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3.2k Topics 22.5k Posts
  • SMTP Mail Error

    email
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    girishG
    @Grienauer I think Services -> Mail -> Restart. This updates the mail server certs. Can you check if it works after that?
  • Potential Issue - "exe" and/or netns-create stuck?

    Solved
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    doodlemania2D
    @robi yeah, I tried to cat / tail it, was unicode garbage. me thinks corrupted
  • First Steps App installation fail

    install
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    nebulonN
    @interface as long as your Cloudron dashboard is reachable you can perform all this from the UI. If your IP has changed by now for the dashboard as well, then initially set your current IP manually for your my.example.com dashboard domain to reach that again.
  • Disk is (suddenly) full on 1TB drive, can't access cloudron

    Solved nginx disk space dashboard
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    robiR
    @shan 7.3.3 I believe.
  • SMTP failure 550 - not able to send mails from Mail App

    Solved mail
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    subvenS
    @squareclouds I can asure you that your deliverability rate will not improve if you send through a selfhosted SMTP relay. Also sending from your Cloudrons SMTP won't be better (in most cases) other then your providers mail server. Ugly truth is that email besides the "big brands" is kinda broken. I pay 11$ ransom to mailjet every month to get my ~2500 mails/month out
  • Well Known Location settings for PeerTube and PixelFed?

    Solved well-known peertube pixelfed
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    girishG
    @jaschaezra We used to have that link in the docs but for some reason it got removed from mastodon upstream, which resulted in a broken link in our docs Note the link I posted is actually in some fork and not upstream!
  • Cloudron instances keep crashing because of NFS backup mount is not availlable

    Solved backups
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    girishG
    @opensourced you can update to 7.3.2 which has the fix for this. Settings -> Check For Updates. It will say Unstable but it should be stable (there are a few bugs outstanding but nothing major).
  • Cloudron is offline. Reconnecting...

    Solved mysql offline
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    nebulonN
    @harrowsmith can you run docker network inspect cloudron to see if the network it tries to bind on is actually created?
  • App store web page shows old version

    Moved Solved
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    nebulonN
    So all the pages are now dynamically fetching app info and are thus always current.
  • How to verify backups?

    Solved backups
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    girishG
    @thoresson yes, exactly.
  • Confused about a failed backup being listed in backups

    Solved backups
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    jdaviescoatesJ
    @nebulon said in Confused about a failed backup being listed in backups: @jdaviescoates if you hover over the 5 hours ago you should see the exact time to validate this. It shows 05:54:18 so I guess your theory was correct given the logs I pasted above about the failed backup show 04:00:01 - thanks!
  • Backing up multiple Cloudrons to the same backup destination?

    Solved backup backups backup-storage
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    girishG
    @jdaviescoates said in Backing up multiple Cloudrons to the same backup destination?: And just to be double clear, having different prefixs results in different paths, right? yes!
  • Mailbox Quota Size GUI bug

    Solved mailbox quota
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    girishG
    This is fixed now, thanks for reporting.
  • Docker and Postgres refuse to start

    Solved docker postgresql
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    timconsidineT
    @girish many thanks !
  • I am locked out of my main account. Possibly maliciously!!!

    Solved admin dashboard
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    833 Views
    P
    @scooke thankfully not. he did trash some websites, maybe not realizing how easy it is to restore a backup, but he wasn't ambitious enough to try and jack my server
  • can't send mails to gmail

    gmail email relay
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    girishG
    @RazielKanos said in can't send mails to gmail: The IP you're using to send mail is not authorized to send email directly to our servers. Please use the SMTP relay at your service provider instead. Learn more at https://support.google.com/mail/?p=NotAuthorizedError f13-20020a05600c4e8d00b003c6f97b761esi8416758wmq.104 - gsmtp Oh, I missed this. See https://support.google.com/mail/answer/10336?hl=en . Basically, google does not like your IP. Maybe they have blocked the whole IP range of your VPS provider . You have to use a relay - https://docs.cloudron.io/email/#relay-outbound-mails
  • inaccessible of mastodon server hosted on cloudron

    Solved
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    girishG
    @blacksunmastodon Delete the config files under /home/yellowtent/platformdata/nginx/applications and systemctl restart nginx. Does that bring up nginx?
  • error occurred during the uninstall operation

    Moved Solved uninstall
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    AizatA
    @girish I can confirm. I had "Error : Task Error - Task 4237 stopped" and I did what you said, and it restore from backup normally. All my updates were stuck with the same error. Coincidentally, Contabo was having maintenance before, and every time they did a repair Cloudron acted a bit weird. I suspect it might have to do with the server hosting...
  • 0 Votes
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    nebulonN
    Hi there, I just double checked our support spam folder there and I can't find any related mails. Do you get bounces when sending mails? For your initial issue, you can also send a mail to sales@cloudron.io directly with your two email addresses used for those subscriptions, I should then be able to refund accordingly. Please also let us know if and which subscription you want to keep.
  • Can't update/ restore apps - get stuck on "Cleaning up old install"

    Solved restore
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    girishG
    @jdaviescoates The first one is from redis, it can be ignored. The second is the healtheck bot. It appears when the app is not up yet. That can be ignored as well. The final one is because the apache config has ServerName unset. Which app is this? Setting the ServerName to some dummy name makes it go away.