Support

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  Docs
  • girish  

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  Is Cloudron ready for IPv6 or not ?
  domains dns ipv6 • • JOduMonT  

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  @JOduMonT Currently, Cloudron does not support IPv6 and requires an IPv4. You can, of course, configure your server to have IPv6 address additionally and configure DNS AAAA records manually and that should work. Goes without saying, we want to add IPv6 support at some point (I know it's 2020!! )
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  No 'resetToken' for admin password reset
  usermanagement • • RichardJActon  

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  @RichardJActon The docs are a bit ambiguous here but you have to first navigate to https://my.example.com/api/v1/session/password/resetRequest.html first (replace your domain name), then provide your email and reset it and then the sql command will give you the reset token.
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  Missing Token
  cli • • JOduMonT  

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  I would also delete ~/.cloudron.json for good measure since we change the format of the config a few times and maybe you have something from an older CLI version.
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  Missing logrotate for `collectd.log`
  logs ubuntu • • fbartels  

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  I have made a fix for the next release.
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  Healthcheck for protected custom Node apps
  health • • pdubs  

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  @pdubs For custom apps, simply add a special route in your nodejs app like /cloudron_healthcheck and make it return a http status code 200. Then fixup the healthCheckPath of your app's CloudronManifest.json.
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  Firewall config for Nextcloud with Collabora
  nextcloud collabora • • roru2k20  

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  i have the same Problem at home i use Cloudron 4.4.4 there int runs fine, but yesterday i installed a new clorudron installation v. 4.4.5 and ther i have problems with collabora. when i open a word file from nextcloud the first time it opens, but when i close the file and 30s later i open it again collabora doesnt load, it stays at 1% loading and i cant opan any other file.
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  Clean up old kernel packages
  update ubuntu • • fbartels  

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  Good point, I thought this would be triggered by the security update job from ubuntu already, but apparently not.
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  SOLVED Disable email configuration notification
  mail • • yusf  

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  Is just DKIM and SPF not required or generally that domain not for sending out emails? If the latter is the case, the checks can be disabled by setting the Email Relay to "Disable" in the Outbound tab of the Email settings for this domain.
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  SOLVED Backup to NAS via SMB
  backups • • smilebasti  

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  @smilebasti Possibly because the destination file system does not support hard links. In the Backup -> Configure, there is a checkbox to disable hard links.
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  ONLYOFFICE + Nextcloud - Download Failed
  nextcloud onlyoffice • • iamthefij  

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  @iamthefij Can you reproduce the setup in our demo - https://my.demo.cloudron.io (username and password is 'cloudron') ?
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  Weird Firefox Issue
  dashboard login • • will  

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  Hopefully, this will get automatically fixed in the next release since we removed the unnecessary OAuth sign up flow.
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  SOLVED Wekan: No /app/data directory
  wekan • • yusf  

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  Is there any way Wekan can be reconfigured to allow for LDAP sign-ins as well as open self-registration? @girish
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  SOLVED Can't Delete An Unused Domain
  email domains • • will  

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  @girish WOrked like a charm, thanks!
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  SOLVED Restarting a DO Droplet
  digitalocean • • imouthesmp  

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  @imouthesmp You can just restart the droplet. No need to stop/shutdown apps. All the apps and Cloudron dashboard will start automatically after a reboot. You can also resize the droplet (CPU/Disk/RAM) as you see fit and Cloudron will adapt automatically.
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  SOLVED Using Cloudflare without Global API Key
  cloudflare • • iamthefij  

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  Thank you for having a look, @girish !
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  This topic is deleted!
  • eheu  

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  SOLVED Reverse Proxy infront of Cloudron gives me to many redirects
  installation reverseproxy • • smilebasti  

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  It was a wrong configuration on my side but thanks for your support
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  Is Canonical Livepatch Service supported?
  update installation ubuntu • • imc67  

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  Thanks all! I just installed it on 1 of my Cloudron servers (at DO) to see and experience if and how it works.
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  SOLVED 1h delay from start to online
  • roru2k20  

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  @nebulon Solution was 1.) sudo dpkg-reconfigure tzdata => set Timezone to Berlin 2.) sudo hwclock --systohc Now is the Hardwareclock the same as my real clock. Thanks for your help BR Axel