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  • Migrating Cloudron to New Host Provider

    Unsolved Support restore dns dns setup
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    @james said in Migrating Cloudron to New Host Acci: You can follow the guide here: https://docs.cloudron.io/backups#steps, but for your old server. If it was unclear, I couldn't restore from a backup in the first place. I think whatever problem I was having in the first place caused that. But now I can't access the dashboard for the original instance anyway. Side note: Can a mod rename the thread for me? I realized I made a typo. Can "Acci" be changed to "Provider"?
  • Cannot back up apps and update to the new Cloudron version

    Solved Support backup dns
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    @girish Thank you, after upgrading to Cloudron version 9.0.17 (latest), everything started working again.
  • Migrated DNS records from Cloudflare to BunnyCDN, dashboard error

    Unsolved Support dns
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    J
    @pauliusl Debug this step by step: host my.domain.com on your laptop. Does it point to your server IP? ERR_NAME_NOT_RESOLVED When you are moving domains across provides this is quite common. The whole migration process is not atomic.
  • OVH DNS API integration

    Unsolved Support ovh dns
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    J
    Is the IP address correct? It has to be the Cloudron server IP. Do you have a screenshot? Maybe OVH has changed their UI since we wrote those docs.
  • Hetzner-Cloud-Api: Zone not found

    Solved Support dns hetzner
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    nebulonN
    actually after looking closer in the code, the RRSet record api should also work as ich even for more records. It only would hit an issue, if one record has more than 25 values.
  • SERVERFAIL error

    Moved Solved Support dns cloudflare
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    J
    Can you run cloudron-support --unbound-forward-dns 1.1.1.1 ? This will forward all DNS requests to cloudflare public DNS.
  • Branding DNS Error Message just like not responding page

    Solved Support dns branding
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    jamesJ
    Hello @arta Yes it does. If you place the file /root/yellowtent/boxdata/custom_pages/notfound.html you can customize it. I have copied the original and edited the text: [image: 1766355580244-a2bb1bf8-7374-4be0-a13e-811a40335ed4-image-resized.png]
  • Error: Domain nameservers are not set to NameCheap

    Solved Support dns namecheap
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    jamesJ
    @shrey said in Error: Domain nameservers are not set to NameCheap: Sorry, my first time with this sort of Subdomain delegations. Subdomain delegation can be very, very tricky. Not all DNS providers even support this. I know that DigitalOcean is very straight forward with adding a subdomain as full Domain and works well. But for example Cloudflare or Hetzner do not even allow adding e.g. subdomain.DOMAIN.TLD as a DNS entry.
  • No emails are being sent

    Solved Support email dns
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    B
    I confirm. It work without 127.0.0.1
  • [DNS] No AAAA. Checking CNAME - (AAAA): Error: queryCname ENODATA

    Solved Support dns
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    G
    Creating the AAAA DNS record for : *.mydomain.com *.my.domain.com with IPv6 address solved the problem. Thanks !
  • 2 Votes
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    J
    There are probably no answers here since it is a very uncommon setup. Why put in so much effort to pipe mails via another mail service into Cloudron . At that point, isn't it just easier to accept using the other service for mail entirely ?
  • Propagation issue on a new domain/app deployment

    Solved Support dns letsencrypt namecheap
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    nebulonN
    Ah glad you managed to get down the issue in the end.
  • DNS and VPN App

    Solved Support vpn dns adguard
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    jamesJ
    Hello @3246 Yes, as stated in the information text in AdGuard: Allowed clients A list of CIDRs, IP addresses, or ClientIDs. If this list has entries, AdGuard Home will accept requests only from these clients. Emphasis on only.
  • 2 Votes
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    O
    It worked! Thanks.
  • queryNs ESERVFAIL for new apps

    Solved Support dns unbound
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    J
    @OrezBodajoy wow, great find
  • setup get stuck in waitForDns

    Solved Support dns networking
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    C
    solved by adjusting existing DNS A Record entry. Changing from aaaa:bbbb:cccc:dddd:: to aaaa:bbbb:cccc:dddd::1
  • 2 Votes
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    girishG
    WebFinger is not a simple static file (though of course it can be). The URL has to respond based on the acct provided in the query parameter. So, each user needs to have their own links . For the moment, it's best to use something like https://wordpress.org/plugins/webfinger/ . Or if you can code, just write some simple PHP page or static Surfer page to respond . Cloudron's nginx server will query the app.
  • PRT4 Record keeps failing

    Solved Support domains dns ptr
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    S
    @james I could not get it working at all, so I switched to use Sendgrid instead since we have an account and that is working fine. The issue is that I am using Cloudron as a VM inside of Truenas Community 25.04.1 and it is Truenas causing the issue and I would have to make some major changes and I don't want to affect the File Server side by doing this.
  • Move Cloudron... 1 app of 14 uses manual DNS

    Solved Support dns migration
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    d19dotcaD
    @Shai You would need to edit your local computers /etc/hosts file and add in the old IP address of the previous Cloudron install for the domain name that you’d type in the browser bar. Then you should be able to use the hostname to still access the older Cloudron server.
  • Uninstall Domain Error Stops App Uninstall

    Solved Support dns uninstall error
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    J
    Right, if you lost control of the domain. Switch the Domain provider in Domains view to manual or noop.