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3.2k Topics 22.9k Posts
  • External Error - tarExtract pipeline error: invalid stored block lengths

    Solved backup restore
    7
    1 Votes
    7 Posts
    188 Views
    jamesJ
    @skeats you could attempt it yourself. The app is already broken so what can go wrong. There is no guide for a manual restore since this is something that should not be necessary. But in this case, sadly is. If you are not comfortable doing the following, you can contact support@cloudron.io and link this topic in the request. But you will still need to upload the backup to the cloudron server into a given location from the support. Now to the gist of it. The idea would be to install a new Lampstack app. (What is lampstack? Do you mean the LAMP app? Or is this a custom app? I just assume now you are talking about the LAMP app) Copy the extracted backup to your Cloudron server e.g. /tmp/manual-restore/ In that backup included is the Database as an .sql file and the /app/data/ files. To import the Database you would need to follow either https://docs.cloudron.io/guides/import-mysql/ and then copy all files of /tmp/manual-restore/ app-backup/data/into/home/yellowtent/appsdata/APPID/data/` This would be the "manual" way.
  • 0 Votes
    6 Posts
    214 Views
    C
    The first thing to do would be to update to the latest Cloudron version. Version 7.7 was released over a year ago. It doesn't look like an SSL issue though. Where was the Wordpress site you are trying to restore from? The same Cloudron or a different server? If it is a different server it might make more sense to install the LAMP app, extract the files to /app/data/public (checking that the files are owned by www-data), uploading the database dump via PHPmyadmin and then amending the database details in the wp-config file.
  • Several apps down after faulty automatic update to v8.3.2

    Solved nginx
    3
    1
    0 Votes
    3 Posts
    161 Views
    J
    This got fixed after rebooting the server and repairing all apps. For some reason, the server ran out of file descriptors
  • [Need full assistance] Restore WordPress admin + import existing site

    Locked Solved
    3
    0 Votes
    3 Posts
    115 Views
    J
    Dup of https://forum.cloudron.io/topic/13820/pro-plan-err_ssl_protocol_error-on-wordpress-sub-domain-certificate-says-ok-but-site-still-unreachable/
  • 0 Votes
    5 Posts
    147 Views
    J
    Dup of https://forum.cloudron.io/topic/13817/need-full-assistance-restore-wordpress-admin-import-existing-site
  • Backups page is missing the configure button

    Solved backup backups configuration permissions
    3
    1
    0 Votes
    3 Posts
    77 Views
    J
    Backups can only be configured by the superadmin/owner (the first user you created) . Looks like you are the admin
  • 1 Votes
    2 Posts
    77 Views
    jamesJ
    Hello @arnej @arnej said in Problem with setting up a VPN tunnel from on premises machine to Cloudron in Cloud: With that VM, our local machine was able to establish a connection. This sentence confuses me a little. A You did set up a VM on Hetzner with a Wireguard server and connected your on premise computer with that server B You did connect a Hetzner VM to the Cloudron Wireguard @arnej said in Problem with setting up a VPN tunnel from on premises machine to Cloudron in Cloud: Do you have any idea why that may be? Could this maybe be an issue with IPv6 and IPv4? Can you share some insights if you use IPv6 local and in Cloudron?
  • 1 Votes
    3 Posts
    88 Views
    BrutalBirdieB
    hey @CadeHenschen there are very specific documentations and step-by-step guides for distribution upgrades: See here: https://docs.cloudron.io/guides/upgrade-ubuntu-20/
  • Cant login at AppStore

    Locked Solved appstore
    2
    1 Votes
    2 Posts
    72 Views
    BrutalBirdieB
    This is very undescriptive. Could please guide me step by step what you are doing and at which point you fail?
  • Ipv6 changed, issues I don't understand.

    Solved networking ipv6
    3
    2 Votes
    3 Posts
    134 Views
    jdaviescoatesJ
    @BrutalBirdie think you missed Edit2: Yep its works fine now.
  • 0 Votes
    6 Posts
    171 Views
    nebulonN
    Thanks for the insight and glad it worked out for you in the end!
  • No outgoing mail after last update via sendgrid

    Solved email sendgrid
    10
    3
    1 Votes
    10 Posts
    332 Views
    robiR
    @affinity @girish as in set them a global profile which then get picked up by any apps via ENV VARs? Then you'd just need an app restart.
  • Changing dashboard domain without dashboard access

    restore
    4
    1 Votes
    4 Posts
    106 Views
    C
    Thinking about it some more, changing the dashboard domain before the IP switch is probably not the best idea as it would require an A record change in the DNS. The dry-run method would appear to be the best way to go.
  • Service unreachable since last security update

    Solved troubleshooting
    9
    1 Votes
    9 Posts
    314 Views
    D
    Reinstalled from a backup. I lost a few apps but the critical one are back with all data. This post can be closed. Thank you all for fast replies.
  • Could not load dashboard domain

    Solved cloudflare troubleshooting
    14
    1
    1 Votes
    14 Posts
    369 Views
    J
    This most likely just looks like a port forwarding issue. Are port 80 and 443 forwarded properly to your VM?
  • Need help fixing my Cloudron install. Probable database issue.

    8
    1 Votes
    8 Posts
    224 Views
    BrutalBirdieB
    Just started reading your topic and as I read I add comments @jtippetts said in Need help fixing my Cloudron install. Probable database issue.: I was following ChatGPT Oh, no @jtippetts said in Need help fixing my Cloudron install. Probable database issue.: Then I installed mysql workbench onto the computer in my office that is running cloudron Nothing should be installed alongside Cloudron. Cloudron can be viewed as a Server Distribution like Ubuntu itself. You would not install CentOS next to Ubuntu. This should only be done if you know 100 % what you are doing. And since you wrote you followed ChatGPT, I assume you lack that knowledge Let's take this as a learning. Before following ChatGPT, who only has a vague Idea of Cloudron, come here, the Forum You can ask almost anything here and people are happy to help. Adding to that, other people will learn from your questions as well! Win-Win for everyone! What you should do now? Well, you could tinker and try to make it work? But I agree with @timconsidine, his advice is safe and sound and will prevent some headaches for you
  • Domain Setup Error - "Unable to detect IPv6"

    Solved network ipv6
    5
    1 Votes
    5 Posts
    114 Views
    T
    I contacted Namecheap support and they helped me out with that part. The domain setup is done now! Thank you for the help!
  • 2 Votes
    12 Posts
    623 Views
    C
    @girish Thanks for renaming. It appears that SPAM mails are showing up even if not selected in the filter though.
  • URGENT HELP NEEDED - IP Blocked - Unable to remove app

    Solved
    14
    0 Votes
    14 Posts
    316 Views
    girishG
    @3246 rough... But we learnt something at your expense. I have added a warning to the jirafeu checklist - https://git.cloudron.io/packages/jirafeau-app/-/merge_requests/10
  • Haraka release

    Solved mail
    32
    1 Votes
    32 Posts
    1k Views
    J
    @mmtrade the image looks correct . the issue is something else then . if you write to support@cloudron.io, then we have to debug this again .