Support

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  SOLVED Server is running out of disk space
  nextcloud storage • • doomilation  

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  @nebulon Hi. Yes, indeed, the instance has 20gb. I deleted files from trash in Nextcloud and got back to normal with 6gb of free space.
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  SOLVED Postgresql
  addons • • Jenova  

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  @girish Because I get impatient with my VPS and run commands while other commands are still running and I break things. This was one of those times where I would run start.sh and systemctl restart docker one too many times and things were not done running.
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  SOLVED Graphite issues.
  graphs • • Jenova  

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  @nebulon nevermind. It fixed itself. Weird.
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  This topic is deleted!
  • d19dotca  

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  WordPress Network / Multisite
  wordpress • • ipedrolima  

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  This sort of works but Cloudron needs some support for configuring the reverse proxy further for domain based multi-site setup - https://www.digitalocean.com/community/tutorials/how-to-set-up-wordpress-multisite-with-nginx-on-ubuntu-14-04 I will leave this open so we can support this in a future release.
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  SOLVED Wordpress Unmanaged (re-directions, unable to install)
  wordpress unmanaged • • realjohny  

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  @realjohny For the my.example.com exposing real IP, you can simply turn on Cloudflare HTTP proxying (i.e click on the cloud icon in cloudflare dashboard to make it become orange). Cloudron will automatically adapt to this change. For the wordpress issue - Delete the www CNAME record in namecheap. Then go to Cloudron dashboard and click on wordpress app's configure button (the wrench icon that appears when you hover over the app). Then in the Location tab, there is a redirections section. Add www there as a redirection. With that done, you will be able to access www.example.com. Please let me know if that helped.
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  SOLVED SMTP Settings for NodeBB - Need confirmation.
  email nodebb • • jagan  

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  A bit of thread necro, but I had the same problem. It appears that NodeBB is correctly configured, BUT in the Cloudron portal, by default, the "custom mailbox name" flag in the advanced app configuration settings is set to off. Thus, the email credentials correctly entered into NodeBB led to an account that, by default, was deactivated in Cloudron's mail server. For others who stumble here: From your Cloudron control panel, click the Configure tool (the pencil overlay over the app icon). In the Advanced tab of the pop-up, ensure that Custom Mailbox Name is checked, and that the name matches the name as configured in NodeBB's email control panel. By default, it's nodebb.app@. Problem solved, although whether it immediately resolved or whether it fixed when I rebooted Cloudron to install security updates about three seconds later, well ....
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  SOLVED How does one remove mailbox data?
  email • • d19dotca  

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  @ruihildt This is not for deleting emails but for deleting a whole mailbox. If email is deleted, they are gone forever. You can see all the mailboxes under /home/yellowtent/boxdata/mail/vmail.
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  SOLVED Restore from Exoscale failing! Help!
  restore exoscale • • scooke  

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  @scooke This was indeed a bug in our restore UI. I have fixed this for 4.1.5
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  How does spam work with special mail folders?
  email mac ios • • d19dotca  

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  @d19dotca Thanks for the details! Let us get back by testing it out on a Mac.
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  SOLVED Kanboard Unable to run SQL migrations
  kanboard • • Fyerix  

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  @girish Many thanks for that! That did the trick
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  SOLVED Site embedding (X-Frame-Options) partially broken since Cloudron 4.1.3
  nextcloud nginx roundcube • • subven  

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  Changed As it is the default configuration for Roundcube it is working like intended and we could leave it like this? I don't think its a rare use case but maybe it could be added to the documentation (which I always found very helpful).
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  UNSOLVED How does Cloudron handle DigitalOcean Floating IP addresses?
  digitalocean • • d19dotca  

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  Okay, that makes sense. Thank you for the quick reply. I wonder if it would make sense to add a feature where we can set the IP address to accommodate floating IP's in providers like DigitalOcean, so that the DNS records automatically setup by Cloudron in DigitalOcean would be using the floating IP instead. Without such a feature, it kind of removes the ability to have a sort-of manual failover method which is one of the main purposes of a floating IP from DigitalOcean (along with a secondary use-case of setting up a new server to replace an old one and moving the floating IP to the new one when ready, eliminating the need to update a whole bunch of DNS records). It would be nice, I think, to have Cloudron use a floating IP that we give it even if it means we have to set it manually in Cloudron first since it can't detect it automatically. The main reason for this is that whenever I switch a server, for example, nothing really needs to be changed at all, leaving downtime to a minimum if it exists at all during a server switch.
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  SOLVED ionCube PHP Loader not detected
  lamp • • hdavy2002  

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  @hdavy2002 Pushed an update to fix this now.
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  SOLVED DO DNS Issue: TTL must be > 30
  domains digitalocean • • girish  

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  Indeed, missed that. Just making a blog post for 4.1 release which will include it.
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  SOLVED Anyway to move a subscription service to a new server?
  • murgero  

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  We already implemented a mechanism wherein if the userId and the domain name matches, you will get subscribed to any previously subscription. If you have to change the domain, currently the only way is to contact support and give us the new cloudronId. @dustinddotca I guess you changed the domain name? Can you please send the new cloudronId to support@cloudron.io, will be happy to refund and transfer existing subscription.
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  SOLVED [Suggestion] Error removing domain, no popup with error message?
  domains • • murgero  

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  @murgero Thanks for reporting, this was indeed a regression. Fixed now for the next release.
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  SOLVED DKIM and DMARC for built-in outgoing mail
  email • • clouddaz  

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  I can confirm that this is finally fixed now
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  SOLVED Sucuri Site Check High Risk Warning: Nginx under 1.14.1
  • imc67  

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  The version you are referring to is correct. So far we have stayed in-sync with ubuntu security updates, but probably have to revisit this and see if nginx can and should be indeed updated individually.
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  SOLVED NextCloud email account automatically configured
  nextcloud mail • • imc67  

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  @girish Thanks for your response!