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3.3k Topics 23.5k Posts
  • File / directory ownership cannot be changed in file manager

    Solved filemanager
    3
    2 Votes
    3 Posts
    202 Views
    M
    Here's a workaround via terminal: https://docs.cloudron.io/packaging/cheat-sheet/#file-ownership
  • 0 Votes
    9 Posts
    475 Views
    avatar1024A
    I've also tried to create a mailbox (test@mydomain.coop) and set-up a redirect with roundcube to three "external" email addressed (@gmail / @posteo), delivery fails with all of them. So it is not specifically with Cloudron mailing lists but a bigger issue with redirects in general. @staff any clues?
  • 2 Votes
    8 Posts
    233 Views
    P
    @task Totally agree with you: "I'm grateful this happened early". If something has to happen, better sooner than later... I had the same issue with iDrive e2 (and ended up switching). Keep us updated on your Cloudflare R2 experience, okay?
  • Can I move from yearly to monthly subscription?

    Solved subscription
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    0 Votes
    9 Posts
    367 Views
    J
    @eddowding said in Can I move from yearly to monthly subscription?: Setup intercom with Fin ai or something (chatwoot have ai now I think) so you can do support without having to do support. Unfortunately, we cannot use AI for Support. The company's GDPR and privacy policy prevents us sending customer information and customer tickets into any AI or in fact any 3rd party service. It would be a big change to hand out data, and we have to inform all our existing users of this change as well. By design, we don't track anything about our users other than credit card via Stripe . The issue is not technical but mostly business related (as I understand).
  • Memory exhausted on wp site affecting entire server

    Unsolved docker resources
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    1 Votes
    7 Posts
    347 Views
    M
    I get this: docker inspect 5130e1789e1e | grep Memory "Memory": 5368709120, "MemoryReservation": 0, "MemorySwap": -1, "MemorySwappiness": null,
  • New Install - SSL Cert Won't Generate/Renew

    Unsolved certificates
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    1 Votes
    2 Posts
    79 Views
    J
    Have you checked the logs already? Go to Domains -> Renew Certs . That will show the logs for the renewal . Which DNS scheme/provider are you using? Manual/Wildcard or one of the programmatic ones?
  • Disk usage update problem

    Solved disk-usage
    12
    2
    0 Votes
    12 Posts
    476 Views
    SansGuidonS
    @nebulon said in Disk usage update problem: Ah thanks for the clarification. Maybe we can think of some different UI which has an overview and some drilled down info if wanted. This would be awesome
  • Backup failed - Logs unavailable. Maybe the logs were logrotated.

    Solved logs
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    1 Votes
    5 Posts
    277 Views
    G
    It correctly resolved the issue. Thank you a lot !
  • External Provider (OIDC / OAuth) - Google Workspace

    Unsolved oidc
    7
    1 Votes
    7 Posts
    426 Views
    jamesJ
    Hello @Lomeu Unfortunately I can't provide much support with the Google Workspace LDAP. Just to make sure, you did follow the google guide for LDAP clients? https://support.google.com/a/answer/9048434?sjid=18438745481174821656-EU
  • setup get stuck in waitForDns

    Solved dns networking
    2
    1 Votes
    2 Posts
    101 Views
    C
    solved by adjusting existing DNS A Record entry. Changing from aaaa:bbbb:cccc:dddd:: to aaaa:bbbb:cccc:dddd::1
  • Migrating active Server

    Unsolved backups restore
    5
    2 Votes
    5 Posts
    237 Views
    W
    yes @james I have also thought of using that. but manually running it on all mailboxes sounds like a pain I don't want to go through. I guess the current way I envision it is writing a script for imapsync that uses the api of cloudron to get all mailboxes and impersonates the users of the mailboxes to auto run imapsync on them. but then again maybe a block of the port is the way to go, so I don't have to write that script. the whole backup and recover process should be done quite quickly anyways. I am wondering though if this is not something others have gone through as well?
  • Are successful/failed login attempts logged anywhere?

    Solved failed logs
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    1 Votes
    8 Posts
    205 Views
    M
    awesome as always, much obliged
  • domain name change

    Solved domains
    7
    1 Votes
    7 Posts
    289 Views
    J
    You should do this - https://docs.cloudron.io/troubleshooting/#domain-issues-expiry
  • Clean up external users that have accessed gitea instance

    Solved
    4
    1 Votes
    4 Posts
    171 Views
    infogulchI
    With help from Grok: https://grok.com/share/bGVnYWN5_baedbb67-0507-41f0-b26d-29da9f1b7f94 Exported users to delete with mysql --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "SELECT id FROM user WHERE FROM_UNIXTIME(created_unix) > '2025-03-01'" > /app/data/users-to-delete.txt Deleted the header name with vim Switch to git user sudo -u git bash Run a command to use the cli to purge each user in the list: while read -r id; do /home/git/gitea/gitea -c /run/gitea/app.ini admin user delete --id "$id" --purge; done < /app/data/users-to-delete.txt All bad users cleared but one (not sure why), deleted manually. Done!
  • iDrive E2 Backups Failing More Frequently

    Solved
    16
    1 Votes
    16 Posts
    776 Views
    P
    @d19dotca said in iDrive E2 Backups Failing More Frequently: What I had to do was delete the region hostname and re-enable it, which created my backup buckets somewhere else and allowed me to proceed without issue. The unfortunate part of this though was that it deletes all the files of course in the prior region, so what I did was first download a few important backups from it to my local disk and reloaded afterwards. I had the same rate-limiting issue with IDrive E2, but with a twist: my bucket was originally blazing fast in one region. After I deleted and recreated it (like you did), it became painfully slow—the exact opposite of your experience! I suspect their ‘region reassignment’ doesn’t guarantee consistent performance, maybe due to uneven server loads or hidden throttling. Moral of the story? With IDrive E2, if your bucket works fine, don’t touch it—even if they tempt you with ‘better regions.’
  • Services and all apps down due to cgroups error

    Solved cgroups docker
    16
    1
    1 Votes
    16 Posts
    638 Views
    infogulchI
    Ok if I switch it to "Direct disk" it fails to boot but "GRUB (Legacy)" kernel option seems to boot fine.
  • Email client config when using external SMTP server

    Solved
    5
    0 Votes
    5 Posts
    261 Views
    avatar1024A
    @nebulon wonderful, thank you for the clarification!
  • Trying out minio as a backup destination

    Solved minio backup
    6
    0 Votes
    6 Posts
    379 Views
    A
    Thanks, I don't use cloudflare, but a good thing to be aware of.
  • Connection to Google's doubleclick from cloudron server

    Solved analytics privacy
    3
    1
    2 Votes
    3 Posts
    124 Views
    girishG
    Just tried this on the demo server. https://my.demo.cloudron.io (username/password is cloudron) [image: 1751631070055-fffc8926-44d5-49c4-af87-f77371ab2e98-image-resized.png]
  • Backups before retention policy not being deleted. Bug?

    Solved backups cleanup-backups
    16
    1 Votes
    16 Posts
    2k Views
    jamesJ
    Hello @shrey This is expected. Each Cloudron release and update has to treat every system the same and can not respect changes made by the user. Changes made to the core services need to be managed by the user manually.