@robi this worked, thank you. I hadn't realized there was a way to check services like that (I had another issue previously telling me to restart nginx, which I never could find out how, but this worked for that too). thanks for the help!

So the only version 9 of cloudron i can upgrade to is a prerelease version. This is a prod system, so id rather not.

3 1/2 years ago? Sorry, no I don’t even remember what I had for dinner yesterday….

Correct, I have updated all custom apps without a title in the manifest, this solved the issue.

the command "cloudron-support --unbound-use-external-dns" worked for me. Thanks for looking into it.

It may no longer be relevant since it successfully updated to 9.0.13. Seems to be related to an early version of CCAI. I've since updated it. box:tasks updating task 22301 with: {"percent":72.23846153846154,"message":"Snapshotting app ccai.toldyouso.com"} Nov 25 21:14:20 box:backuptask fullBackup: app ccai.toldyouso.com backup finished. Took 0.003 seconds Nov 25 21:14:20 box:locks write: current locks: {"box_update_task":null} Nov 25 21:14:20 box:locks release: app_backup_ef83ce0c-414b-49f1-969f-ecd520962d56 Nov 25 21:14:20 box:tasks setCompleted - 22301: {"result":null,"error":{"message":"Error creating config.json: ENOENT: no such file or directory, open '/home/yellowtent/appsdata/ef83ce0c-414b-49f1-969f-ecd520962d56/config.json'","reason":"FileSystem Error"},"percent":100} Nov 25 21:14:20 box:tasks updating task 22301 with: {"completed":true,"result":null,"error":{"message":"Error creating config.json: ENOENT: no such file or directory, open '/home/yellowtent/appsdata/ef83ce0c-414b-49f1-969f-ecd520962d56/config.json'","reason":"FileSystem Error"},"percent":100} Nov 25 21:14:20 box:taskworker Task took 896.054 seconds Nov 25 21:14:20 BoxError: Error creating config.json: ENOENT: no such file or directory, open '/home/yellowtent/appsdata/ef83ce0c-414b-49f1-969f-ecd520962d56/config.json' Nov 25 21:14:20 at Object.writeConfig (/home/yellowtent/box/src/apps.js:3071:15) Nov 25 21:14:20 at snapshotApp (/home/yellowtent/box/src/backuptask.js:340:16) Nov 25 21:14:20 at uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:351:11) Nov 25 21:14:20 at backupAppWithTag (/home/yellowtent/box/src/backuptask.js:393:32) Nov 25 21:14:20 at Object.fullBackup (/home/yellowtent/box/src/backuptask.js:569:56) Nov 25 21:14:20 at process.processTicksAndRejections (node:internal/process/task_queues:105:5) Nov 25 21:14:20 at async updateBox (/home/yellowtent/box/src/updater.js:183:13) Nov 25 21:14:20 Exiting with code 0 @girish hope you can make this more resilient

@nebulon thanks, should have thought of that - yes, hard refresh makes it go away. prob needs some file versioning to force the new to load.

I also had similar issues as soon as I migrated to Cloudron 9.x and after a while or maybe after successful login attempts with an alternative auth flow, I had no longer any issues authenticating through OpenID. weird indeed but I have noticed similar complains about Cloudron 9 and OIDC in other threads.

Hello @nexus-ai-solutions and welcome to the Cloudron Forum It seems this is similar to https://forum.cloudron.io/topic/12500/after-update-8-0-5-all-services-wont-run-and-apps-wont-run-too-it-happen-7am-this-morning Can you please check that? If you run the following command manually: docker network rm -f cloudron what is the output?

--troubleshoot gave everything as "ok" however: root@my ~ # cloudron-support --check-db-migration /usr/bin/cloudron-support: unrecognized option '--check-db-migration' Running the start.sh fixed the backups page issue, and now the updates appear to be running (and the error is gone) thankyou!

@ghosted @mdc773 9.0.13 has the fix .

This is fixed in 9.0.13 .

@ghosted said in Update 9.0.11 Broke Services: It was THOUSANDS of lines, currently had a production instance, so needed it back up asap. This is fixed now . Was a bug in the polling in the UI.

Thank you.

@girish said in Attempted to restore Cloudron 9.0.12, receiving error when loading backup configuration and hitting Restore button: @d19dotca I tried to reproduce this but I couldn't figure where to set this IP allowlist in iDrive e2. Maybe it's only for paying customers since I am on the trial plan ? Hi Girish. This link can help, assuming it isn’t gated to paying customers (I’m not sure if it is or not), but hopefully this provides some instructions for setting up an allowlist. https://www.idrive.com/s3-storage-e2/faq-buckets#ip-allowlisting I suspect you’re right though, that it is sending back a non-XML response to provide a response message that it’s forbidden from accessing it. I understand this use-case may be rare, but I think if there’s a way to improve that error handling, it may help others too because at first glance it’s really not clear where the issue could be coming from.

Thank you!

@joseph thanks! No, no errors inside of docker image logs. /home/yellowtent/platformdata/logs/mail/*.log - from what I can see, that is the same logs I can see inside of Docker - so I would say there are no (error) logs - from all of the perspective, the server looks perfectly normal... except that it doesn't accept user's messages... I would hope that you bring updated Dovecot to Cloudron 9 and it will self-resolve, but better will just do a restart for the time being...

@mononym I recently had to clean up a customer's server . The preview dir had over 230k empty dirs! # wc -l /tmp/deleted_dirs.txt 231605 /tmp/deleted_dirs.txt

@shrey said in Error: Domain nameservers are not set to NameCheap: Sorry, my first time with this sort of Subdomain delegations. Subdomain delegation can be very, very tricky. Not all DNS providers even support this. I know that DigitalOcean is very straight forward with adding a subdomain as full Domain and works well. But for example Cloudflare or Hetzner do not even allow adding e.g. subdomain.DOMAIN.TLD as a DNS entry.

@SDEInfo fixed with https://git.cloudron.io/platform/box/-/commit/e87d2e1218ce0e6d5a9ee89e57976e459b73c7d4