Support

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  SOLVED "User does not exist" error when sending email in cycle using the updated Mailing Lists feature
  email • • d19dotca  

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  @d19dotca This is fixed in 4.3 (will be released in the coming days)
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  UNSOLVED Apps memory graph only showing some apps, not all?
  • d19dotca  

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  Are there any errors reported in the browser console?
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  SOLVED OpenProject & PostgreSQL
  openproject • • luckow  

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  The new package with the migration steps included is actually done, however the migration itself is not working as expected. This requires further debugging before releasing.
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  UNSOLVED How to set the timezone for better log reading?
  logs • • d19dotca  

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  @nebulon I would suggest it should be done according to server local time, but either will work. Basically I just want a way to see the logs in a way that makes sense timeline-wise when I need to look for errors that happen at 5 PM Pacific Time for example, want to make sure I'm not going to waste any time by messing up a manual time conversion.
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  SOLVED Cannot install Nodebb theme: npm install nobebb-theme-timuu
  • chxmontoro  

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  @girish Ideally, both auth mechanisms would be available for use. Or one or the other. I really like how it’s done in Gitea, where LDAP is just one authorization methods out of several.
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  SOLVED Security Concern with PHP / Nginx?
  nextcloud security • • murgero  

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  @necrevistonnezr this was the one https://forum.cloudron.io/topic/1971/urgent-security-issue-in-nginx-php-fpm
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  UNSOLVED OpenVPN + DD-WRT Configuration
  • superadhesive  

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  @nebulon User never contacted me unfortunately.
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  SOLVED Is there a way to insert a CA Bundle chain for a domain?
  certificates • • iJoel  

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  @iJoel You can do this by simply concatenating the intermediate and CA cert files into a single cert file. So, in the '.crt' file which you upload to Cloudron, it will have: -----BEGIN CERTIFICATE----- the *.foo.com certificate -----END CERTIFICATE----- -----BEGIN CERTIFICATE----- intermediate cert -----END CERTIFICATE----- -----BEGIN CERTIFICATE----- root cert if any -----END CERTIFICATE----- The ordering of the certs is important above.
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  Restoring default security setting
  firewall • • 988uh  

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  @988uh is there any update on this from your side?
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  migration to new server fails on restoring mail… EACCES: permission denied
  • chymian  

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  Please try again on a fresh Ubuntu install and see if this is reproducible or just some intermediate issue.
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  UNSOLVED Accessing MongoDB using Compass
  digitalocean mongodb compass ssh mongo • • fritz  

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  Currently there is no supported way to connect to the MongoDB addon instance from the outside. Apps can only access it via the local network on the server itself. Can you describe you use-case a bit, so we can see if we should add such support? Thanks.
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  Thanks @nebulon
  • solutionjoy  

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  SOLVED Stuck on 2FA on git.cloudron.io
  • nej  

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  Please send an email to support@cloudron.io with the email address you have registered at git.cloudron.io and I will deactivate the 2fa for that one.
• S

  SOLVED Kimai local.yaml
  kimai • • squareclouds  

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  hi all, i managed to make the changes, i had two mistakes: i had to clear the kimai cache via terminal (it is in the kimai docs) https://www.kimai.org/documentation/configurations.html when trying to clear, so the effects take place, i got an error. apparently you cannot use tabs as indentation, so my local.yaml was not readable anyway after using spaces and clearing successfully the cache, every worked thanks for the help!
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  SOLVED Running into issues restoring an app from old Cloudron instance to new Cloudron instance
  backup • • d19dotca  

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  @d19dotca That is strange, we will do a bit more testing here (I think atleast one thing to help us narrow this down is you use encrypted backups)
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  SOLVED Modify OpenVPN Server Config
  openvpn • • RoboMod  

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  @RoboMod I just published the new version (1.4.0). If you update to that version, you will find /app/data/openvpn.conf. https://cloudron.io/documentation/apps/openvpn/#customizations is the docs.
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  UNSOLVED Disks not showing in "Graphs" under Cloudron 4.2.6
  storage • • necrevistonnezr  

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  Thanks, investigating this. I suspect the node module is unable to parse the output because of something in the output. I will keep you posted here.
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  SOLVED Wordpress Migration Confusion
  • derin  

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  Is there anything which needs solving then or can it be closed? If this is a permissions issue, maybe the package needs to be adjusted?
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  SOLVED Backup files
  backups • • vjvanjungg  

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  @girish Oh okay, thank you! My next question was going to be about deleting the snapshot folder, but it was already answered. I appreciate it!
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  SOLVED ESPOcrm not sending mail, SSL error
  espocrm • • jensbee4  

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  Someone from the EspoCRM Forum discoverd that i need to enable smtp auth. With this i can send mails. Background for not enabling smtp auth: We use Office365 as Mail System. Because we run some Apps in our cloudron i marked the Server as trusted host in the office365 exchange system. With this all the apps can send Mails without entering Mail Server data. Topic is solved for me. For Reference: https://forum.espocrm.com/forum/bug-reports/52380-can-t-send-emails-over-office365