Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

Get help for your Cloudron

3.4k Topics 24.5k Posts
  • Adding appLink fails

    Solved applink
    4
    0 Votes
    4 Posts
    1k Views
    3699n3
    @nebulon In which release will this fix be included
  • no space available on primary mount because of a volume

    Solved disk usage
    10
    1
    1 Votes
    10 Posts
    3k Views
    N
    @nebulon Thanks guys.
  • disk confused

    Solved disk usage
    12
    1
    0 Votes
    12 Posts
    3k Views
    nebulonN
    so this should be fixed with the next release now, where we replaced https://www.npmjs.com/package/@sindresorhus/df with our own implementation which calls the df command in a more locale safe way.
  • Disk space usage seems incorrect on external disk

    Solved graphs
    27
    1
    0 Votes
    27 Posts
    6k Views
    nebulonN
    @d19dotca ext4 is the filesystem type in this case from your root / partition and ext4 has a feature of reserved blocks for the root user. Other disks may or may not be ext4 like for volumes or backup.
  • Increase length of app passwords

    Solved app passwords security
    5
    0 Votes
    5 Posts
    1k Views
    humptydumptyH
    @girish It sure did. I thought it was a simple matter of brute forcing 16 characters. I’m glad that’s not the case. Thanks for the clarification!
  • smtp issues

    Solved smtp email
    9
    0 Votes
    9 Posts
    3k Views
    R
    @girish with help from vps and hosting it is been solved. thank you for replying here
  • SMTP External Relay w/ ProtonMail Bridge

    mail
    12
    0 Votes
    12 Posts
    5k Views
    timconsidineT
    @YoMaCloud thank you for the correction / update, useful to know.
  • Postgress Restart loop after upgrade

    Solved postgresql bootloop upgrade
    2
    1 Votes
    2 Posts
    807 Views
    nebulonN
    Not sure why that slipped through. Is this sorted by now? We had a case where slow I/O caused the issue resulting in a timeout. Could this have been the case? https://forum.cloudron.io/topic/4780/postgresql-database-won-t-start/8
  • Incorrect error when removing an obsolete alias for a service

    Solved dns alias
    6
    1 Votes
    6 Posts
    2k Views
    R
    @girish said in Incorrect error when removing an obsolete alias for a service: Did you happen to set this up manually? Hmm, I don't actually know. It's not impossible I guess... Good to know though, I'll work on cleaning DNS up
  • 0 Votes
    9 Posts
    4k Views
    girishG
    @Jonaz said in You are seeing this page because the DNS record of x.x.x.x is set to this server's IP but Cloudron has no app configured for this domain.: I updated DNS, and my.cloudron works but not cloudron. which is fine with me. Thanx As @subven said, wildcard DNS entry does not include the bare domain. So, you have to put cloudron separately in DNS and not just *.cloudron
  • How to cancel an update?

    Solved update
    5
    1
    2 Votes
    5 Posts
    1k Views
    vladimir.dV
    @jdaviescoates said in How to cancel an update?: @vladimir-d said in How to cancel an update?: FTR, "Retry update task" and then "Restart App" have sorted the issue. And then revert to previous backup? @jdaviescoates It would be yes if there was a recent backup copy.
  • App Proxy with TLS not working

    Solved app proxy
    4
    0 Votes
    4 Posts
    1k Views
    girishG
    @dominikjannis Do you think you can send me the IP address to support@cloudron.io ? I can test it out from my test instance.
  • How to fix email certificate issue in 5.6

    Solved mail certificates
    5
    0 Votes
    5 Posts
    2k Views
    M
    This has helped me in version Cloudron v7.3.2
  • Mastodon dns problem

    1
    0 Votes
    1 Posts
    213 Views
    No one has replied
  • Minecraft Bedrock update 19.40.2

    Solved
    3
    0 Votes
    3 Posts
    934 Views
    J
    @nebulon awesome! Thank you so much!
  • Synapse and Peer Tube Not Responding

    Solved
    7
    0 Votes
    7 Posts
    2k Views
    girishG
    OK, this got sorted out on support. Basically, the configs got lost somehow. Putting back the vanilla configs from the package brings them back.
  • out of space - normal process not working.

    Solved certificates disk space
    13
    0 Votes
    13 Posts
    2k Views
    R
    @subven wordwrap!!! the problem was staring me in the face! But I could not see it because i did not scroll to the right... Thanks for the help!!!! I took a cert and key file from another server, and renamed the default cert to be whatever the error wanted. first thedomain.com.cert, then thedomain.com.key. and so-forth until it loaded. It is working now! .
  • running command inside container

    Solved exec
    7
    0 Votes
    7 Posts
    2k Views
    girishG
    @perler Have you seen https://docs.cloudron.io/apps/#cron already? This will run the job in the context of a container. I am happy to add other "meta" patterns, if none of those fit your use case
  • 1 Votes
    21 Posts
    5k Views
    subvenS
    @CBCUN any decent hoster can upload with a speed of 10MB/s so for a 600GB backup it should take 16-18 hours. My Cloudron backup is ~80GB TGZ and it takes 35-45 minutes to backup from a Netcup RS to a Hetzner storage box. Either your source/target system is slow as hell or something else is bottlenecking. What method do you use? I found TGZ to be way faster because of the many many small files. If you have larger files, maybe RSYNC is the way to go. A good solution would be a (maybe self hosted) S3 Storage together with RSYNC. I use Minio for one of my backup instances and the backup from Cloudron is blazing fast as most of the work is done by the target machine.
  • Change default background dashboard

    Solved dashboard
    7
    0 Votes
    7 Posts
    2k Views
    girishG
    @Linda-Mendez Not easily. I guess you can hack on the dashboard code to come up with something but this will get overwritten during updates.