Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

3.6k Topics 25.6k Posts

Get help for your Cloudron

  • Cloudron 9.0.11 bug: adding redirection in Surfer doesn't resolve

    Solved redirection
    3
    1 Votes
    3 Posts
    359 Views
    J
    might be an issue with: https://forum.cloudron.io/topic/14359/cloudron-9.0-beta-bug-reports/151?_=1763769454970
  • Unable to update because low space is reported...

    Solved ubuntu disk space update
    9
    1 Votes
    9 Posts
    1k Views
    scookeS
    @Beardmann coffee. Drink coffee. Helps me.
  • Increase upload max size in Nextcloud

    Solved
    16
    0 Votes
    16 Posts
    4k Views
    S
    Okay, so after some testing I still don’t know why the changes in htaccess disappear. But on one server it works fine, and on the other it reports a 5 GB file size limit — no idea why. At least normal uploads in the web interface now work. However, all my previous tests failed because I was always testing with a shared link that has edit rights. With that, I still get a 413 error and the following message: BadRequest – Expected file size of 3099309687 bytes, but 0 bytes were read (from the Nextcloud client) and written (to the Nextcloud storage). This can be caused by a network issue on the sending side or a writing issue on the server side. So it seems that the upload limit only works for regular logged-in uploads, but not for uploads via share links. Any idea what might cause this difference? Guess this is a nextcloud issue.
  • Backups exiting with code 70

    Solved backups
    5
    1
    1 Votes
    5 Posts
    663 Views
    LanhildL
    @girish Increasing the task memory did it. Issue solved.
  • Anyone else getting app states stuck and need to restart box service?

    Solved healthcheck
    6
    1 Votes
    6 Posts
    1k Views
    eyecreateE
    I have not noticed this issue yet after upgrading to 9.x.
  • Is it safe to upgrade the Ubuntu System? After Disabling Ubuntu Pro Feature

    Solved
    7
    0 Votes
    7 Posts
    901 Views
    I
    @girish thank you, Girish. I already ensured that my server is running security updates using those commands.
  • domain alias (not redirect)

    Solved domains
    14
    0 Votes
    14 Posts
    4k Views
    J
    @derin can you open a separate topic with that request for nextcloud? can you also elaborate on your use case for this (does nextcloud the app support aliases?) ?
  • mysql: DB migration failed with 9.0.10 update

    Solved upgrade migration
    7
    1 Votes
    7 Posts
    1k Views
    K
    Perfect. Everything works as intended. Thank you, @girish, and have a great beginning of your week
  • Since upgrade to 9.0.6, backups take much longer

    Solved backups
    7
    1 Votes
    7 Posts
    1k Views
    E
    This has gone back to normal for a few days in a row, indicating the upgrade didn't produce an issue, but probably the hardware infrastructure at Netcup.
  • 3 Votes
    2 Posts
    219 Views
    girishG
    Fixed in https://git.cloudron.io/platform/box/-/commit/3e6f3bd807a63e38711ace7e83eb5e2b722299b5 . Thanks for reporting!
  • Issue backing up after 9.0.7

    Solved backup
    6
    1 Votes
    6 Posts
    783 Views
    eyecreateE
    Okay, with 9.0.10, backup was able to be completed.
  • Update from 8.3.2 to 9.0.x fails

    Solved update
    7
    1 Votes
    7 Posts
    872 Views
    D
    So turns out that potentially the issue is disk space. we ran the process again without changing anything - same result we clean up and enable at least 40 GB of space and relaunched the update process = successful update suggestions: better pre-update space check and verbose messaging about needed space for update
  • Currently not possible to install app on demo.cloudron.io due to IPv6 API

    Solved network
    4
    1
    1 Votes
    4 Posts
    706 Views
    SansGuidonS
    I came here to learn about Hetzner having periodic issues. Thanks @girish ! I'm currently facing a similar issue on a Cloudron 9.x instance and was looking for old threads mentioning the exact same error. Here am I. Damn Hetzner then @girish is there a support ticket open with Hetnzer or anything that we can do?
  • Cloudron 9.0.9: API request Mailboxes enablePop3 field

    Solved
    4
    0 Votes
    4 Posts
    515 Views
    jamesJ
    Hello @jkammerer I understand that backward compatibility is desired. In this specific case it was actually a bug in the previous version that the field could have been left empty in the API call and it worked. People still use pop3 and we have to accommodate for this.
  • Cloudron install but many services stop working on alibaba server

    Solved installation alibaba
    6
    1 Votes
    6 Posts
    516 Views
    firmansiF
    hai @guacadmin , are you using ubuntu in Alibabacloud?
  • Since Upgrade to 9.0.7 Backup not working - Minio

    Solved backups minio
    5
    0 Votes
    5 Posts
    794 Views
    J
    This was reported in the other thread. Was fixed - https://forum.cloudron.io/topic/14359/cloudron-9.0-beta-bug-reports/128
  • No emails are being sent

    Solved email dns
    4
    1 Votes
    4 Posts
    536 Views
    B
    I confirm. It work without 127.0.0.1
  • Since Upgrade to 9.0.7, adding/changing Backup Sites not possible

    Solved backups
    3
    1
    1 Votes
    3 Posts
    253 Views
    P
    Thanks a lot, that was tho Problem. I changed the user rights from Administrator to Superadmin an it's working as expected.
  • 1 Votes
    7 Posts
    831 Views
    perelinP
    Ok, based on the box.log file I got a LLM/Claude debug session going and it was pretty quick showing me, that there was a docker container (postgres) running that was attached to the Cloudron Network, but not managed by Cloudron. I think that was something I set up super early, before I understood how Cloudron works. Claude helped me dettaching it and now the update went through without issues and everything is running again. Thanks for the hint with the box.log file @joseph !
  • 1 Votes
    11 Posts
    1k Views
    jadudmJ
    @nebulon , per request: https://forum.cloudron.io/topic/14525/improving-user-experience-with-ssh-keys-for-sshfs-and-volume-mounts Many, many thanks. And, if I find anything useful, I'll update that thread. Or, this one, and cross-link.