Support

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  SOLVED NodeJS Server
  docker custom-apps nodejs • • tuningsocial  

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  For others looking for examples, there's a bunch of custom app templates I made that should help getting started: https://git.cloudron.io/cloudron/tutorial-php-app/ https://git.cloudron.io/cloudron/tutorial-nodejs-app https://git.cloudron.io/cloudron/tutorial-basic https://git.cloudron.io/cloudron/tutorial-redis https://git.cloudron.io/cloudron/tutorial-supervisor-app
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  SOLVED Branding / Custom pages not working
  branding customize • • msbt  

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  @msbt unfortunately, no. But new apps will get latest config.
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  Redis backup error (Wallabag)
  backups redis • • necrevistonnezr  

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  Can you check with docker ps -a if that container is in fact there and then restart it with docker restart <containerid>?
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  SOLVED How install wordpress with www?
  • bangden07  

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  @jdaviescoates said in How install wordpress with www?: Quite possible I just didn't wait long enough too I guess... I think that was it. I actually first tried just adding www redirect again to my WordPress at https://uniteddiversity.coop and waited a bit before trying it and it works fine. Sorry, should've been more patient in the first place!
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  This topic is deleted!
  • JOduMonT  

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  No one has replied

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  Best/ preferred/ fastest way to get support?
  support • • jdaviescoates  

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  We will fix the pricing page, I agree it's a bit misleading.
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  SOLVED Cloudron 5.2 update failed
  update redis • • Trankery  

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  @valkalon Cloudron support is still the best
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  Warning when installing Cloudron CLI
  cli • • jdaviescoates  

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  I have fixed the opn issue but rewriting to reuse the request issue is a much larger task. Bit unfortunate they deprecated such a popular module.
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  SOLVED Secure LDAP?
  security ldap • • will  

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  I think there's a genuine case in the future where if we introduce per-app admins, then app admin can access terminal of one app to see traffic (and sniff ldap/db creds) of another app. I think it's an excellent suggestion to remove it!
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  SOLVED Issues with bucket/container names in new OVH Object Storage backup method
  backups storage ovh • • d19dotca  

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  @girish Ah interesting, yes that definitely seems like an OVH-specific issue then. At least they're heading in the right direction I guess towards the end of this year. Thanks for shedding some light on that one for me.
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  Nextcloud Caldav / Carddav with Thunderbird TbSync - password not saved
  nextcloud caldav thunderbird • • necrevistonnezr  

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  @necrevistonnezr They are pretty much the same feature. Cloudron's works at the platform level for all apps including nextcloud itself whereas nextcloud's will work only for nextcloud.
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  SOLVED After update to Cloudron 5.2.3, redis runs out of memory
  nextcloud redis memory • • necrevistonnezr  

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  @necrevistonnezr indeed, previous versions of Cloudron would allocate more memory for redis based on the app's memory limit. This limit was not settable by the user. In 5.2, we have made the redis limits visible and configurable by the user. Our 5.2 migration script should ideally could have been smarter and allocated more memory to redis.
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  SOLVED error occurred during the uninstall operation
  uninstall • • manuel  

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  The issue here was that docker was stuck and not responding to API calls anymore. The issue is known and it happens at random times (no idea what the root cause is). The fix is to simply systemctl restart docker and if that command gets stuck to just reboot the server.
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  My installation keeps hanging at waiting for DNS for my.domain.com
  installation dns • • Felix  

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  @Felix Did you manage to install it?
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  Some kind of redis error breaking the app
  redis • • vova  

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  @vova Did this work out?
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  Nextcloud Backup without Data
  backups cifs hetzner hardlinks • • iqweb  

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  correct in your case this should not be any issue as this is mounted like a regular ext4 which supports hardlinks just fine.
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  Backup retention time
  backups docs • • d19dotca  

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  @Mallewax I think this depends on the webmail app, more than on the platform itself. Not totally sure though, I am not particularly familiar with the inner workings of the email protocols
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  SOLVED Cloudron Admin Account Locked Out
  admin • • beastrecovery  

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  Yeah, had to do a fresh install. It all worked out in the end.
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  SOLVED Possibility to configure backup schedule
  backups feature-request • • roru2k20  

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  Good morning, that sounds acceptable for me. Have a nice day!
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  SOLVED Errors on System Info page
  graphs • • ruihildt  

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  @ruihildt Thanks for reporting. This is fixed in the coming release - https://git.cloudron.io/cloudron/box/-/blob/master/CHANGES#L1930