Support

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  SOLVED Unable to Uninstall ReleaseBell
  • thetomester13  

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  @msbt d'oh! That worked, I was able to delete the app successfully after manually (and with sudo) deleting the contents of that directory. @girish that directory contained an empty data directory and that's it. Hope that helps debugging!
• 

  SOLVED Bookstack bypass External Authentication ID
  bookstack • • Enabl.ist  

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  @subven thank you I will give it a try.
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  SOLVED The DNS record for this location already exists. Cloudron does not remove existing DNS records. Manually remove the DNS record and then click on repair.
  domains • • PRajShar  

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  @PRajShar To clarify what this error is trying to say: Let's assume that you have an existing website app (i.e external to Cloudron) on app.domain.com. Now, you go to Cloudron and try to install an app in the domain app.domain.com. Cloudron will detect that the DNS already has an entry for this and fail with the above error. To fix this, go to your DNS provider and remove the app.domain.com entry. Then in Cloudron, click the Repair (wrench icon) and it should work. Alternately, just use another subdomain app2.domain.com or something.
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  SOLVED Frequent mail bounces / "Message delivery failure notice"
  email • • subven  

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  @subven Have you read https://docs.microsoft.com/en-us/office365/securitycompliance/use-the-delist-portal-to-remove-yourself-from-the-office-365-blocked-senders-lis ? You should be able to get your specific IP delisted.
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  SOLVED force update
  • chris  

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  Yes, the post @d19dotca linked will have the explanation.
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  SOLVED What app is using up storage?
  • yusf  

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  Yes it also shows email storage details
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  SOLVED Change username?
  usermanagement • • thetomester13  

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  Thanks @girish, that makes sense. I need to migrate TTRSS and Wallabag which should be pretty trivial I believe. The one I'm worried about is Nextcloud because I have some plugins and settings configured just how I want them.
• T

  SOLVED can't create repo on git.cloudron.io
  • TheNils  

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  @TheNils If you think it's worth getting those apps published, please join our chat at https://chat.cloudron.io if you have any questions
• H

  SOLVED Failed to install app. Not registered (424)
  • hoangweb  

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  @hoangweb the initial installation should work if you have logged into the appstore in your Cloudron dashboard. For the latter issue about the dev group permission, this is because we currently have to limit access to our app package build service to build custom packages. But since you appear to install the regular WordPress app using the --appstore-id I think the build should not be necessary anyways.
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  SOLVED Kanboard getting not responding
  kanboard • • Camille  

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  Apparently, it was related to email notifications.
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  SOLVED Restart an app
  • vjvanjungg  

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  thanks @msbt !
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  SOLVED Is it possible to convert Wordpress Managed site to Unmanaged?
  wordpress • • affinity  

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  @affinity Ah, okay, that makes more sense now. Thanks for clarifying. I had forgotten about the “unmanaged” WordPress app not having the recommended plugins for LDAP auth and SMTP and stuff.
• 

  SOLVED Interested in Using Cloudron as OAuth 2 provider but can't find API Access menu
  • Bortseb  

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  @nebulon I'm not OP but one use-case would be apps that support OAuth but NOT LDAP.
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  SOLVED How do I test restoring / migrating to a new server?
  migration • • d19dotca  

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  I’m having some similar thoughts about restoring / migrating Cloudron as @d19dotca . So it is possible to set up Cloudron on different primary domains (or IPs) but still keep the same subscription. The use-case I’m aiming for is just to serve the code closer to the readers / users. Will the apps on one Cloudron appear on the other Cloudron? @girish
• 

  SOLVED Lychee Title Config
  lychee • • NicklausScheetz  

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  @girish makes sense! Thank you!
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  SOLVED App base domain goes to Cloudron admin page
  ghost • • vjvanjungg  

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  As an update, I found this post solved the issue https://forum.cloudron.io/topic/1819/wordpress-unmanaged-re-directions-unable-to-install/4 I have example.com for the primary domain & my.example.com for Cloudron admin. For the Ghost app, it is ghostexample.com. At first visit, it showed me the Cloudron login page. This was fixed after a while. The www.ghostexample.com going to admin page was fixed by removing CNAME & adding redirect. Thanks for the support!
• F

  SOLVED cloudron-setup has no documentation for "provider" options
  • FalconFour  

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  OK, we got this sorted out
• 

  SOLVED Runing A Scheduled task (cron)
  • affinity  

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  That would work! Thank you for clarifying this for me. Cheers!
• I

  SOLVED Manual coturn install for Nextcloud?
  nextcloud • • iqweb  

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  Ok - here's how I got it working. This was worked out by checking out various posts on the Nextcloud and also an excellent, simple tutorial on my vps host's tutorial site, Hetzner. This is a detailed how-to to enable voice/video/screensharing support in Nextcloud Talk installed in Nextcloud on Cloudron that is available from outside the local network by installing coturn turn/stun server. Prequisites: Nextcloud and Nextcloud Talk installed on Cloudron 'A' record setup on your DNS registrar's admin panel pointing to your cloudron server's public ip address with a name record chosen by you e.g. 'turn' All the below commands should be run as root or with sudo. Install coturn and persistent iptables: apt-get install coturn iptables-persistent Temporarily stop coturn: systemctl stop coturn Open ports for use with coturn (default ports in this example) iptables -I INPUT -p tcp --dport 5349 -j ACCEPT iptables -I INPUT -p udp --dport 5349 -j ACCEPT iptables-save > /etc/iptables/rules.v4 Enable coturn daemon Open the file /etc/default/coturn and remove the # in front of TURNSERVER_ENABLED=1 (i.e. uncomment it) Make a backup of the original turnserver.conf file: mv /etc/turnserver.conf /etc/turnserver.conf.orig Create new /etc/turnserver.conf using nano or vim or whatever editor you choose as below referring to the comments for changes to be made for your installation: #the port that you opened using iptables tls-listening-port=5349 fingerprint lt-cred-mech use-auth-secret # this is created by running the sed command in the detailed instrucions static-auth-secret=replace-this-secret # the domain that you create an A record for realm=aaa.bbb.ccc total-quota=100 stale-nonce=600 # the host domain certs that were created by cloudron on installation cert=/home/yellowtent/boxdata/certs/xxx.yyy.host.cert pkey=/home/yellowtent/boxdata/certs/xxx.yyy.host.key # this will be created using openssl dh-file=/home/yellowtent/boxdata/certs/dhparam.pem cipher-list="ECDHE-RSA-AES256-GCM-SHA512:DHE-RSA-AES256-GCM-SHA512:ECDHE-RSA-AES256-GCM-SHA384:DHE-RSA-AES256-GCM-SHA384:ECDHE-RSA-AES256-SHA384" no-sslv3 no-tlsv1 no-tlsv1_1 no-stdout-log # this can be watched using tail -f for troubleshooting log-file=/var/tmp/turn.log # once everything is confirmed working you can comment out the above line & uncomment the following #log-file=/dev/null no-loopback-peers no-multicast-peers proc-user=turnserver proc-group=turnserver Create DiffieHellman (dhparam.pem) key exchange file for better TLS security. (this can take sometime - be patient) openssl dhparam -out /home/yellowtent/boxdata/certs/dhparam.pem 4096 Start coturn systemctl status coturn In Nextcloud, login as an admin & go to the settings page & scroll down to the Talk settings. Add a new TURN server using the domain name you created an A record that appears in your turnserver.conf file after realm= followed by a colon with the tls-listening-port number that you opened - e.g. aaa.bbb.ccc:5349 and for secret enter the static-auth-secret in your turnserver.conf. Choose UDP and TCP. It should then check that it is working and a checkmark will temporarily appear confirming it works. You can also optionally enter the same server:port combination for adding your own STUN server. You can go ahead & test a voice & or video chat between 2 clients. To troubleshoot you can tail the latest log file while attempting a chat e.g. tail -f /var/tmp/turn_2019-08-23.log
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  SOLVED Ghost updates failed, had to use a 2 week old backup
  ghost • • scooke  

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  I have pushed a fix for Ghost now.