Support

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  Docs
  • girish  

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  If you are interested in contributing to the docs, please feel free to open a PR at https://git.cloudron.io/cloudron/docs . If you have an issue creating a fork, please let us know (the spam control blocks forks). Instructions on how to preview the docs are in the README.
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  SOLVED Restoration/Migration halt + error code 9109 when I try to restore apps
  migration restore hetzner linode • • JOduMonT  

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  Ok I gotcha myself because anyway I create my own pain so from what I understand to being able to restore Cloudron verify the DNS first than app/data I forgot to authorize my new IP in my Cloudflare API code 9109 is probably related to the fact it was unable to edit the DNS.
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  SOLVED Mailgun Setup Issues
  mail relay mailgun • • will  

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  Much appreciated!
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  SOLVED Is Cloudron could get Let's encrypt SSL via DNS ?
  dns letsencrypt ssl https • • JOduMonT  

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  @girish This is an interesting observation. I was just looking to see if this was a real security threat or not, and I suppose it isn't but can offer a bit more privacy using the wildcard approach. Any particular reason why the Let's Encrypt wildcard support can't be done through the actual Cloudron wildcard DNS approach? Is there a way to support this? I'd really like to take advantage of a smaller DNS provider which has some great monitoring features included, but it isn't supported via any API by Cloudron yet, so if I go that route I can only use the Wildcard option, but those don't actually allow for the wildcard certificates. Edit: Nevermind, I see why in the docs: "Let's Encrypt only allows obtaining wildcard certificates using DNS automation. Cloudron will default to obtaining wildcard certificates when using one of the programmatic DNS API providers."
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  Access cloudron on local network
  private-network • • zjuhasz  

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  Cloudron won't refresh DNS entries automatically unless some action is performed like app configure etc or the Dynamic DNS feature is enabled. Generally, if you go to network view and put in the local IP, you don't have to worry about those automatic actions as well.
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  Cloudron is offline. Reconnecting - MySQL Issue
  mysql offline corruption • • woke  

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  @woke If you don't mind, I would like to debug further if possible and fix up the docs as needed. Can you enable SSH support and send a mail to support@cloudron.io with the IP address? Thanks
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  SOLVED Cloudron 5.3.3 crashed for me, unclear why.
  regression crash • • d19dotca  

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  @d19dotca So far things seem to be fine, didn't get the issue yesterday at all, and so far nothing today neither.
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  SOLVED Issues with the password reset / account creation email
  usermanagement • • mario  

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  @mario no problem
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  SOLVED Is it possible to change the app store email?
  • Felix  

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  @nebulon Sounds good. It's just that eventually I'm going to register a domain on infomaniak and use their web mail services. My current email address is temporary. I just want to make sure I have that option, before I build my castle.
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  Backup & restore active Cloudron installation
  restore bacups • • DanTheMan  

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  @ultraviolet Very clear explanation and a big thanks for the advice in this. I'm going to try this out very soon, if I'll have some time left in the weekend. Never done the part with lvm before, so I want to take the time for it.
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  SSHFS backups failed
  backups sshfs • • ultraviolet  

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  @ultraviolet I had similiar issues and here is what helped me. As a summary: Ensure that the local mount point is owned by yellowtent:yellowtent Before creating the fstab entry, please try to mount on the command line. sudo sshfs -o port=23 -o allow_other,default_permissions,uid=1001,gid=1001,IdentityFile=/home/yellowtent/.ssh/id_rsa user@host /backup_sshfs/ I have used sudo because I am assuming that you are not logged in as user yellowtent.
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  SOLVED Linode DNS (?)
  domains linode • • bvvyhwb0qoij  

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  @davisdre The feature is available. Linode DNS is only not available in the initial Cloudron setup screen. This is only because user's were complaining nothing is happening for 15 minutes when they use Linode DNS. You can later go to Domains view and change it from wildcard to Linode DNS. I will put a note in the docs.
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  Prevent Username/Email Change by users
  feature-request ldap username • • nj  

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  We have scheduled this for next release 6.0
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  SOLVED Authenticated user cannot send mail as
  mail smtp thunderbird kmail • • JOduMonT  

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  Woah; Now I understand why so much user end by not using KMail (if you are curious look at KDE forum and Reddit for KMail issue) Basically @girish you were on the right track simply I had to go a little bit deeper instead of looking under identities (because, of course, my Identity was well configured) the issue is located under the sending configuration where you have to declare the mail email (not the alias even if my test is not with the alias.) Anyway thanks for your help!
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  SOLVED Anyway to change the Cloudron app store password?
  appstore password cloudron.io • • Felix  

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  @girish said in Anyway to change the Cloudron app store password?: @Felix https://cloudron.io/passwordreset.html Thank you.
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  SOLVED Is it really difficult to manage a server?
  • Felix  

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  @scooke Thank you for that. It clears up a lot of the confusion. I appreciate all of your help throughout this process. Now I can get up and running and launch Ghost at will.
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  SOLVED Please disable transparent hugepage
  redis server • • JOduMonT  

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  FYI, whonix also recommend to disable HugePage as it is possible to tamper the data on transit https://www.whonix.org/wiki/KVM#HugePages
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  SOLVED With the latest v5.3.2 Cloudron update, my apps are no longer alphabetical with subdomains for apps sharing same name.
  userinterface regression • • d19dotca  

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  The order in that specific case was apparently a bit random based on the result of the network queries we performed in parallel before. I've put a fix to now always sort by fqdn to fix this.
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  LAMP app get access to PostgreSQL
  lamp custom-apps postgresql • • murgero  

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  @girish Thanks! I was hoping to get an official feature going - but thanks, I'll check the link out!
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  SOLVED Do I get a Lets Encrypt cert in the process of installing Cloudron?
  certificates letsencrypt • • Felix  

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  @murgero Thank you bro! I learned how to create and manage SSH keys via terminal today. I'm going to start learning how to do basic Linux Terminal Commands now. So when installing Cloudron, I should select Let's Encrypt - Wildcard and turn that to yes. Anything else that you recommend?