Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

Get help for your Cloudron

3.2k Topics 22.5k Posts
  • Configuration error after trying to add a new domain

    Solved domains namecheap
    4
    0 Votes
    4 Posts
    777 Views
    D
    @nebulon I just added a new dns record on Namecheap manually. After this action, cloudron was able to add my second domain
  • Restore backup listing

    backups restore
    2
    0 Votes
    2 Posts
    533 Views
    girishG
    @wisemetalhead whoops, I somehow missed this question. Not sure why the backup listing disappeared, I think we will have to investigate what happened using the logs. But since the backups itself are still there, you can use the CLI tool's cloudron import to restore (if needed).
  • Docker Images Taking huge space

    Solved docker disk space
    5
    1
    0 Votes
    5 Posts
    1k Views
    girishG
    @ei8fdb right the graphs don't update immediately, but every 6 hours or so. Otherwise, the disk spins a lot I will mark this thread as solved, but this problem will go away soonish. I think only ~20 apps are left to use the new base image. The 7.1 release also updates all the internal containers to use the latest image. Should all be done end of this month.
  • Documenting Switch from Custom to Store App

    Solved appstore
    9
    6 Votes
    9 Posts
    1k Views
    doodlemania2D
    @girish no, I mean, like nothing ever happened in that it worked perfectly (via the interface, not CLI). Should have been more articulate in my response but was just so excited how easy it was!
  • Connection Reset

    Solved nginx apache
    6
    0 Votes
    6 Posts
    1k Views
    S
    I did a clean installation and restored a backup. Since than, everything is working fine. Thanks
  • Cloudron dropping packets from router

    Solved firewall
    8
    0 Votes
    8 Posts
    1k Views
    girishG
    @reachableceo thanks for the update!
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    1 Views
    No one has replied
  • Setup not loading in the browser

    Solved setup installation
    11
    0 Votes
    11 Posts
    2k Views
    EhsanFoxE
    Thank you all, I only thought the port forwarding of 80 was enough, Thank you for all the help for explanations
  • Mounting Windows 10 share using the GUI fails with mount error(13)

    Unsolved cifs volumes
    8
    0 Votes
    8 Posts
    2k Views
    neurokrishN
    @3246 @girish , I am not sure (didn't try myself) but things suggested in this post may help ..
  • Firefox and app terminal - can't see anything!

    Solved webterminal firefox
    7
    1
    1 Votes
    7 Posts
    1k Views
    neurokrishN
    @girish thanks! That's indeed the fix..
  • Creation of new users fails when profile lock is active

    Solved
    9
    2 Votes
    9 Posts
    1k Views
    girishG
    It's fixed a bit differently. The purpose of the "profile lock" feature is that admins have control over the username/mail/display name. Letting the user choose the username would circumvent this. This more so applies because when you have multiple admins, maybe one admin forgot to set the username (but they had decided by policy that they won't allow users to set usernames themselves). Given that the profile lock is a 'dynamic' flag i.e can be set/unset at anytime, the fix we have put in place is: username can now be set already created users with no username. When profile lock is set, username is required when creating new users. This way it's not possible for an admin to create users without a username. When profile lock is set, invite links of users with no username show a message to contact admin. (This message will only be seen if you had users created with no username and set the profile lock later. So, it's kinda rare)
  • 0 Votes
    2 Posts
    316 Views
    A
    I solved the same symptoms by recreating Personal Access Token for Cloudron. [image: 1642094319690-screenshot-2022-01-13-at-6.18.06-pm.png] Read/Write access under Domains required. Mine just expired after default set 6 months.
  • New Potential user and usage question. Opinions wanted

    3
    0 Votes
    3 Posts
    566 Views
    girishG
    @mark_ehm At what stage of onboarding are you? Do you have Cloudron installed and setup already? If not, our demo is a good place to start understanding what the product is/does. https://my.demo.cloudron.io/ (username and password is both cloudron). You would install something like Bookstack. You can login to bookstack with the same credentials (cloudron). You can add users in Cloudron dashboard and those users will get access to bookstack as well. If you already have Cloudron setup and working, then just ignore what I said and follow @jdaviescoates said
  • Email address username limits

    Solved mailbox mail
    10
    1
    1 Votes
    10 Posts
    2k Views
    girishG
    @robi yes!
  • mysql slow query log

    Solved mysql
    9
    0 Votes
    9 Posts
    2k Views
    girishG
    (please read warning in above comment before following instructions below). If you want to make config file changes: docker exec -ti mysql /bin/bash Edit /run/mysql/my.cnf as needed supervisorctl restart mysql It is important to note that the changes to config files are not persistent across container restarts and server reboot. In general, we have not envisioned Cloudron as a development environment, but we do have many devs using it as such. So, if there is interest, maybe we need to improve things for such use cases.
  • Able to change branding even though I don't have a license

    branding license
    7
    0 Votes
    7 Posts
    1k Views
    girishG
    This is possibly a bug, but in general we don't completely test as to what gets enabled/disabled when subscriptions expire. It's quite rare that people keep their servers around when subscription expires. But I will test things out when we cut a new release.
  • Wordpress app: DNS Error: DNS Record is not synced yet: ETRYAGAIN

    Solved namecheap dns
    5
    0 Votes
    5 Posts
    1k Views
    D
    I figured it out. There was an issue in namecheap because after checking the ip adress in dnschecker it had two ip addresses: One was the server ip and the other from namecheap. Now there is only one available after chatting with them.
  • Can't login for the Apps Page

    Solved appstore vultr dns
    14
    0 Votes
    14 Posts
    1k Views
    girishG
    @meeksfamily06 Cloudron uses unbound and does not use systemd-resolved. You won't see any issues unless when trying to use the mail server (or maybe some apps like nextcloud might act strange when going to the apps section).
  • Enable CORS for Baserow and n8n

    cors nginx
    4
    3 Votes
    4 Posts
    1k Views
    girishG
    @ashkaptsov So, AppGyver's browser UI is going to make requests from the browser to n8n and baserow ? Can you tell us a bit more as to why would it want to do that? In general, adding CORS headers without knowing the app knowing about is a security hole.
  • File Manager attempts to upload last file on tab wake

    filemanager
    7
    0 Votes
    7 Posts
    1k Views
    nebulonN
    @girish so I tried more things and my initial observation cannot be reproduced anymore, so I think I might have been misguided by persistent console logs here. Now I am not able to reproduce the double upload trigger at all anymore in chromium or firefox. @robi can you maybe explain in more detail how to reliably reproduce this? Do you have any additional extensions installed and can anyone else here see the issue?