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3.3k Topics 23.2k Posts
  • I am locked out of my main account. Possibly maliciously!!!

    Solved admin dashboard
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    P
    @scooke thankfully not. he did trash some websites, maybe not realizing how easy it is to restore a backup, but he wasn't ambitious enough to try and jack my server
  • can't send mails to gmail

    gmail email relay
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    girishG
    @RazielKanos said in can't send mails to gmail: The IP you're using to send mail is not authorized to send email directly to our servers. Please use the SMTP relay at your service provider instead. Learn more at https://support.google.com/mail/?p=NotAuthorizedError f13-20020a05600c4e8d00b003c6f97b761esi8416758wmq.104 - gsmtp Oh, I missed this. See https://support.google.com/mail/answer/10336?hl=en . Basically, google does not like your IP. Maybe they have blocked the whole IP range of your VPS provider . You have to use a relay - https://docs.cloudron.io/email/#relay-outbound-mails
  • inaccessible of mastodon server hosted on cloudron

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    girishG
    @blacksunmastodon Delete the config files under /home/yellowtent/platformdata/nginx/applications and systemctl restart nginx. Does that bring up nginx?
  • error occurred during the uninstall operation

    Moved Solved uninstall
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    AizatA
    @girish I can confirm. I had "Error : Task Error - Task 4237 stopped" and I did what you said, and it restore from backup normally. All my updates were stuck with the same error. Coincidentally, Contabo was having maintenance before, and every time they did a repair Cloudron acted a bit weird. I suspect it might have to do with the server hosting...
  • 0 Votes
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    nebulonN
    Hi there, I just double checked our support spam folder there and I can't find any related mails. Do you get bounces when sending mails? For your initial issue, you can also send a mail to sales@cloudron.io directly with your two email addresses used for those subscriptions, I should then be able to refund accordingly. Please also let us know if and which subscription you want to keep.
  • Can't update/ restore apps - get stuck on "Cleaning up old install"

    Solved restore
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    girishG
    @jdaviescoates The first one is from redis, it can be ignored. The second is the healtheck bot. It appears when the app is not up yet. That can be ignored as well. The final one is because the apache config has ServerName unset. Which app is this? Setting the ServerName to some dummy name makes it go away.
  • Using Backblaze as a backup option gives me an error

    Solved backblaze backup-storage
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    girishG
    @stvslkt What is the endpoint URL you are entering? It should be like https://s3.us-west-002.backblazeb2.com or just s3.us-west-002.backblazeb2.com.
  • Server not available after reboot

    Solved reboot
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    subvenS
    @SirFiChi said in Server not available after reboot: I hope my system has now no lasting damage by apt-get update/upgrade/dist-upgrade and "apt autoremove". I hope so too but to be sure you can make a backup and restore on a fresh and clean installed Ubuntu 20.04 (or whatever you're currently using). Just make sure to restore to the same OS and Cloudron version and you should be fine. There are also guides what to do after a (planned) dist-upgrade so maybe check them out.
  • How long are which logs kept?

    Solved logrotate
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    jaschaezraJ
    @girish Thank you! I really appreciate all the work you folks do and how much of user whishes you try to fulfill. This is something other vendors could take as example
  • Can't select user/ group visibility of external app link

    Solved app link
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    d19dotcaD
    @girish Hopefully that's coming out before the weekend here for beta, it's been a long time coming, been waiting for those fixes for a while now.
  • 0 Votes
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    girishG
    You can read more here - https://support.cloudflare.com/hc/en-us/articles/115000219871-Troubleshooting-redirect-loop-errors-
  • Unable to enter and display accented characters with Cloudron CLI

    Solved cli
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    jeauJ
    @nebulon thanks
  • Display bug in new system info tab / disk usage

    Solved disk usage system info mounted volume
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    nebulonN
    This is already fixed in the upcoming patch release.
  • Stuck on "restoring addons"

    Solved addons postgresql restore
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    whitespaceW
    Thanks, it works.
  • Branding issues

    Solved branding
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    P
    @girish Not a problem
  • This topic is deleted!

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  • 0 Votes
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    nebulonN
    Have you seen https://docs.cloudron.io/troubleshooting/#recovery-after-disk-full with steps to bring a system back from such a disk full event? Regarding Nextcloud, you should be able to restore it to the previous version then.
  • Cloudron Apps Name Server

    Solved unbound
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    andreasduerenA
    @girish Yes, looks like it
  • Error_Connection_Refused?

    Solved cloudron install proxmox
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    nebulonN
    @madmaneighteen can you share a bit more about your environment? Also when the routing and possible portforwarding are correctly setup, you should hit nginx on your Cloudron there, so for a start check if nginx is running in your Cloudron server systemctl status nginx and also maybe try to curl localhost within the server to ensure nginx is also responding correctly there at least.
  • How to skip updates to the latest update?

    Solved updates
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    humptydumptyH
    Cloudron won’t skip an update and will install them per your defined schedule. I have a shut down Wordpress app but temporarily keeping it for archiving purposes and I had to update it several times to get to the latest. I know from experience that WP won’t play nice if you skip updates (especially major version ones).