Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

Get help for your Cloudron

3.3k Topics 23.8k Posts
  • Is there a mail difference between the free and paid version?

    Solved mail
    4
    1 Votes
    4 Posts
    921 Views
    J
    @girish That's very nice! I already have the paid version, so no problem for me, was just wondering
  • Disk Usage Stuck

    Solved disk-usage
    10
    1 Votes
    10 Posts
    2k Views
    girishG
    @Recliner2042 ah fair, that's a bug then. Can you contact us at support@cloudron.io , so we can debug this further?
  • Failed to mount (inactive): mount.nfs: Protocol not supported

    nfs backups
    6
    1
    1 Votes
    6 Posts
    2k Views
    girishG
    @DualOSWinWiz yes, correct. This looks like some kernel related issue or some missing ubuntu package. Can you try to make the NFS mounting work with just the CLI . This will remove Cloudron out of the equation. I think it is possible some missing package or miscompiled kernel.
  • SpamAssassin Rule for some Catch-all users in my domain

    Solved mail spamassassin
    14
    1
    3 Votes
    14 Posts
    4k Views
    dsp76D
    Thanks - that sounds interesting. Didn't know that - but this is a reason to rethink my approach.
  • Unbound service not starting after having Cloudron installed for years

    Solved
    6
    1 Votes
    6 Posts
    667 Views
    X
    I found the final solution in an old post: https://forum.cloudron.io/topic/9053/app-stuck-in-restarting-after-upgrade-7-4-1/2 This seems to have fixed everything. Thank you for the help everyone! # rm /home/yellowtent/platformdata/sftp/ssh/ssh_host_rsa_key # rm /home/yellowtent/platformdata/sftp/ssh/ssh_host_rsa_key.pub # systemctl restart box
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    12 Views
    No one has replied
  • [FAILED] Failed to start Unbound DNS Resolver.

    Solved unbound dns
    4
    0 Votes
    4 Posts
    2k Views
    nottheendN
    @nebulon really love you guys for never failing to provide a helpful response, you even have this "rare case" covered in the docs
  • Dynamic DNS and Mail Server Location

    Solved mail dynamic-dns
    4
    1 Votes
    4 Posts
    1k Views
    G
    @girish said in Dynamic DNS and Mail Server Location: @gerard that's quite brave to run a mail server with dynamic IP @girish Yeah it's silly and unreliable But not meant for any serious usage. Thank you for fixing it.
  • Backups

    backups retention
    7
    1 Votes
    7 Posts
    2k Views
    jdaviescoatesJ
    @rollermy said in Backups: I'd like to limit app backups to 3 total for the apps i choose. Maybe create a feature request post about it?
  • Mail server: IP address verification?

    Solved email mail server
    5
    1 Votes
    5 Posts
    1k Views
    girishG
    @CRBear said in Mail server: IP address verification?: Am I correct in understanding that the email server checks from which IP address a connection is established to send an email and by default, it verifies against the Spamhaus blacklist? The mail server does not make any check for outbound email. The various checks you see in the Email Status tab are purely diagnostic. The idea is if one or more checks are failing there, most likely the email won't be delivered. The Spamhaus is checked for inbound emails though. The DNSBL zone against which it checks is configurable at https://docs.cloudron.io/email/#dnsbl
  • 16 GB of box folders in /tmp

    Solved updates
    5
    2 Votes
    5 Posts
    1k Views
    girishG
    In the meantime, I have pushed a fix to cleanup old artifacts for the next release.
  • 1 Votes
    7 Posts
    1k Views
    scookeS
    @girish Ooh, that sounds handy! I almost wish for another broken nginx config just to try it!
  • SSHFS ... a miracle for me

    Solved
    5
    1
    0 Votes
    5 Posts
    1k Views
    girishG
    @MaverickHolloway are you the same as @mave ?
  • Email has not been working for about a week

    Solved email
    8
    1 Votes
    8 Posts
    2k Views
    S
    Interesting. I contacted the provider and told about the problem. They wanted screenshots. After another test all works fine again. Thanks for your help!
  • Could not update package repositories

    Solved
    2
    0 Votes
    2 Posts
    405 Views
    nebulonN
    Seems like there is something wrong with that installation medium maybe? Have you seen and tried https://askubuntu.com/questions/1500639/update-error-e-the-repository-cdrom-ubuntu-22-04-1-lts-jammy-jellyfish already?
  • Different external email domain

    Solved email
    14
    1 Votes
    14 Posts
    3k Views
    nebulonN
    That probably works for those apps yes, still a proper relay is recommended.
  • Disk usage

    Solved disk usage
    11
    0 Votes
    11 Posts
    3k Views
    nebulonN
    If you make sure that newer backups are off-server so not anymore in /var/backups, you can safely delete all files from that folder.
  • Cloudron stuck on 7.5.2 on Ubuntu 20.04

    Solved
    3
    3
    0 Votes
    3 Posts
    594 Views
    dev-cbD
    Thank you! That seemed to be the issue. Now v7.6.1 is not pre-release flagged anymore.
  • 1 Votes
    7 Posts
    2k Views
    girishG
    I put storj separately at https://forum.cloudron.io/topic/11670/add-storj-as-backup-option
  • How to uplaod the downloaded tar.gz backup file

    Solved backup restore
    6
    1 Votes
    6 Posts
    1k Views
    nebulonN
    If you mean the webterminal, then this is into the filesystem of the app, not the host system. Cloudron does not have a webterminal into the host system, as it is not advised to tinker with this. However in this case you should use scp (essentially file transfer via ssh) to put the tarball into the /tmp of the server.