Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

Get help for your Cloudron

2.6k Topics 17.9k Posts
  • Cloudron updates

    Solved
    22
    0 Votes
    22 Posts
    849 Views
    girishG

    I will mark this as solved. Will make a feature thread.

  • External OAuth applications

    Solved
    10
    0 Votes
    10 Posts
    542 Views
    nebulonN

    Since we have added an OpenID connect and thus some OAuth2 compatibility, I will mark this as solved finally.

  • 2 Votes
    3 Posts
    152 Views
    nebulonN

    Well spotted, this has changed indeed. I have fixed it to 24h always https://git.cloudron.io/cloudron/box/-/commit/a2c16e9442d9135b8ba392e9c0b2797307c6155c

  • 0 Votes
    10 Posts
    216 Views
    girishG

    Fix for this was the same as https://forum.cloudron.io/topic/8944/redash-restore-failure

  • Send E-Mail with delays?

    Solved
    13
    0 Votes
    13 Posts
    283 Views
    L

    @girish I tried it just with other Browser, it works. That was an stored browser data issue, sorry and thank you.

    Lukas

  • 4 Votes
    3 Posts
    208 Views
    girishG

    This is fixed in 7.4.1, was a regression.

  • Redash restore failure

    Moved Solved
    6
    0 Votes
    6 Posts
    229 Views
    girishG

    This was a bug in 7.4.0 and is now fixed in 7.4.1.

    We updated node to v18 (from v16). There was a subtle but impact change hidden... In node 16, the requestTimeout was 0. This meant unlimited time. In node 18, the requestTImeout is now 5 mins. This meant that large restores were failing if the upload didn't finish within 5 mins.

  • Cloudron after rescaling a server

    Solved
    4
    0 Votes
    4 Posts
    119 Views
    jdaviescoatesJ

    @romfeo said in Cloudron after rescaling a server:

    app's (Wordpress)

    See
    https://docs.cloudron.io/apps/#memory-limit

    and
    https://docs.cloudron.io/apps/#cpu-shares

    Also adjust the memory limits in https://my.domain.coop/#/services

    And for WordPress specifically see:

    https://docs.cloudron.io/apps/wordpress-developer/#memory-limits

    and
    https://docs.cloudron.io/apps/wordpress-developer/#php-settings

  • mysql not responding (with vaultwarden installed)

    Unsolved
    22
    2 Votes
    22 Posts
    899 Views
    N

    @nebulon I restored the server from a backup, as it must be working at this time.
    I don't have Vaultwarden installed. Only redmine and a couple of other applications.
    I sent the ticket to support.

  • Unable to contact support via Support Ticket

    Solved
    4
    1 Votes
    4 Posts
    110 Views
    archosA

    @girish Great, thank you for the information 👍

  • My account email is wrong

    Unsolved
    7
    0 Votes
    7 Posts
    148 Views
    girishG

    @jasonsq if you can send us a mail at support@cloudron.io, we can help figure what is going on.

  • DNS address could not be found

    Solved
    2
    0 Votes
    2 Posts
    116 Views
    girishG

    @j_vmess your domain works just fine for me here. Maybe it's a browser cache issue? Have you tried another browser or after clearing the browser cache? I removed your domain from the original post, since it was showing the setup screen.

  • Setup with Hetzner DNS not working

    Solved
    9
    0 Votes
    9 Posts
    342 Views
    girishG

    @Fabix thanks. Strange stuff... I will put it in our docs that we only support Robot.

  • Certiticate renewal issue

    Solved
    12
    1 Votes
    12 Posts
    324 Views
    girishG

    @Recliner2042 It needs to write to DNS . You can read more at https://letsencrypt.org/docs/challenge-types/ (dns-01).

  • Nextcloud 26

    Solved
    2
    1 Votes
    2 Posts
    166 Views
    fbartelsF

    Hi @Thedurancode,

    the way apps are designed on Cloudron it is not possible to change any of the actual application code (and therefore you get the file permission errors). Instead you will either need to wait until Nextcloud 26 is generally available (you can check this post to check for the latest release) or you would need to fork the app code and perform the update there. The latter is easy to do if you are familar with Cloudron app development, but not really recommended for beginners (ihmo).

  • Default TLS for E-Mail SMTP Server

    Solved
    5
    1 Votes
    5 Posts
    110 Views
    L

    @girish oh, ok then sorry for this!

  • 1 Votes
    3 Posts
    234 Views
    girishG

    @roofboard said in Chat woot cannot uninstall after breaking the backup system.:

    Mar 30 20:19:30 box:services Backing up postgresql
    Mar 30 20:29:30 box:services pipeRequestToFile: timeout - connect or post-connect idle timeout

    It seems somehow postgresql was not having a happy time. Maybe give it a bit more memory (Services -> PostgreSQL -> increase memory limit). The reboot probably just freed up some memory.

  • Docker Storage Consumption

    Solved
    5
    1 Votes
    5 Posts
    228 Views
    girishG

    Also, in Cloudron 7.3.x, all the addons/services are still using the old base image (3.2.0) but the apps have all been updated now to use the new base image (4.0.0) . In 7.4, all the addon docker images are updated to 4.0.0. You will see some space savings after the update.

  • Add a second network interface for LAN access

    Solved
    3
    1 Votes
    3 Posts
    127 Views
    jfrereJ

    @girish ok got it. Thank you.

  • 2 Votes
    3 Posts
    79 Views
    luckowL

    @whitespace ask @BrutalBirdie about his magic with Zabbix. Perhaps this is an option for your use case.