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  • Can’t Login

    Unsolved dashboard
    3
    1 Votes
    3 Posts
    39 Views
    J
    Can you also check if the browser console has any errors?
  • Show the whole value in email configuration status

    Solved dashboard
    3
    1
    4 Votes
    3 Posts
    55 Views
    jdaviescoatesJ
    @james said in Show the whole value in email configuration status: Hello @ruihildt Maybe we should also add a copy button for the expected value? This would make it more user-friendly. Do you have thoughts on this @ruihildt? @ruihildt said in Show the whole value in email configuration status: As an improvement, I'd like to suggest as well to add a copy button and/or make clicking on the field itself copy the value.
  • Can't scroll, search, or paginate after 1,000 mailboxes

    Solved dashboard mailbox
    3
    2 Votes
    3 Posts
    51 Views
    nebulonN
    Indeed, this is currently hardcoded at 1k mailboxes per domain in the UI. No specific reason for this, but just an oversight. Will be fixed with 9.1
  • cp: cannot create hard link Error - RSYNC, CIFS, Cloudron v. 9.0.18

    Solved backup rsync synology
    9
    2 Votes
    9 Posts
    173 Views
    girishG
    https://git.cloudron.io/platform/box/-/commit/5ba8a054501139410fccbd7258ed9097590bc50e
  • SQL error

    Unsolved ubuntu 20.04 mysql
    14
    2 Votes
    14 Posts
    625 Views
    J
    @james Hello james we can only do troubleshooting in weekends if you got time in weekend maybe I can give you access to the server. But I just saw this blog https://forum.cloudron.io/topic/14045/services-and-all-apps-down-due-to-cgroups-error/7?_=1771850781969 it has the same issue with us and you guys fixed it maybe you can give me some details on how it was fixed maybe I can do it if you guys are not available in weekend.
  • Backup is failing for UpTime Kuma on 9.0.15

    Solved backup
    18
    0 Votes
    18 Posts
    952 Views
    potemkin_aiP
    Thanks!!
  • Added server on my Business subscription but considered free ?

    Solved subscription
    3
    1 Votes
    3 Posts
    75 Views
    J
    Fixed via support ticket.
  • Enormous space use for Ubuntu and Docker...

    Solved disk usage
    18
    1 Votes
    18 Posts
    281 Views
    jamesJ
    Hello @miednr Always happy to help.
  • Cloudron subscription set to cancelled

    Solved subscription
    3
    1 Votes
    3 Posts
    87 Views
    J
    Cloudron doesn't delete data or stop services. The server is left as-is , whether subscription is paid or not. It will keep running.
  • Can't connect to NextCloud console

    Solved dashboard web terminal nextcloud
    18
    1
    1 Votes
    18 Posts
    805 Views
    potemkin_aiP
    I do have a subscription. Just yesterday I've figured out the problem is with HTTP 2 protocol that is failing on the hand-over; disabling it on the proxy and leaving with HTTP 1.1 works just fine, as the protocol do the fallback from H2 to WebSocket over HTTP 1.1, which works just fine.
  • Redirect loop on dashboard

    Solved upgrade cloudflare
    5
    1 Votes
    5 Posts
    55 Views
    E
    @joseph I did a full reinstall and changed the cloudflare SSL setting and now the issue is resolved. Thanks for the help!
  • Emails Failing DMARC Validation on Forwarding via Cloudron

    Solved email forwarding
    11
    1 Votes
    11 Posts
    3k Views
    jamesJ
    I suspect this is a similar issue to https://forum.cloudron.io/topic/14928 Marking as solved for now.
  • Spam Training not working

    Solved email spam
    9
    2 Votes
    9 Posts
    951 Views
    jamesJ
    Hello @sponch sorry for the very late reply. @sponch said in Spam Training not working: Shouldn’t that happen as soon as I put mails into the spam folder manually ? Yes and No. See: https://docs.cloudron.io/email#marking-spam The filter activates after training on 50 spam and 50 ham messages.
  • Old system backups are not listed

    Solved update backup
    11
    1 Votes
    11 Posts
    827 Views
    jamesJ
    Hello @archos Since you did not reply since 05.12.2025 I am marking this topic as solved.
  • Cannot restore backup Nextcloud

    Solved restore
    6
    2 Votes
    6 Posts
    393 Views
    jamesJ
    Hello @brambuijs Is this still an issue?
  • Error 400 in backup process with Ionos S3 Object Storage

    Solved ionos backups
    37
    0 Votes
    37 Posts
    5k Views
    jamesJ
    Hello @dsp76 Is this still an issue?
  • OVH DNS API integration

    Solved ovh dns
    3
    1 Votes
    3 Posts
    150 Views
    jamesJ
    Hello @lilian Is this still an issue?
  • Migrated DNS records from Cloudflare to BunnyCDN, dashboard error

    Solved dns
    4
    1 Votes
    4 Posts
    176 Views
    jamesJ
    Hello @pauliusl Is this still an issue?
  • Graphite & SFTPwon't run?

    Solved services
    6
    1 Votes
    6 Posts
    160 Views
    SupaikuS
    Yes, it sorted itself out and I believe it may have been related to an aging SSD that was preforming very slowly. Thank you!
  • Migrating Cloudron to New Host Provider

    Solved restore dns dns setup
    4
    1 Votes
    4 Posts
    174 Views
    J
    @samgreenwood are you following the steps in https://docs.cloudron.io/backups/#move-cloudron-to-another-server ? If you need access to your old server simply change DNS manually to point to the old server or modify your laptop's /etc/hosts . my.domain.com 1.2.3.4 (where 1.2.3.4 is your old server IP)