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3.4k Topics 24.1k Posts
  • BackUps have been failing since Cloudron was updated to 7.7.1

    Solved
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    girishG
    @marylou Lots of unpack here. Are you able to contact us at support@cloudron.io and we can try to see what's going on in the server.
  • Can uninstall or install apps. Can't upload files

    Solved cloudflare troubleshooting
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    V
    I didn't uncover the cause, but I believe it was related to the VM running out of disk space. I wound up reinstalling. I let a large upload job run unattended and wound up completely filling the drive on the VM running Cloudron. I then cleared about 100 GB, rebooted for good measure, resized the partition using parted, expanded the filesystem, rebooted again, and let it run normally for a few days. That's when I noticed I couldn't install any new apps. I suspect that either the partition / filesystem resize or the disk being full broke something internally. In hindsight I wish I had taken the time to dig into the logs a little more and see what was happening. But this is likely a direct result of my unusual environment fault.
  • I want to disable my subscription

    Solved subscription appstore
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    girishG
    @gog122 you can login at https://console.cloudron.io/#/login and cancel it there.
  • Import 5gb sql file into MYSQL database

    Solved mysql import traccar
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    girishG
    This was sorted out in support.
  • Install Cloudron, it failed due Collectd not in repo....

    Solved install
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    rmdesR
    @nebulon I hit many road blocks indeed, but managed to move quite well forward now i'm at the part of the npm rebuild and I can't do the db-migrate because I don't see any npm install being done that provides db-migrate within nodes_modules/.bin folder I have documented the changes I had to do in the different install files to get it working, i can share this to the support email if you're interested
  • General backup error from one custom app

    Solved backups
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    J
    @nebulon I don't really know the S3 system they used
  • Did the API urls change? Suddenly get 400 bad request errors

    Solved api
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    necrevistonnezrN
    Thanks for the hint - trying that I got a more meaningful error notice. It was one of the ipdeny urls (IPv6 list for North Korea) that resulted in an empty HTML file, throwing off the ipfile format.
  • 1 Votes
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    girishG
    @im-fabian does using the psql command directly work? That will help us debug if this is mistake in postgres credentials or some pgadmin issue.
  • cloudron ip address does not work when I try to search it up on the web

    Solved installation
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    girishG
    @Vortexapps this seems to be VM/deployment related. You have to tell us more about your setup / network for us to help further. nginx is running as you see in the troubleshooting output, so you have to check why it's not reachable by ip on port 443.
  • App Link Bug

    Solved applink
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    girishG
    @Dave-Swift 7.7.2 is in the CI. So, in a day or two.
  • Restore custom app from backup on new server

    Solved import
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    girishG
    @ekevu123 good idea!
  • BoxError: ER_BAD_FIELD_ERROR: Unknown column 'language' in 'field list'

    Solved
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    rmdesR
    @girish Yup I posted it here, really for search results in case other people come up with the same issue ! it can be marked as solved !
  • IPv6-only install on server (Hetzner)

    Solved installation ipv6
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    girishG
    I remember now. We have this issue with the DNS server (unbound) we use which doesn't work properly with just IPv6 with our configuration. We are working on getting away from unbound altogether because of various other issues, so will get to do this after that.
  • TLS Cert Issue

    Solved
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    S
    I apologize, I've been really busy. Ended up just being a combination of me setting conflicting DNS records and issues with Let's Encrypt ACME verification. I fixed both and everything is working properly now.
  • Nextcloud and volumes: Backup

    Solved aws cloudron nextcloud backup volume
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    nottheendN
    Great! Thank you so much for the detailed and helpful answer
  • Updates not found on the instance ?

    Solved updates
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    J
    I can confirm.Thank you!
  • Error while recovering backup

    Solved backup restore
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    girishG
    @andreasdueren yes, usually that means the passphrase is wrong.
  • 1 Votes
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    girishG
    @Dont-Worry the apps run as containers and each container has it's own file system (completely different from the host filesysted). It is a sort of sandboxing for security. What this setup means is that, even if your disc is attached to the machine, the app containers won't see it! It will be available on the host ubuntu itself but not to the apps. Cloudron Volumes is a mechanism to expose these discs on host to the apps. Hope that clarifies! But if I could use it as a classic disc, I should mount it as a Cloudron volume If I understood correctly. Right, and there is no way around not creating a volume.
  • Security update of the machine's Ubuntu

    Solved ubuntu security
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    girishG
    You can also check apt list --upgradable | grep security if those are actually security updates.
  • Firewall IP blocking: IPv6 not possible

    Solved firewall
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    micmcM
    @girish said in Firewall IP blocking: IPv6 not possible: I guess this post was before we had IPv6 support. IPv6 is supported in the firewall by now. Indeed