Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

Get help for your Cloudron

3.2k Topics 22.5k Posts
  • Synapse and Peer Tube Not Responding

    Solved
    7
    0 Votes
    7 Posts
    1k Views
    girishG
    OK, this got sorted out on support. Basically, the configs got lost somehow. Putting back the vanilla configs from the package brings them back.
  • out of space - normal process not working.

    Solved certificates disk space
    13
    0 Votes
    13 Posts
    1k Views
    R
    @subven wordwrap!!! the problem was staring me in the face! But I could not see it because i did not scroll to the right... Thanks for the help!!!! I took a cert and key file from another server, and renamed the default cert to be whatever the error wanted. first thedomain.com.cert, then thedomain.com.key. and so-forth until it loaded. It is working now! .
  • running command inside container

    Solved exec
    7
    0 Votes
    7 Posts
    904 Views
    girishG
    @perler Have you seen https://docs.cloudron.io/apps/#cron already? This will run the job in the context of a container. I am happy to add other "meta" patterns, if none of those fit your use case
  • 1 Votes
    21 Posts
    2k Views
    subvenS
    @CBCUN any decent hoster can upload with a speed of 10MB/s so for a 600GB backup it should take 16-18 hours. My Cloudron backup is ~80GB TGZ and it takes 35-45 minutes to backup from a Netcup RS to a Hetzner storage box. Either your source/target system is slow as hell or something else is bottlenecking. What method do you use? I found TGZ to be way faster because of the many many small files. If you have larger files, maybe RSYNC is the way to go. A good solution would be a (maybe self hosted) S3 Storage together with RSYNC. I use Minio for one of my backup instances and the backup from Cloudron is blazing fast as most of the work is done by the target machine.
  • Change default background dashboard

    Solved dashboard
    7
    0 Votes
    7 Posts
    1k Views
    girishG
    @Linda-Mendez Not easily. I guess you can hack on the dashboard code to come up with something but this will get overwritten during updates.
  • upgrade tls timeout from inbound gmail

    Solved mail gmail
    14
    1 Votes
    14 Posts
    2k Views
    N
    @girish Thanks for getting back. Yea I was able to sort this out. It appears it might have been related to the route I had established for internet traffic. Strange that it would only effect gmail, but this new route is simpler, and testing shows all mails being delivered without issue.
  • install using vhosts and specific directorys

    Solved shared hosting
    3
    0 Votes
    3 Posts
    457 Views
    robiR
    What you can do is install Cloudron anew, have it manage your domain, then migrate your 2 subdomains over to Cloudron apps. Since they appear to be simple static websites, you can use the Surfer Cloudron app to copy over and serve those website files via the convenient app File Manager. Check out the docs and play with the demo to get a feel for it.
  • Subnet

    Solved networking
    12
    0 Votes
    12 Posts
    2k Views
    girishG
    @krumel thanks!
  • Bunch of apps not responding

    Solved
    2
    0 Votes
    2 Posts
    364 Views
    timconsidineT
    Hmmm Rebooted the box using button in System Info Eventually postgresql started again "by itself" (although I did push the memory limit up a bit) That seems to have allowed most apps to restart by themselves. Apart from Vikunja - it's always Vikunja. Nice app but forever having to restart it (or so it feels).
  • Updating Cloudron to a stable version

    Solved update migration
    4
    1 Votes
    4 Posts
    660 Views
    girishG
    @eddowding said in Updating Cloudron to a stable version: I was migrating servers when I noticed that I'm on 7.2.5, but the latest is 7.3.2. When moving to the new server, you can install it as ./cloudron-setup --version 7.2.5 . 7.3 was out last week, just ironing out some regressions. We expect to start rolling it out next week.
  • After update to 7.3.2, mySQL does not come up

    Solved mysql addons
    6
    0 Votes
    6 Posts
    1k Views
    girishG
    @necrevistonnezr I wasn't aware of the setting, good to know.
  • Cert check missing in box

    Solved certificates
    3
    1 Votes
    3 Posts
    521 Views
    robiR
    @girish Great. Yes, thanks for asking, it was a painful several hours during the wee hours of the night figuring out how to generate a set of new certs that would bring the UI back enough to regenerate them all. I ended up using one of the 3rd party CLI tools for LE called getssl.
  • multiple servers

    Moved Solved multi-host
    2
    0 Votes
    2 Posts
    664 Views
    nebulonN
    Currently Cloudron is single-server only, however you can of course have multiple Cloudron and thus servers. You can also connect those Cloudrons with regards to the users, by using the external user directory on one Cloudron connecting to the user directory server on the other.
  • Bug: Subscription paid but subscription canceled

    Solved subscription
    4
    0 Votes
    4 Posts
    536 Views
    girishG
    Whoops, apologies. It seems you already wrote to support@cloudron.io and the issue is already resolved.
  • out of space error leading to missing certs

    Solved nginx disk space
    22
    1 Votes
    22 Posts
    2k Views
    robiR
    @subven said in out of space error leading to missing certs: @girish there is no way to trigger certificate renewal over the (SSH) console? I'd like an answer to this question.. as I just ran into the missing cert problem too. Having deleted all the conf/cert files, and gotten nginx started, the UI is still not accessible after box restart. All apps are inaccessible too. box restart seems to recreate the /etc/nginx/applications/my.domain.conf BUT doesn't check if the /home/yellowtent/platformdata/nginx/certs/my.domain.host.cert is there. How are they regenerated from the CLI?
  • App store down? It won't load from dashboard.

    Locked Solved domains appstore
    6
    0 Votes
    6 Posts
    1k Views
    robiR
    I was just wondering why the forum was down, yet the many subdomains were working fine. Yay for more resilient features.
  • I can not find the App Cloudron installed at my domain

    Solved filemanager filemanagement
    3
    0 Votes
    3 Posts
    532 Views
    D
    @nebulon Awesome! Muchas Gracias!
  • rootDSE (still) not readable

    Solved ldap
    6
    1 Votes
    6 Posts
    1k Views
    klongeigerK
    That's great! Thank you very much.
  • Installation Error

    Unsolved
    6
    1
    0 Votes
    6 Posts
    1k Views
    nebulonN
    @mrchrisjones I don't think the reddit thread is related to this directly, but it seems our latest version has some install regression. We are investigating. Until that you can run cloudron-setup --version 7.2.5 on a fresh Ubuntu which should not have the issue. And to confirm, Cloudron does support running at home as long as you can portforward the relevant ports from your router to the server. Sorry for that hickup on our side.
  • How to reset cloudron configuration?

    Solved
    4
    0 Votes
    4 Posts
    943 Views
    BrutalBirdieB
    @nebulon ohh yes that could be it.