Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

Get help for your Cloudron

3.4k Topics 23.8k Posts
  • Yellowtent not able to resolve host

    Solved
    3
    2
    0 Votes
    3 Posts
    1k Views
    girishG
    @Dreamcatch22 I am fixing the docs to add the resolution of the other thread. About the "unable to resolve host" issue, that is just a warning. But to fix it, you have to make sure that your server's hostname (/etc/hostname) has an entry in the /etc/hosts . See https://askubuntu.com/questions/59458/error-message-sudo-unable-to-resolve-host-none for example on how to fix that.
  • Bug in adding new domain

    Solved domains wildcard
    19
    0 Votes
    19 Posts
    5k Views
    potemkin_aiP
    @girish thank you! And thank you again for your prompt help!
  • transfer app to other platform

    migration
    2
    0 Votes
    2 Posts
    689 Views
    girishG
    @samaneha Which app do you want to migrate? The backups have the database dump and the data files. What else do you need to migrate?
  • Volume Backup

    Solved volumes backup
    4
    0 Votes
    4 Posts
    1k Views
    girishG
    @msbt We won't break it intentionally atleast.
  • How to update an application from the Cloudron API?

    Solved api
    5
    1
    0 Votes
    5 Posts
    1k Views
    martinkbsM
    That was the piece of information I was missing. Now it works perfect. How much time am I going to save updating WordPress Developer applications... Thank you @girish
  • Daily notification of "Email is not configured properly", but it is...

    Solved email
    16
    1 Votes
    16 Posts
    4k Views
    girishG
    @kubernetux Email needs to be configured for sending out email by apps. Do you not care if your apps are able to send emails (like password reset, reminders etc). If you don't, go to Email -> Select domain -> Outbound -> Select disabled. The notification will then go away.
  • 0 Votes
    7 Posts
    2k Views
    girishG
    Maybe there was some bug in our migration path. Will keep an eye out for related bug reports.
  • Best way to update from Ubuntu 18.04 to 20.04?

    Solved ubuntu ubuntu 20.04 update 18.04 upgrade
    7
    0 Votes
    7 Posts
    2k Views
    girishG
    @robi said in Best way to update from Ubuntu 18.04 to 20.04?: one can use the -y option for apt to 'assume yes' to all prompts. this doesn't work with do-release-upgrade for whatever reason.
  • Apps stuck in Error state - can't do anything with them

    Solved uninstall
    8
    2
    0 Votes
    8 Posts
    2k Views
    jdaviescoatesJ
    I've hit this problem after updating to 7.2.2 broke one of my volume mounts. No idea how to get the app out of the error state.
  • Running two identical apps (like Wordpress/Minecraft/Teamspeak)

    Solved appstore
    5
    0 Votes
    5 Posts
    1k Views
    M
    @Grafnus no you don't need to adjust anything on the image or manifest. When you install it from the appstore, you can set the ports in the installation settings.
  • 0 Votes
    2 Posts
    847 Views
    girishG
    @ei8fdb said in Cannot load certificate key .../_.sub.domain.org.key failed - No such file or directory: _.sub.domain.org.key One of the nginx config files is referencing this key. You can delete the config file and the key/cert file. You can find out which file is referencing it by grep'ing inside /etc/nginx/applications . Once deleted, you can systemctl restart nginx
  • 0 Votes
    2 Posts
    544 Views
    girishG
    @therealwebmaster If you mount it manually, use the Filesystem provider. Then, the backup path is simply /mounted-old-cloudron/var/backups/<timestamp>/box_<timestamp>_v<box_version>. See https://docs.cloudron.io/guides/download-backups/#backup-file-names for some hints.
  • Changing Cloudron.io App store email address

    Solved subscription
    4
    1 Votes
    4 Posts
    2k Views
    chiragnahataC
    @girish Will changing to another account remove the previous account deployment?
  • Mail and Notes

    Solved mail
    5
    1 Votes
    5 Posts
    1k Views
    fbartelsF
    @JOduMonT you're right. "official" was the wrong wording. What I meant was use is to use the notes functionality of Nextcloud and then use an app on ios that is designed to sync with it. Which honestly is a bit of a pity since most note sync applications are markdown or plaintext, while systems like Apple Notes and Microsoft Onenote allow for more functionality (multimedia, cross application integration and stylus support).
  • Cloudron can't fully reboot after update

    Solved restore
    12
    1
    0 Votes
    12 Posts
    3k Views
    girishG
    @therealwebmaster https://aws.amazon.com/premiumsupport/knowledge-center/ec2-launch-issue/ is another idea to cleanup the disk. But otherwise, do you have external Cloudron backups? It's quite easy to recover from cloudron backups - see https://docs.cloudron.io/backups/#restore-cloudron .
  • Unable to configure my domain to AWS loadbalancer

    aws
    2
    0 Votes
    2 Posts
    614 Views
    girishG
    @krishnav Is https://aws.amazon.com/elasticloadbalancing/ the product you are referring to? Can you post a screenshot of how you have configured the load balancer? And where are you seeing this error message? Also, any reason to use this load balancer?
  • This topic is deleted!

    2
    0 Votes
    2 Posts
    15 Views
  • force installation on server with almost 1GB

    Solved force installation server less 1gb
    6
    0 Votes
    6 Posts
    2k Views
    chiragnahataC
    https://forum.cloudron.io/topic/7193/unable-to-install-cloudron/3?_=1654970145198. Please help me with this topic. A bit similar to this topic.
  • Backup configuration problem

    Solved backups
    2
    0 Votes
    2 Posts
    630 Views
    archosA
    So I tried mounting the folder from the Synology NAS and then the storagebox again and everything is working fine. I have misnamed the remote directory. Sorry for the unnecessary topic.
  • Can cloudron use docker-compose during the install?

    Solved dev
    9
    0 Votes
    9 Posts
    3k Views
    R
    You can find the referenced documentation for the docker addon at https://docs.cloudron.io/packaging/addons/#docker nowadays.