Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

3.6k Topics 26.0k Posts

Get help for your Cloudron

  • API v1 endpoints not working as documented — Cloudron v9.1.6

    Solved api
    5
    1 Votes
    5 Posts
    513 Views
    R
    Thanks for the answer - I'll check until monday. Yes, I used AI but I personally checked and validated and understood the problem before posting.
  • Port 25 inbound connection timeout and missing email

    Solved email performance spamassassin
    11
    1 Votes
    11 Posts
    1k Views
    P
    @james Yes, this is a great find. Thanks a lot for your cooperation. In email service’s logs no any log... Whenever you want, I can reproduce issue and I can send you raw log. Keep me posted.
  • WARN on saving Custom Spamassassin rules

    Solved mail spamassassin
    6
    3 Votes
    6 Posts
    539 Views
    P
    @imc67 So were we using the same rules from @d19dotca ? For now I removed from all istances, but in future I want to keep only rules who works in local, not requiring any outbound connection.
  • SSH remote copy always failed, falling back to sshfs copy

    Solved backup restore zfs sshfs
    17
    1 Votes
    17 Posts
    2k Views
    nebulonN
    This is now fixed for the next release with https://git.cloudron.io/platform/box/-/commit/a4ea80cf5eb26b08462430111e8b6f75175e749d
  • 9.1.16 seems to have broken browser back and refresh buttons

    Solved
    2
    0 Votes
    2 Posts
    191 Views
    jdaviescoatesJ
    Ah, actually, I think it's likely just that my Firefox is glitching out as it's everywhere for me right now.
  • Community App: CloudronVersions.json Response timeout

    Solved community
    20
    1 Votes
    20 Posts
    2k Views
    rosanoR
    Similarly described in Unusable application: Pushing/pulling an image from a remote works correctly. However, attempting to pull an image from the same server doesn't work at all. I tried upgrading to Ubuntu 24.04 and it seems to work as expected now (versions file + icon on the same server without issue).
  • 0 Votes
    8 Posts
    747 Views
    nebulonN
    Glad you found the issue and thanks for sharing the fix.
  • Volumes not mounted, Error in app

    Solved mounts volumes
    8
    1
    1 Votes
    8 Posts
    731 Views
    jamesJ
    Hello @hpz24 Glad to read this resolved your issue and sorry for the inconvenience.
  • Problem migrating data

    Solved restore migration
    6
    3 Votes
    6 Posts
    594 Views
    J
    That worked, this is solved now. Thank you.
  • Can't run cloudron update for an app in error state

    Solved docker custom image
    15
    1 Votes
    15 Posts
    1k Views
    J
    @rosano some users claimed that this exact same issue was resolved by upgrading to ubuntu 24 . https://forum.cloudron.io/topic/15265/unusable-application
  • Backup crashed

    Solved backups
    5
    1 Votes
    5 Posts
    551 Views
    jdaviescoatesJ
    @subven said: Replace your BIOS battery, go into BIOS and set current time, reboot and you should be fine. This is a dedicated server at Hetzner, not a home server. But the backup ran fine before and since, so I think perhaps I'll just not worry about it for now. The bigger completely unrelated issue would appear to be that when I do an integrity check on my rsync backups to Hetzner Storage Box (as opposed to this tarball to Scaleway buckets backup), they fail... I think I'll start a new thread about that.
  • Small UI bug in ressources section

    Solved dashboard
    2
    3 Votes
    2 Posts
    212 Views
    nebulonN
    Fixed for next release with https://git.cloudron.io/platform/box/-/commit/c9547cbdb8372728efbdcb6424497e0d421c08e8
  • how do I stop a app

    Solved userinterface
    8
    1
    2 Votes
    8 Posts
    797 Views
    timconsidineT
    Simple solution : change 'Uninstall' to 'Manage' or 'Stop/Uninstall' or '....' The column width longest label is 'Access Control' so providing the new label is <= to that, UI works.
  • Cloudron CLI install option results in a 404

    Solved
    3
    1 Votes
    3 Posts
    300 Views
    jamesJ
    @Lanhild said: Updating the Cloudron CLI did the trick. That is correct. The current latest version of the cloudron cli is 8.0.2. Your stated cli version is 6.0.0, two mayor versions behind.
  • Unable to receive email from external mail services

    Solved email
    7
    1 Votes
    7 Posts
    497 Views
    O
    @robi I believe that's because the firewall drops the packages. So Google's servers just don't receive a response (timeout).
  • 1 Votes
    11 Posts
    2k Views
    S
    Got it, yes it was the token, i made a New one (PAT) and it seems that it works Thanks
  • Passkey verification failed on desktop

    Solved passkey
    8
    1 Votes
    8 Posts
    1k Views
    D
    @james @joseph i found a potential issue. this only happen to Windows OS where microsoft ID is not connected and System only works with local account
  • gcs: Old backup not found when updating app

    Solved backups updates
    20
    1 Votes
    20 Posts
    5k Views
    W
    @girish Had the same issue as @frenchybear. GCS fixed worked fine. Thx
  • Unresponsive Server

    Solved
    9
    1
    2 Votes
    9 Posts
    777 Views
    S
    hi, thanks, i found the failure. It occured during a app (talk sfu) update. Before the app is updated the current state is backuped. During this, something happend with the backup disk and the server freezed. this was 2h after a normal backup, were everything was fine. The disk is ok, i checked the intergrety. what i now did is , do toogle the server to a restart when this happens again. I will monitor this and give feedback if this happens again.
  • 0 Votes
    4 Posts
    371 Views
    P
    @riankellyit thanks a lot for your advices, I’ll go to try to better understand, but actually problem seems to be resolved, so as @nebulon, problem seems to be S3 side. Thanks again for your patience and efforts.