@girish perhaps include printing memory usage as part of the stats in the logs

@nebulon said in App snapshot created but backup progress still pending:

The tooltip should be shown in the progressbar in the apps grid. By now the progress status in the app configure view is directly displayed. I guess the UI has changed a bit since this topic was created few years ago.

Aha it's shown in the apps grid, not the app page itself.

f809cbef-c66c-45d7-9054-0369eb0ea542-image.png

OK, thats still helpful. Thanks @nebulon.

Not sure what a good solution to this is, but one reason why we have a memory limit, is that such processes are tamed to a certain extent and don't start accumulating memory caches until they take resources away from other apps.

If you refer to the Wordpress Developer app package, then not too many changes have gone into the package to narrow the issue down https://git.cloudron.io/cloudron/wordpress-developer-app/-/commits/master?ref_type=heads

Btw you can put an app in recovery mode from the Debug tab in the app configuration view to have the container started to access the database.

@girish worked on the 20.x instance

Thanks for reporting. That is fixed with 7.5.1

@girish said in Database Access & Backups?:

@sarah-white Good, was just checking since your comment got flagged as spam by the forum.

Sounds much like replies produced by asking ChatGPT to me!

This might be worth reporting upstream for a start.

Apps on cloudron are not rebooted but restarted, there is no way an app itself restarts itself unless the main container process gets killed (which is probably possible).

Cloudron has APIs for this though https://docs.cloudron.io/api.html#tag/Apps/paths/~1apps~1{appid}~1restart/post

Most of the time the scheduled backups now succeed, but not always.
I'll keep an eye on the backups and make manual backups if the scheduled failed.

Let's see if the changes of scaleway improve the situation.

Thanks again for the suggestions and help.

Part of the issue was that redis was getting stuck. Restarting box code fixed it - systemctl restart box. Another part of the issue is https://forum.cloudron.io/topic/9795/3-2-0-update-not-showing-up/9 . I am pushing a fix.

Understood. I am in UK but use Hetzner in DE, and don't have any performance issues.

This had to do with french translation being buggy in 7.5.0

Thanks for the explanation. That did help me. I did a small mistake: I checked the filters and I have not seen that I can scrolldown in the list... so I just saw the app.* ones but not all the others. This is fine then!

@philkunz true... too late to change the name now 🙂

@cooljack Can you give more information about your VM? Is this a public cloud provider or something else?

If you can give us access to vm, we can look it this as well. Have to say never seen initialization of MySQL fail...

Compass guide is here - https://docs.cloudron.io/guides/connect-mongodb/#mongodb-compass

Johannes from cloudron support just fixed my cloudron! 🥳

image.png

@girish said in Waiting on other task to finish, cannot cancel task on app:

@d19dotca Currently, you have to go the Backups view and cancel the backup task. Then, you can cancel the app task.

I guess a scheduled task must be cancelable. I will track this internally (https://git.cloudron.io/cloudron/box/-/issues/831)

Yes please, as I'd never want to really cancel the system level backup just to be able to cancel the individual app level backup, as that'd mean losing a lot of time on the system level backup (currently takes about 1.25 hours to complete). If the task on an app can't be cancelled, I'd argue it shouldn't even exist as an option in the first place.

An app task should be cancelable at any time really, especially if it's waiting on a longer alternate task to complete first. 🙂

@warg said in The turn service ran out of memory:

Could this be related to malicious clients, e. g. erros created by bots that try turn-specific exploits?

It does seem to be like that.

Is anyone else seeing such messages in the turn service logs?

There were a few bugs with the token display when we moved the dashboard over to OpenID. This is fixed now with https://git.cloudron.io/cloudron/box/-/commit/e9f3f135640f8ee60041a8797b32b62e032201af