@d19dotca Just wanted to leave a note that there are some discrepancies in code. I will get it sorted out and give a concrete reply - https://git.cloudron.io/cloudron/box/-/issues/692

@thibaud Are you able to generate credentials for me to test your minio instance? Maybe just create a test bucket for us. Just send them to support@cloudron.io.

I just tried to setup backups to a minio installed on Cloudron and that works fine.

If you have a floating IP (in DigitalOcean lingo), elastic IP (AWS) or equivalent, you can make Cloudron use the floating IP (Network -> Interface -> Enter the floating IP). Then you can restore Cloudron to another server, and then when restoring is done, you can switch the floating IP to this new server.

The permission error can be ignored.

@YurkshireLad you should rectify your PTR your email will have a better change of being receive.

Hi there,

SSH login is usually handled by the the server provider. Cloudron does not have a UI to manage SSH login methods. If you are locked out of your server, usually your VPS provider has a way to reboot the server with a SSH key setup or a reset root password.
Otherwise if for some reason this does not help in your situation you can try to enable Cloudron remote support in the support view of your Cloudron dashboard and then send a mail to support@cloudron.io with your domain details. This may allow us to reset your SSH login details.

best,
Johannes

Usually, "Killed" means it ran out of memory when importing. Can you try to restore again and see "dmesg -w" output in parallel to see if that is indeed the case?

You can bump the memory limit for the restore logic as indicate here - https://cloudron.io/documentation/troubleshooting/#backups

Quick update: I just manually ran another system-wide backup and it was successful, so it seems it may have just been a one-off and probably won't happen again anytime soon, was likely just coincidental I was making a bunch of changes to it yesterday considering other system backups proceeded without issue since the time I made those changes. But I'd love to get a second-set of eyes for insight into if this is something I should fix to prevent it in the future or just a one-off type of thing that can safely be ignored.

@ei8fdb subdomain.domain.com doesn't get an a record unless you put a site there, because Cloudron doesn't have any apps parked there.

I'm not sure about how the loop back pinning support plays into this, but I'd run through the checklist again to make sure nothing was missed.

1) Verify that you can ping both your static public IP, and the private LAN IP of your Cloudron server. Just to make sure you have connectivity to both.
This is just a sanity check to make sure there isn't some bigger problem.

2) Correct IP in Gandi Dashboard
Just double deck that this is your static IP.

3) DNS propagation (ping from desktop or whatever and make sure the DNS resolves to the correct IP)
Double check that Gandi has passed your DNS/IP settings to other name servers.

4) Turn off port forwarding and go to my.subdomain.domain.com
Expected result, your router login.

This verifies the path between:
[You]-------> [DNS Name Resolution] ------> [IP Address] -----> [Path back home to your server]
If that is good, we go deeper.

5) Turn on port forwarding and try that again.
Expected result: Cloudron login screen.*

6) Try to load on both IE and your phone on 4g and report results.
Just to make sure the setup is correct, but the problem still exists.

Run through those steps, even if you've done them before, just to be thorough. Let us know what happens.

(I'm in meetings all day, I only skimmed, I hope this helps)

@girish They are unusual I would say, yes. It's a file that is being updated on a daily basis so it has a file history of 30 different versions in NextCloud. They are .db.crypt12 files, which is a database backup of WhatsApp about 120MB in size.

I think this could be a very interesting feature, eg. to isolate personal apps from other domains and apps...

Also, this feature allow to do a good workload plan setting up different VPS.

Many thank's a lot!

Merci beaucoup!

For others looking for examples, there's a bunch of custom app templates I made that should help getting started:

@msbt unfortunately, no. But new apps will get latest config.

Can you check with docker ps -a if that container is in fact there and then restart it with docker restart <containerid>?

@jdaviescoates said in How install wordpress with www?:

Quite possible I just didn't wait long enough too I guess...

I think that was it. I actually first tried just adding www redirect again to my WordPress at https://uniteddiversity.coop and waited a bit before trying it and it works fine. Sorry, should've been more patient in the first place!

We will fix the pricing page, I agree it's a bit misleading.

@valkalon Cloudron support is still the best 😉

I think there's a genuine case in the future where if we introduce per-app admins, then app admin can access terminal of one app to see traffic (and sniff ldap/db creds) of another app. I think it's an excellent suggestion to remove it!

@girish Ah interesting, yes that definitely seems like an OVH-specific issue then. At least they're heading in the right direction I guess towards the end of this year. 🙂 Thanks for shedding some light on that one for me.

@necrevistonnezr They are pretty much the same feature. Cloudron's works at the platform level for all apps including nextcloud itself whereas nextcloud's will work only for nextcloud.

@necrevistonnezr indeed, previous versions of Cloudron would allocate more memory for redis based on the app's memory limit. This limit was not settable by the user. In 5.2, we have made the redis limits visible and configurable by the user. Our 5.2 migration script should ideally could have been smarter and allocated more memory to redis.

The issue here was that docker was stuck and not responding to API calls anymore. The issue is known and it happens at random times (no idea what the root cause is).

The fix is to simply systemctl restart docker and if that command gets stuck to just reboot the server.

@Felix Did you manage to install it?

correct in your case this should not be any issue as this is mounted like a regular ext4 which supports hardlinks just fine.

@Mallewax I think this depends on the webmail app, more than on the platform itself. Not totally sure though, I am not particularly familiar with the inner workings of the email protocols

Yeah, had to do a fresh install. It all worked out in the end.

@ruihildt Thanks for reporting. This is fixed in the coming release - https://git.cloudron.io/cloudron/box/-/blob/master/CHANGES#L1930