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3.3k Topics 23.2k Posts
  • Is it possible to migrate Cloudron from Ubuntu 18.04 to 20.04?

    Solved migration
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    DanTheManD
    @girish Thanks for the info and all the work (support) you have done for me Girish
  • Cannot restore site from backups

    Solved backups restore
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    D
    Thanks a bunch @girish worked like a charm
  • Issue extracting .zip files (from File Manager downloaded folders)

    Solved filemanager
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    girishG
    @vladimir-d thanks for debugging this! So, let me create largish archive to see if I can reproduce this.
  • PTR settings incorrect after switching VPS provider

    Solved ptr email
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    girishG
    @christiaan On linode, if you are a new account, you can usually open a support ticket and explain your use case of email hosting to them and they usually unblock port 25.
  • Unable to access mailbox list

    Solved mail
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    girishG
    @jegillikin-0 mm, that shouldn't be the reason. But something for me to ask future users who hit the same problem.
  • Need to merge two accounts, apparently

    Solved vultr appstore
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    D
    @girish Thanks -- I discovered this, finally. Don't know why I didn't see it immediately.
  • Where is the coturn config located?

    Solved turn
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    ?
    Found the template with: sudo grep -rnw '/' -e 'rtcsec'
  • Repeated app upgrade notifications after upgrade to 6.3

    Solved notifications
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    R
    @girish Yes, that would have been the case. Sorry for not responding here, real life has been busy the past few days Thanks for the fix!
  • Server is not rebooting after clicking the dashboard buttons

    Solved reboot
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    4 Posts
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    d19dotcaD
    Funny, I just noticed this as well the other day but I figured it was just me because I'm running macOS beta so thought the new Safari overhaul killed something. haha. Glad to know it's a known issue and already fixed for the next release.
  • Graphs error with Volumes

    Solved graphs volumes
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    girishG
    The full stack trace is: 16/07/2021 17:58:24 :: [console] Error writing to collectd.localhost.df-sdc1.df_complex-used: Unable to read header (/var/lib/graphite/whisper/collectd/localhost/df-sdc1/df_complex-used.wsp) 16/07/2021 17:58:24 :: [console] Unhandled Error Traceback (most recent call last): File "/usr/lib/python3/dist-packages/twisted/python/threadpool.py", line 266, in <lambda> inContext.theWork = lambda: context.call(ctx, func, *args, **kw) File "/usr/lib/python3/dist-packages/twisted/python/context.py", line 122, in callWithContext return self.currentContext().callWithContext(ctx, func, *args, **kw) File "/usr/lib/python3/dist-packages/twisted/python/context.py", line 85, in callWithContext return func(*args,**kw) File "/usr/lib/python3/dist-packages/carbon/writer.py", line 189, in writeForever writeCachedDataPoints() --- <exception caught here> --- File "/usr/lib/python3/dist-packages/carbon/writer.py", line 165, in writeCachedDataPoints state.database.write(metric, datapoints) File "/usr/lib/python3/dist-packages/carbon/database.py", line 124, in write whisper.update_many(path, datapoints) File "/usr/lib/python3/dist-packages/whisper.py", line 740, in update_many return file_update_many(fh, points, now) File "/usr/lib/python3/dist-packages/whisper.py", line 747, in file_update_many header = __readHeader(fh) File "/usr/lib/python3/dist-packages/whisper.py", line 294, in __readHeader raise CorruptWhisperFile("Unable to read header", fh.name) whisper.CorruptWhisperFile: Unable to read header (/var/lib/graphite/whisper/collectd/localhost/df-sdc1/df_complex-free.wsp) The last line gives a hint that the graphite file is corrupt. So, I removed all the whisper files in /home/yellowtent/platformdata/graphite/whisper/collectd/localhost/df-sdc1 and graphs seems to work after that. @atridad Maybe a good idea to check the health of the hard disk ? Also, since we hit the systemd issue on the same server.
  • Surfer update stuck on Creating Container

    Solved
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    girishG
    For future reference, systemd was acting all strange. We got all sorts of errors. # systemctl restart box Failed to restart box.service: Connection timed out See system logs and 'systemctl status box.service' for details. # systemctl status box Failed to get properties: Connection timed out # systemctl status box Failed to get properties: Failed to activate service 'org.freedesktop.systemd1': timed out (service_start_timeout=25000ms) Restarting the server seems to fix it.
  • Nextcloud not responding and will not update

    Solved postgresql update
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    P
    @privsec That worked, thanks!
  • 0 Votes
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    nebulonN
    @scooke we have traced this down to a nodejs bug apparently with the domain in question. The upstream issue is at https://github.com/nodejs/node/issues/39397
  • This topic is deleted!

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  • Cloudron 6.3.4 Restarting from the notification list

    Solved
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    luckowL
    @nebulon Sorry for a doublet
  • File Manager Bug - Going back into a directory doesn't work

    Solved
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    nebulonN
    Thanks for reporting, I've fixed this now for the next release.
  • Can't access git.cloudron.io

    Solved gitlab
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    jdaviescoatesJ
    @girish thanks, I'm away for a few days but will try once I'm back...
  • Cloudron Dashboard Offline, Cannot start manually

    Solved certificates
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    nebulonN
    @nj yes with the folder in place there adding the -r to solve this makes sense, however the initial issue is that this folder should not be there in the first place. As the name already suggests, I guess this was just some intermediate manual action to stash certs. Essentially if you don't actively use files in that folder then just delete it to solve this for future releases.
  • Nextcloud dashboard empty and cloudron not rebooting

    Solved reboot
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    12 Posts
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    ?
    @girish
  • The redis-80da3f0e-1af9-4aad-b0eb-6adbb322d493 service ran out of memory

    Solved redis memory ram
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    jdaviescoatesJ
    @girish yeah, I've already bumped the memory up, thanks.