

    Discuss email api
    2
    2 Votes
    2 Posts
    245 Views
    jamesJ
    Hello @cloud802 Currently, there is no import function in the Cloudron dashboard for email aliases. What you would need to is import them programmatically with the API. See: https://docs.cloudron.io/api/set-aliases-by-name
  • Make Logout from All clear IMAP session tokens

    Feature Requests email
    1
    2 Votes
    1 Posts
    113 Views
    No one has replied
  • not all email received

    Solved Support email spamhaus
    11
    1 Votes
    11 Posts
    2k Views
    girishG
    @trend-1 our mail server was having the same trouble. DO has blocked outbound port 25 (ipv6) wholesale on the network and it doesn't look like they make exceptions. So, the mail server tried to send via ipv6 (haraka prefers ipv6 by default) and wait for sometime to fail. It then tried ipv4 after. For my other VPS, which has IPv6, email was getting blocked in various places anyway because of the "open resolver" issue of IPv6. So, I think 9.0.12 fixes it. Works on both my servers.
  • 3 Votes
    2 Posts
    222 Views
    girishG
    Fixed in https://git.cloudron.io/platform/box/-/commit/3e6f3bd807a63e38711ace7e83eb5e2b722299b5 . Thanks for reporting!
  • No emails are being sent

    Solved Support email dns
    4
    1 Votes
    4 Posts
    555 Views
    B
    I confirm. It work without 127.0.0.1
  • Email Relay Brevo - API

    Feature Requests email relay brevo
    2
    2 Votes
    2 Posts
    366 Views
    nebulonN
    Can you give more context what you mean by that? Which API would one use for relaying there, since https://developers.brevo.com docs also refer to regular smtp relay for relaying purposes. Also what would be the benefit there? Like postmark or so, brevo also has an API to send/compose emails but I am not sure how this relates to the relay part here, but maybe I am missing something.
  • Spam Training not working

    Solved Support email spam
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    2 Votes
    9 Posts
    1k Views
    jamesJ
    Hello @sponch sorry for the very late reply. @sponch said in Spam Training not working: Shouldn’t that happen as soon as I put mails into the spam folder manually ? Yes and No. See: https://docs.cloudron.io/email#marking-spam The filter activates after training on 50 spam and 50 ham messages.
  • Is my spam filter working?

    Solved Support spam email spamassassin
    4
    1 Votes
    4 Posts
    864 Views
    nebulonN
    You should see a summary in the email header just after the X-Spam-Status one, which explains how it came to this (ham) score. This should looks something like this, with different scores of course: X-Spam-Report: * -0.0 SPF_PASS SPF: sender matches SPF record * -0.0 SPF_HELO_PASS SPF: HELO matches SPF record * -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature * -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's * domain * 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily * valid * -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% * [score: 0.0000] * -0.0 RCVD_IN_DNSWL_NONE RBL: Sender listed at https://www.dnswl.org/, no * trust * [87.253.236.95 listed in list.dnswl.org] * 0.0 HTML_MESSAGE BODY: HTML included in message
  • 3 Votes
    3 Posts
    776 Views
    H
    Yeah, that makes sense. having a warning pop up before deleting an address that’s part of a mailing list would save a lot of confusion. even just a simple check and confirmation message would do the trick.
  • Hacker Attack

    Solved Support email
    6
    2 Votes
    6 Posts
    2k Views
    girishG
    Given the confidential nature of this, please write to us at support@cloudron.io if they need some information on our side.
  • Email Spoofing Issue

    Solved Support email
    30
    1 Votes
    30 Posts
    6k Views
    C
    @webliska Is this resolved now?
  • Not receiving emails

    Solved Support email
    4
    1 Votes
    4 Posts
    1k Views
    J
    @vjvanjungg not 100% sure but we got a similar report on Support and I replied there. The mail server is not responding after the initial SMTP EHLO. Can you check the raw mail server logs - https://docs.cloudron.io/email/#event-log ?
  • 2 Votes
    12 Posts
    3k Views
    andreasduerenA
    @jdaviescoates Yes I know, this was more of a general feature request lol
  • not recieving Registration and Password reset emails

    Solved Support email
    3
    2 Votes
    3 Posts
    536 Views
    M
    thank you for the help. I can mark this as resolved.