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3.5k Topics 24.8k Posts
  • Ubuntu Livepatch

    Solved ubuntu
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    girishG
    @humptydumpty I think not - https://askubuntu.com/questions/844689/instance-with-canonical-livepatch-service-requires-restart
  • SMTP: timeout after rctp to:

    Solved mail
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    tronicalT
    @girish The MX record resolves to an ISPs server (Strato): smtpin.rzone.de But I don't know if this is particular timeout is domain specific or applies to all of strato. I'm worried it might be the former, at least protocol wise at the point of the delay the recipient domain is known and the server could apply domain specific settings for the backoff/delay.
  • App without Subdomain

    Moved Solved
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    BrutalBirdieB
    @tuejon What you could do is setup proxmox an run 2 virtual machines on your server. One with cloudron one with whatever you want to do.
  • Backups Listing not showing recent backups

    Solved backups
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    d19dotcaD
    @girish Ah I didn't see this until too late, sorry. I had tried to start over to a degree by destroying the current backup disk and mounting a new disk instead then clearing out the backups history and seeing if that starts working better for me. So far so good, but if the issue comes back I'll certainly send the email out and enable remote support, as I agree there seems like some odd issue for sure.
  • Yellowtent not able to resolve host

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    girishG
    @Dreamcatch22 I am fixing the docs to add the resolution of the other thread. About the "unable to resolve host" issue, that is just a warning. But to fix it, you have to make sure that your server's hostname (/etc/hostname) has an entry in the /etc/hosts . See https://askubuntu.com/questions/59458/error-message-sudo-unable-to-resolve-host-none for example on how to fix that.
  • Bug in adding new domain

    Solved domains wildcard
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    potemkin_aiP
    @girish thank you! And thank you again for your prompt help!
  • transfer app to other platform

    migration
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    girishG
    @samaneha Which app do you want to migrate? The backups have the database dump and the data files. What else do you need to migrate?
  • Volume Backup

    Solved volumes backup
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    girishG
    @msbt We won't break it intentionally atleast.
  • How to update an application from the Cloudron API?

    Solved api
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    martinkbsM
    That was the piece of information I was missing. Now it works perfect. How much time am I going to save updating WordPress Developer applications... Thank you @girish
  • Daily notification of "Email is not configured properly", but it is...

    Solved email
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    girishG
    @kubernetux Email needs to be configured for sending out email by apps. Do you not care if your apps are able to send emails (like password reset, reminders etc). If you don't, go to Email -> Select domain -> Outbound -> Select disabled. The notification will then go away.
  • 0 Votes
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    girishG
    Maybe there was some bug in our migration path. Will keep an eye out for related bug reports.
  • Best way to update from Ubuntu 18.04 to 20.04?

    Solved ubuntu ubuntu 20.04 update 18.04 upgrade
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    girishG
    @robi said in Best way to update from Ubuntu 18.04 to 20.04?: one can use the -y option for apt to 'assume yes' to all prompts. this doesn't work with do-release-upgrade for whatever reason.
  • Apps stuck in Error state - can't do anything with them

    Solved uninstall
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    jdaviescoatesJ
    I've hit this problem after updating to 7.2.2 broke one of my volume mounts. No idea how to get the app out of the error state.
  • Running two identical apps (like Wordpress/Minecraft/Teamspeak)

    Solved appstore
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    M
    @Grafnus no you don't need to adjust anything on the image or manifest. When you install it from the appstore, you can set the ports in the installation settings.
  • 0 Votes
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    girishG
    @ei8fdb said in Cannot load certificate key .../_.sub.domain.org.key failed - No such file or directory: _.sub.domain.org.key One of the nginx config files is referencing this key. You can delete the config file and the key/cert file. You can find out which file is referencing it by grep'ing inside /etc/nginx/applications . Once deleted, you can systemctl restart nginx
  • 0 Votes
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    girishG
    @therealwebmaster If you mount it manually, use the Filesystem provider. Then, the backup path is simply /mounted-old-cloudron/var/backups/<timestamp>/box_<timestamp>_v<box_version>. See https://docs.cloudron.io/guides/download-backups/#backup-file-names for some hints.
  • Changing Cloudron.io App store email address

    Solved subscription
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    chiragnahataC
    @girish Will changing to another account remove the previous account deployment?
  • Mail and Notes

    Solved mail
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    fbartelsF
    @JOduMonT you're right. "official" was the wrong wording. What I meant was use is to use the notes functionality of Nextcloud and then use an app on ios that is designed to sync with it. Which honestly is a bit of a pity since most note sync applications are markdown or plaintext, while systems like Apple Notes and Microsoft Onenote allow for more functionality (multimedia, cross application integration and stylus support).
  • Cloudron can't fully reboot after update

    Solved restore
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    girishG
    @therealwebmaster https://aws.amazon.com/premiumsupport/knowledge-center/ec2-launch-issue/ is another idea to cleanup the disk. But otherwise, do you have external Cloudron backups? It's quite easy to recover from cloudron backups - see https://docs.cloudron.io/backups/#restore-cloudron .
  • Unable to configure my domain to AWS loadbalancer

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    girishG
    @krishnav Is https://aws.amazon.com/elasticloadbalancing/ the product you are referring to? Can you post a screenshot of how you have configured the load balancer? And where are you seeing this error message? Also, any reason to use this load balancer?