Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

Get help for your Cloudron

3.2k Topics 22.5k Posts
  • Docker hub is down

    Solved docker
    4
    1 Votes
    4 Posts
    744 Views
    girishG
    It's back online now! Agree about having a second source. Ideally, we can have some self-hosted docker registry which is used as a fallback for such situations.
  • domain alias (not redirect)

    Solved domains
    12
    0 Votes
    12 Posts
    2k Views
    girishG
    I created a new topic for reset of the conversation at https://forum.cloudron.io/topic/6191/wp-alias-domains
  • Any guide to updating Cloudron base image from 2.0.0 to 3.0.0

    Solved packaging
    5
    0 Votes
    5 Posts
    915 Views
    girishG
    BTW, 3.1.0 is the most recent image now - https://forum.cloudron.io/topic/6178/new-base-image-3-1-0
  • Cloudron 7.0.2: Mail log searches seem inconsistent, missing results

    Solved mail eventlog
    10
    2
    0 Votes
    10 Posts
    965 Views
    nebulonN
    @d19dotca great catch! I was a bug in the client side code. It is fixed now and will be part of next release.
  • Adding multiple aliases to an app Fails

    Solved aliases
    9
    1 Votes
    9 Posts
    1k Views
    girishG
    @robi said in Adding multiple aliases to an app Fails: it seems to wait for ALL the domains nameservers to respond, when it could do well with just the first. The rest will catch up in a few seconds as they update too. this is done because we cannot predict which nameserver will be used by Let's Encrypt or the browser. By waiting on all nameservers, the whole process is more reliable. Especially for the end user, if the browser hits NXDOMAIN it can get complicated to clear the DNS cache.
  • 0 Votes
    3 Posts
    369 Views
    girishG
    This is being take care of in support .
  • Can someone explain why my site wont load?

    4
    0 Votes
    4 Posts
    742 Views
    girishG
    @charaoh On Cloudron each app runs in a container. So apps cannot access the host (ssh) and vice versa. You can instead upload the files and access the files using the Web Terminal - https://docs.cloudron.io/apps/#web-terminal . This "terminal" is run in the context of the app container.
  • Samba (SMB) Won't connect

    2
    0 Votes
    2 Posts
    541 Views
    nebulonN
    Which app are you referring to or are you referring to the system wide SMB server? For the latter, this is not supported by Cloudron. Installing and configuring other services on the same server where Cloudron is installed, will eventually break either Cloudron or those services. Maybe you can briefly explain the use-case you have on hand?
  • Block access to all IPs, but one + firewall admin problem

    Solved networking firewall
    8
    0 Votes
    8 Posts
    1k Views
    robiR
    There is an allow list file, but you have to access it from ssh. It should be in the docs.
  • Docker Swarm or MultiHost Support?

    Solved multi-host
    6
    3 Votes
    6 Posts
    1k Views
    mehdiM
    @jodumont said in Docker Swarm or MultiHost Support?: It is possible to have 2 cloudrons under the same domain.tld ? The main domain needs to be different, in order for the dashboard to have a unique URL for each Cloudron (the my.domain.com). It could however be a subdomain for one of the machines. And you could afterwards add the main domain to the second machine, in order to install apps on it too. For example, you could have Machine 1 with main domain domain.com, management dashboard on my.domain.com, and apps on app1.domain.com, app2.domain.com Machine 2 with main domain machine2.domain.com, management dashboard on my.machine2.domain.com, and apps on app3.domain.com, app4.domain.com
  • NGINX logs format

    Solved nginx
    13
    2 Votes
    13 Posts
    2k Views
    robiR
    @mastadamus Can you add that as a feature request and mention this thread?
  • Forum search default

    Solved
    5
    3 Votes
    5 Posts
    554 Views
    robiR
    @nebulon no worries.. I found it by searching the admin page
  • Email configuration blocked

    Solved
    3
    0 Votes
    3 Posts
    599 Views
    P
    Hey, Thanks for the quick response (and to Johannes for the support ticket solving too). That is a fine workaround for me until there's a cancel button implemented some day. At least I can do some tests now, thanks guys great job.
  • Nextcloud stuck in update queued after Cloudron Update to 7.0

    Solved update
    7
    0 Votes
    7 Posts
    1k Views
    S
    @girish I found this when i clicked update: [image: 1639218382101-61f3d999-30ce-405d-9639-1e1c26465759-image.png] Both my apps are running and are accessible. I now tried stopping the Nextcloud instance and started it. And it the app the 1 dead app is now 2 alive and 0 dead. Now i could update normally. Not sure what i missed in the first place but now works. Thanks for the help
  • ./cloudron-setup script fails to install on dedipath.com VPS Ubuntu 20.04

    Solved installation
    8
    0 Votes
    8 Posts
    2k Views
    neurokrishN
    @d19dotca @Lonkle , had the same issues with Cloudron installation on vpsdime. Fixed it using the same workarounds in this thread. Seems to work fine now. Not sure if there will be any issues in the future..
  • This topic is deleted!

    2
    1
    0 Votes
    2 Posts
    8 Views
    No one has replied
  • Sharding Cloudron or Partial Restores

    13
    1 Votes
    13 Posts
    2k Views
    neurokrishN
    @jdaviescoates thanks!
  • Cloudron failing to load after reboot

    Solved update reboot
    3
    1 Votes
    3 Posts
    677 Views
    A
    @girish Seemed like maybe Ubuntu was finishing some updates on boot which was blocking ssh from starting. I was pinging on 80 and 443 ports but ssh wasn't responding on 22 or 202 for a while.
  • Init script failed

    Solved installation
    3
    0 Votes
    3 Posts
    657 Views
    girishG
    @blackshot7 are you able to run those commands manually and check if they succeed ? maybe some DNS resolution is not working?
  • ip used to access website different to what cloudron expects

    Solved networking
    3
    0 Votes
    3 Posts
    634 Views
    girishG
    We detect the IP using curl https://api.cloudron.io/api/v1/helper/public_ip . Can you check what this returns and why this doesn't return your public IP? You can also use something like https://whatismyipaddress.com/ which should return the same value.