@derin Note that for SFTP the username is different for each app. It will look like username@app.domain.com and you have to use your password. Can you confirm this? You can see this info in the Access Control section.

@girish said in No backups because of NullPointerException: @guyds said in No backups because of NullPointerException: The first level is the per app level. Right now, apps are already backed up one by one, but they are not stored nor reported individually. And this is the missing feature in my opinion. Ah no, they are listed in app -> backups. So, even if you do a full backup, each individual app backup will be listed in app -> backups. Yes, they are listed at the app level, but there's no reporting at the app level because the backup succeeds or fails at the box level. You can also use that backup to restore/clone the app. Yes, but only if the backup succeeds for all apps. So, again, I think the current issue is that everything is treated as a whole while it makes more sense in my opinion to treat each app individually and then in the end (optionally?) bundle the individual parts as a whole. Yes, so they are treated individually, it's actually very close to what you want. The only issue is that when a full backup fails, those successful individual app backups that are part of a failed full backup will get removed/cleaned up every night. Exactly, they are per app bot not treated like that in the end because success or failure is determined by the whole box. I have made a task to fix the behavior, let's see. Great, thanks!

As of now, Im not having this issue anymore. I really dont know what would have caused this. Im thinking of setting up an opnsense firewall, not sure if it would help though

Mystery solved; The server i was hosting Afterlogic on turns out is just too slow. Checking the logs it would always time out, which is 15 seconds. I ran Afterlogic on a much faster server and now it sends emails just fine. Thanks all for your efforts to help me, it was much appreciated.

@zylstra You have to SSH into the server and run those commands. You don't need to replace the "password", the root password of the database is actually just password (this is fine since it's not exposed externally and only available on localhost).

@p44 @jdaviescoates Got it working. Thanks for your help!

@girish lol, "Just do it!"

@girish After rebooting the machine it has been working for three continuous backups - I will report back if this changes. Thanks for your help.

@girish WOW that greatly simplifies the process, that's great, still always amazed at how CR makes sysadmin soooo much easier

@alexdimarco Added for next release. [image: 1618511804107-27b68a07-8d7d-4715-a7cf-128adaf1dd60-image.png]

@girish haha, yeah that's fair. Deleting backups is probably one of those tasks that should intentionally be difficult to do to avoid any issues (i.e. they need to delete the backups manually). Only thing I can suggest maybe is a little icon designation either beside each of the backups that is past the retention policy (or part of a version upgrade backup) that explains it quickly and links to the docs or something, or maybe just one overall info button in the corner of the backups page or something. Not sure which is most feasible. I'll file a feature request formally for that though in a moment. EDIT: I filed the feature request here: https://forum.cloudron.io/topic/4890/improve-the-backup-page-specifically-retention-related-items-to-explain-retention-policies-and-why-some-backups-exist-beyond-them

Are you referring to adding some translation files? Which app are you thinking about?

Just found the solution here: https://forum.cloudron.io/topic/1279/receive-email/4 The problem was that AWS EC2 instances close port 25 by default. As soon as I opened it in the AWS console, I was able to receive emails.

@girish no, they're pretty useless. Their web UI S3 console is such crap it can't handle the chatty API requests and keeps timing out. Also I may be wrong that multiple directories are because of failures and restarts. It just looks like multiple changed apps per day get a new dir. So I am attempting other workarounds. Like creating a new bucket and just nuking the old one. rsync isn't great for object store backups as it makes a ton of small files. tgz isn't great as it's a lot of repeated information. We need something hybrid that is the best of both. Something like backing up to a local Minio much more quickly then doing an object to object store transfer offsite, which is much more efficient. This may also offer an opportunity to dedupe and further optimize.

@jdaviescoates said in Volume disk space strangeness: /me goes to reduce the size of the volume back to a perfectly sufficient 10 GB... Oh, bollocks. You can't decrease the size of Hetzner Cloud Volumes, only increase them. So I'd have to create a whole new one and then and then and then...can't be bothered with all that so I guess I'll just stomach the slightly increased cost of 15 GB over 10 GB.

@nebulon Fantastic, thank you!

For completeness, the working instructions is: # cd /home/yellowtent/box # sudo -u yellowtent npm install aws-sdk@2.879.0 # systemctl restart box

@privsec That is what I personally call computer vodoo