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3.3k Topics 23.7k Posts
  • Cloudron Free Plan?

    Solved appstore subscription pricing
    7
    1 Votes
    7 Posts
    2k Views
    murgeroM
    @humptydumpty I think it was a bug or something as I uninstalled the app and tried to reinstall it and it failed. For reference I have the Vaultwarden and Gitea installed. The 3rd app was Firefly.
  • Bunny DNS - accessKey must be a non-empty string

    Solved domains bunny
    3
    1 Votes
    3 Posts
    739 Views
    L
    Thanks for this.
  • unable to access application portal

    Solved
    5
    1 Votes
    5 Posts
    957 Views
    M
    This is exactly what is happening to me, as well! ![image: 1708451807334-cloudron-login-error.jpg]
  • Backup before upgrade failing.

    Solved backup upgrade error access
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    1 Votes
    21 Posts
    2k Views
    girishG
    To follow up, 11GB worked fine too. [image: 1708449838055-61cb612d-e125-405b-94f1-1b7d6598a349-image-resized.png]
  • 1 Votes
    2 Posts
    332 Views
    nebulonN
    Looks like the DNS resolution is failing. Can you explain your environment and check if you can resolve any host from the system via SSH? Is the unbound service working?
  • Cloudron VPS shut down

    Solved
    6
    0 Votes
    6 Posts
    1k Views
    nichu42N
    It was indeed a mishap in my provider's area of responsibility. Thanks again for pointing me in the right direction.
  • Backup fails Error finding empty dirs: spawnSync /bin/sh ENOBUFS

    Solved backups rsync
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    0 Votes
    7 Posts
    2k Views
    girishG
    thanks, fixed in https://git.cloudron.io/cloudron/box/-/commit/1d1a7af48ebd41fa9a54f73c124a708c226e38e8
  • 1 Votes
    10 Posts
    2k Views
    osoboO
    @girish Yes Everything is back to normal. Thanks a lot !!!
  • Problem with domain setup and Bunny.net

    Solved bunny dns domain setup access tokens
    4
    1
    1 Votes
    4 Posts
    1k Views
    girishG
    @matix131997 This was a bug in the UI code (setupdns view code). Fixed in https://git.cloudron.io/cloudron/box/-/commit/003bc457bf95a5b555a83d76b36199f3acec8ece As a workaround: Setup the DNS as manual or wildcard for a start Then, after you setup admin etc, go to Domains View and change it to Bunny. This view does not have this bug.
  • SFTP Public Key?

    Solved sftp
    11
    1
    1 Votes
    11 Posts
    4k Views
    T
    @subven so what kind of volume is it for paperless? Sorry really would love to know, also having a ads-1700W
  • Security bug that allow unauthorized access

    Locked Solved security password
    7
    0 Votes
    7 Posts
    2k Views
    girishG
    On second thoughts, I will mark this issue as 'resolved' here. If you can send us a detailed report to security@cloudron.io , would be much appreciated. edit: i actually see that you already reported this there. Thanks, let's follow up there.
  • Is Cloudron AMI No Longer in AWS?

    Moved Solved aws marketplace
    7
    1 Votes
    7 Posts
    2k Views
    girishG
    Back again now - https://aws.amazon.com/marketplace/pp/prodview-aep3gt5elubci
  • How to free up disk space? Docker-volumes

    Solved
    3
    1 Votes
    3 Posts
    1k Views
    M
    You need to remove some log files and also unused kernels apt-get remove `dpkg --list 'linux-image*' |grep ^ii | awk '{print $2}'\ | grep -v \`uname -r\`` source: https://docs.cloudron.io/troubleshooting/ and: Use ncdu to browse every container My results: Gained 1gb of storage by deleting /usr/local/share/.cache/yarn/ on a container volume Gained 500mb of storage by deleting Anaconda distribution package cache within a container volume source: https://forum.cloudron.io/topic/4604/disk-space-should-never-bring-a-whole-server-down/46?_=1708028984619
  • All backups disappeared from "Listing"

    Solved backups
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    0 Votes
    13 Posts
    3k Views
    P
    @nebulon Ok, I'll proceed with this suggestion.
  • Install Plugins in Roundcube

    3
    0 Votes
    3 Posts
    777 Views
    nebulonN
    Which plugin are you referring to and can you maybe paste some errors if any?
  • Backblaze backup error

    Solved
    4
    0 Votes
    4 Posts
    837 Views
    robiR
    @saint Excellent, thanks for letting us know. Sequencing matters!
  • PTR record reports being set wrong

    Solved ptr dns
    20
    1 Votes
    20 Posts
    4k Views
    A
    it just went away, i think the router had a DNS cache thats flushed now. It's no longer being set as the DNS server via DHCP, so I think its resolved.
  • Cannot login to Cloudron.io

    Solved appstore
    5
    1 Votes
    5 Posts
    536 Views
    nebulonN
    Just to clarify, the account on your server itself, where Cloudron is installed, is NOT the same as the appstore account from cloudron.io
  • 0 Votes
    10 Posts
    2k Views
    R
    Thank you, it helped
  • Backup fails due to long runtime - backup hangs

    22
    1 Votes
    22 Posts
    3k Views
    nebulonN
    There is no resume logic currently. Have you tried to tweak the part-size, concurrency and memory limit for the backup in the advanced backup settings?