Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

Get help for your Cloudron

3.2k Topics 22.4k Posts
  • 1 Votes
    2 Posts
    248 Views
    nebulonN
    @msbt thanks for the report. This is fixed now, but will only make it into the next release or patch release.
  • demo.cloudron.io is down?

    Solved
    4
    0 Votes
    4 Posts
    650 Views
    girishG
    @imkidcable said in demo.cloudron.io is down?: I've heard that Hetzner is a great alternative, so maybe consider giving them a try. yes, we are hetzner customers too! We try to spread our services across many provides, just for reliability reasons. But true, sometimes they have some very nice deals, let me check.
  • Install error - ufw

    Solved install
    2
    1 Votes
    2 Posts
    356 Views
    girishG
    @Olgoonik-IT thanks for reporting, I have fixed this now.
  • Cloudron 7.1.2 Firewall not IPv6 ready?

    ipv6 firewall
    8
    0 Votes
    8 Posts
    1k Views
    nebulonN
    @imc67 essentially the patch for this is https://git.cloudron.io/cloudron/box/-/commit/eb0662b2455e0687ab3ce5dd02d2466e16670092 so two files need to be adjusted. The .ejs file is a template which will result in /etc/nginx/applications/my.<domain.com>.conf so besides the editing the .ejs file additionally edit that file and then systemctl restart nginx and systemctl restart box.
  • Moving a Ghost Blog to Wordpress

    Solved domains migration
    8
    0 Votes
    8 Posts
    1k Views
    robiR
    @LeeW Thanks for trying it and letting us know!
  • Postgresql not starting with "Resetting root password" infinite loop

    Solved postgresql
    9
    0 Votes
    9 Posts
    1k Views
    A
    @nebulon I didn't get any notifications in the dashboard for OOM which is why debugging was fairly unintuitive. @girish If I encounter it again, I'll check dmesg and let you know.
  • cloudron.io not reachable from Cloudron

    Moved Solved unbound dns
    14
    0 Votes
    14 Posts
    2k Views
    K
    @nebulon Unfortunatelly not.
  • Admins shouldn't be allowed to impersonate a Superadmin

    Solved impersonate superadmin admin
    3
    6 Votes
    3 Posts
    713 Views
    nebulonN
    That is indeed a bug and is now fixed for the next release.
  • Cloudron install failed :(

    Solved installation
    13
    0 Votes
    13 Posts
    3k Views
    girishG
    @leahcim37 are there any errors in /var/log/cloudron-setup.log ? When you say it installed but it failed, what do you mean?
  • backup error: "undefined is not mounted"

    Solved backups nfs
    16
    1
    0 Votes
    16 Posts
    2k Views
    girishG
    This was indeed a bug. Fixed in https://git.cloudron.io/cloudron/box/-/commit/2434e813836e7837162c1798794d04655227d9cf . Thanks a lot @avatar1024 . It will be part of 7.1.2
  • UI E-mail Alias bug v7.1.1 (Ubuntu 18.04.3 LTS)

    Solved email userinterface
    7
    2
    2 Votes
    7 Posts
    1k Views
    girishG
    @savity Indeed, there is no event log entry, I will add it.
  • 0 Votes
    3 Posts
    586 Views
    girishG
    @BrutalBirdie yes, this was a bug in 7.0.x. certificates of apps are "deleted" after 6 months or so. when this happens, the nginx config is left dangling. This is fixed in 7.1 with https://git.cloudron.io/cloudron/box/-/commit/5382e3d8321ddb96817f50ab94e9da56258b11e9
  • Categorise Dolibarr under CRM in the Appstore

    Moved Solved appstore
    3
    1
    2 Votes
    3 Posts
    523 Views
    nebulonN
    Ok this is fixed in the next patch release.
  • Restore Error - Cannot access 'error' before initialization

    Solved restore
    8
    1 Votes
    8 Posts
    2k Views
    BrutalBirdieB
    @3246 said in Restore Error - Cannot access 'error' before initialization: Do I always have to use the backup config (I did manage to change the path manually to point it to the latest backup after uploading the restore file)? No you don't need the backup file. https://docs.cloudron.io/backups/#restore-cloudron did you try to completely remove the mount and the configure it new?
  • 0 Votes
    5 Posts
    1k Views
    girishG
    I have clarified the text a bit more now.
  • Import Backup Fails in odd ways

    Solved import backup
    5
    0 Votes
    5 Posts
    656 Views
    nebulonN
    For a start, the next version will require the user to add an encryption password if the backup config indicates that the backup is encrypted.
  • Cannot create volume

    volumes
    3
    0 Votes
    3 Posts
    641 Views
    girishG
    In 7.1 atleast, this seems fine: [image: 1645478658315-1c2d66a7-2e5f-4590-b935-685d949310b8-image-resized.png]
  • Error CONNECT ECONNREFUSED wrong internal IP

    Solved mail
    12
    0 Votes
    12 Posts
    2k Views
    R
    @scooke Solution was deleting a buch of files from path: /home/yellowtent/boxdata/mail/haraka-queue that files were created past Jan-06. On that day we had an account hijacked that started sending out spam. I deactivated the account and it was working fine until past feb-16th, when email service started to crash. HTH.
  • Slow backup even without changes?

    backups restic
    10
    1 Votes
    10 Posts
    2k Views
    timconsidineT
    @nebulon : interesting about Nextcloud I used to have 4 x Nextcloud instances in my Cloudron server (different projects). 3 of them about 10Gb of files (other smaller). My backups were working but slow. Even after switching to 'better' VPS provider. So after testing Seafile for a while, I have moved 2 of the Nextcloud instances over to a single Seafile VPS (with different libraries for segregation). The other 2 Nextcloud instances will follow. I have nothing against Nextcloud and been very happy for it for long time. But if it is really only being used for file collaboration and device syncing, and you don't actually NEED the extra facilities it provides, my personal view is that Seafile is a better solution. So would be awesome to get Seafile onto Cloudron. But I'm quite happy running it on a separate VPS.
  • Upgraded Ubuntu now Cloudron broken

    Solved ubuntu
    13
    0 Votes
    13 Posts
    2k Views
    scookeS
    @matthewdykstra Cloudron actually does do upgrades for you. If you check the notifications from time to time, at my.example.com/#/notifications, there will be some in there that say some upgrades have taken place and that the machine needs to be restarted. So, the security upgrades that @girish mentions DO happen, just automatically. You don't need to worry that your server will be sitting there becoming increasingly weak and exposed.