Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

3.7k Topics 26.3k Posts

Get help for your Cloudron

  • How to automate migrating/importing apps from Cloudron to Cloudron via API

    Solved import
    12
    4 Votes
    12 Posts
    6k Views
    robiR
    @girish Is this use case covered in Cloudron 9?
  • unable to send email to a Gmail address

    Solved mail gmail
    14
    1 Votes
    14 Posts
    4k Views
    robiR
    @nostrdev So glad you listened when we chatted about that too! Welcome.
  • Unable to load dashboard

    Solved
    7
    3
    1 Votes
    7 Posts
    2k Views
    nebulonN
    Maybe your system/network from where you were trying to access your server had some long DNS cache pointing to the wrong IP. Glad it worked out in the end though.
  • File ownership after migration

    Solved
    3
    1 Votes
    3 Posts
    1k Views
    DidierMalenfantD
    Sweet, thanks. I added it to my start script.
  • Docker volumes are filling up disk

    Solved docker volumes
    23
    1 Votes
    23 Posts
    7k Views
    archosA
    @robi I only added the recommended commands: 0 13,23 * * * rm -rf /app/data/public/wp-content/cache/* > /dev/null 2>&1 0 13,23 * * * rm -rf /tmp/magick-* /tmp/imagick* > /dev/null 2>&1
  • SFTP to LAMP

    Solved sftp
    7
    1 Votes
    7 Posts
    2k Views
    girishG
    Fixed in https://git.cloudron.io/platform/box/-/commit/e390a56f055a3e71ed324485d7a9ce7e441e1e66
  • 1 Votes
    29 Posts
    8k Views
    robiR
    @girish It's a LAMP app with apache configured to point to another directory.
  • outgoing mail issue and unbound?

    Solved mail
    5
    1 Votes
    5 Posts
    2k Views
    K
    Thank you all! the issue was the unbound service not working and also my email delivery issue too.
  • PRT4 Record keeps failing

    Solved domains dns ptr
    11
    1 Votes
    11 Posts
    3k Views
    S
    @james I could not get it working at all, so I switched to use Sendgrid instead since we have an account and that is working fine. The issue is that I am using Cloudron as a VM inside of Truenas Community 25.04.1 and it is Truenas causing the issue and I would have to make some major changes and I don't want to affect the File Server side by doing this.
  • Cant do anything

    Solved unresponsive
    5
    2 Votes
    5 Posts
    2k Views
    J
    Can you SSH and run cloudron-support --troubleshoot on the server? This should give us an idea of DNS issues etc.
  • ipv6 not working

    Solved ipv6 networking
    3
    1
    1 Votes
    3 Posts
    1k Views
    nebulonN
    Looks like your server has a wrong ipv6 outbound setup. Cloudron does not configure the network interfaces of the server, so this maybe a misconfiguration from your server provider. This happens with some VPS providers sadly still. First step would be to figure out why a plain curl to a ipv6 cannot connect. Your server provider should be able to help you out there. If this can't get to work, you may disable ipv6 in the Cloudron dashboard and also remove the AAAA record again.
  • Not receiving emails

    Solved email
    4
    1 Votes
    4 Posts
    1k Views
    J
    @vjvanjungg not 100% sure but we got a similar report on Support and I replied there. The mail server is not responding after the initial SMTP EHLO. Can you check the raw mail server logs - https://docs.cloudron.io/email/#event-log ?
  • How to connect Cloudron apps to an existing MS-SQL database?

    Solved mysql database
    3
    1 Votes
    3 Posts
    916 Views
    jamesJ
    Closing this topic due to inactivity
  • Porkbun automated DNS change

    Solved domains porkbun
    4
    1 Votes
    4 Posts
    4k Views
    E
    Yeah, I don't have the original, because I repaired this manually already, but that is basically it - the CNAME was a standard of Porkbun pointing to their server. Well, it's solved quickly, albeit manually.
  • Why does the backup process block administrative actions?

    Solved backups
    7
    4 Votes
    7 Posts
    2k Views
    girishG
    This was implemented just last week here - https://git.cloudron.io/platform/box/-/commit/0fa281083e4dbf250b400a1e2f1dcc4ec70ae372
  • Own SSL Certificate is not Valid

    Solved certificates
    9
    0 Votes
    9 Posts
    3k Views
    potemkin_aiP
    Apologies and correction. Cloudron's functionality works just as intended. The problem is in docs in major sites and hence chatGPT as well (which I used to troubleshoot that). All of the docs, except for NameCheap (thanks, guys!) says that the correct way to combine crt files - is just do cat .. > final.crt which lead to one problem: -----END CERTIFICATE----------BEGIN CERTIFICATE----- On the line 37, which, absolutely reasonably, brakes any SSL parser. Correct way to join CRT files is: cat STAR.*.crt > ssl-complete-bundle.crt && echo >> ssl-complete-bundle.crt && cat STAR.*.ca-bundle >> ssl-complete-bundle.crt And you can check if it is valid than with openssl x509 -noout -in ssl-complete-bundle.crt -checkhost test.`basename STAR.*.crt | sed -E 's/^STAR\.([^.]+(\.[^.]+)?)\.crt$/\1/'` Guess, it might make sense to document it.
  • DNS Issues with GoDaddy and Cloudflare hosted at home

    Solved
    7
    1 Votes
    7 Posts
    4k Views
    jamesJ
    Closed due to inactivity
  • Error configuring backup Cloudflare R2 Object Storage

    Solved backup cloudflare r2
    9
    0 Votes
    9 Posts
    3k Views
    jamesJ
    Closed due to inactivity
  • Not all volumes showing in Cloudron's System Info Page

    Solved volumes disk-usage
    4
    2
    1 Votes
    4 Posts
    1k Views
    jamesJ
    Did anything change @hakunamatata Also, Cloudron 9 might resolve this.
  • Repair / Backup error

    Solved backup disk usage
    10
    2
    0 Votes
    10 Posts
    2k Views
    jamesJ
    Closed due to inactivity