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  • Memory allocation to applications

    Solved memory graphs
    9
    1
    1 Votes
    9 Posts
    570 Views
    N
    @nebulon got it sir. thank you for this feedback.
  • Cloudron Demo

    Solved
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    1 Votes
    26 Posts
    2k Views
    J
    @user123456 I see the same behavior in the demo, but nothing we can do. As @jdaviescoates suggested best to do a test in your own custom server. The demo is really just a showcase and not for end user testing. Ultimately, the script kiddie will get bored and move on.
  • Emails undeliverable to Yahoo and Outlook - DMARC rejection

    Solved dkim email
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    2
    0 Votes
    16 Posts
    1k Views
    B
    @james said: Hello @beardmancer Please go into your Cloudron dashboard Domains settings. There you will find the Sync DNS section. Press the Sync DNS button and all records should be synchronized. If you have done so, you can check your Porkbun management UI or inform me so I can run the dig commands again to validate the DNS records have been set. Thank you for explaining this step. I've done that and I ran the relevant get command locally, it returned what looked like an IPv6 address to me. Hopefully this is resolved; I'll test it with my external contacts at some point this month.
  • Container registry vs. Cloudron Container Registry

    Solved
    2
    4 Votes
    2 Posts
    215 Views
    jamesJ
    Hello @luckow We will publish an announcement soon that will explain it.
  • App terminal errors when calling Postgres from interactive shell

    Solved web terminal
    6
    1 Votes
    6 Posts
    421 Views
    J
    This is tracked at https://forum.cloudron.io/topic/15683/add-database-terminal-shortcut . Thanks for opening that @ekevu123
  • Problem with app backup configuration download and import on iPad

    Solved backup restore ios
    3
    1 Votes
    3 Posts
    255 Views
    nebulonN
    We have identified one issue on android, so maybe this also fixes iOS. We will test this later. The fix is to set the correct mimetype on download: https://git.cloudron.io/platform/box/-/commit/d843f60cb5b98a7e3f2589b899cff7440ac3d0cb
  • creating a subdomain to forward to another site

    Solved redirect
    7
    1 Votes
    7 Posts
    519 Views
    J
    @marymuse you can add an external link with zendesk domain maybe. You won't get the your custom subdomain, but you will get an icon on the dashboard ...
  • Msql error all site down.

    Solved database troubleshooting
    12
    4
    1 Votes
    12 Posts
    776 Views
    N
    She back on line ..... remove DB and now she up this line got me 2nd time what the sic ? it just password not sic that was the old password if I recall Change the root password to password (sic) - and I had to rerun the cloudron-support --troubleshoot but she back think it was not low space but may be time to add ( sure I can scrip or even take box offline by doing a stop ) at 5% space take the system offline or pause ( sure docker can pause ) hyper v does it if see low pause ( or email @ 10 % then pause at 5% ) think it time to re billed time let see how easy it is to move to a new VM under promox look at the space had backup from 2022 in /var/backup remove that drop back down for 87% to 63% [image: 8f7809b8-08ed-496b-8259-0a6ebae8ba6f-image.jpeg] thanks @james and @nebulon
  • Disk Space and Backup Folder

    Solved backup
    5
    0 Votes
    5 Posts
    519 Views
    nebulonN
    If /var/backup is not used/setup in Cloudron for backups in your instance anymore, then you can safely delete all files in /var/backup if you want. Other Ubuntu components may put some small files there though over time, but that is probably not disk space relevant after the initial purge.
  • Student discount/regional pricing

    Solved subscription pricing
    2
    1 Votes
    2 Posts
    385 Views
    nebulonN
    There are currently no coupons/discounts or special pricing tiers available.
  • Expired domain with existing mailbox

    Solved mail
    3
    1 Votes
    3 Posts
    327 Views
    E
    Okay, thank you!
  • Creating/Authenticating Users via OIDC

    Solved oidc user management
    2
    2 Votes
    2 Posts
    246 Views
    jamesJ
    Hello @eiclu Currently, it is not possible to configure an external OAuth2 or SAML provider as the main authentication service for a Cloudron server. But you can use LDAP - https://docs.cloudron.io/user-directory#external-directory-connector .
  • accidently started apt upgrade

    Solved ubuntu
    3
    1 Votes
    3 Posts
    818 Views
    girishG
    @sponch it shouldn't be a problem if troubleshoot works fine. Overall, it's become quite common now to run apt upgrade by habit or the VPS providers are running this automatically. With that in mind, we have decided to change our policy to allow apt upgrades (but not dist upgrades). We will (already have) change the platform code accordingly to adapt to different base packages as required. For Cloudron 10, the warning is already removed - https://git.cloudron.io/platform/box/-/commit/1ae9fb2477a33b724ccffb17a1fda800953aafda
  • Emails not delivered

    Solved mail ptr ptr records rdns
    12
    0 Votes
    12 Posts
    938 Views
    jamesJ
    Hello @sebastienserre Did you enable IPv6 in the Cloudron dashboard? Does the IPv6 detected in the dashboard match with the IPv6 provided by your hoster?
  • File Manager shows empty /app/data

    Solved filemanager
    9
    2 Votes
    9 Posts
    774 Views
    G
    @james said: Was not able to reproduce this. If the issue still persists, please contact support@cloudron.io so we can analyse this issue more detailed. Thanks for your time. I finally realized that the issue appeared because of our restrictive umask - see Topic 15545 for details. And I already got the response, that I will run into more issues because of that. So - in hindsight - I'm sorry for bothering you because of our custom setup.
  • App list doesn't work, but app grid does (v9.2.0)

    Solved crash
    6
    2 Votes
    6 Posts
    659 Views
    girishG
    @ekevu123 great report. Fixed in https://git.cloudron.io/platform/box/-/commit/c7b2e4d95e3ca00924d3ad11781303b479d787d8
  • Cloudron Branding Options no Error/Infos

    Solved user interface branding
    6
    1 Votes
    6 Posts
    538 Views
    girishG
    This is fixed now. An error message saying File too large is displayed.
  • Problems with DNS 200

    Solved dns hetzner
    5
    2
    3 Votes
    5 Posts
    561 Views
    girishG
    was removed last month - https://git.cloudron.io/platform/box/-/commit/f30423f2bea267c0b4a5d0b87bae96157ac5f593 . Will be part of Cloudron 10.
  • Issues with ChangeDetection and UptimeKuma

    Solved networking dns
    12
    0 Votes
    12 Posts
    1k Views
    jamesJ
    Due to unresponsiveness for more than 14 days I am marking this issue as solved for now.
  • Rsync backup integrity fails for one Nextcloud and Jellyfin.

    Solved backup backups rsync integrity
    14
    2
    0 Votes
    14 Posts
    1k Views
    jdaviescoatesJ
    @james said: Hello @jdaviescoates The ooc tool is called this way https://docs.cloudron.io/packages/nextcloud#running-occ-tool sudo -u www-data php -f /app/code/occ $COMMAND Thanks, that worked.