Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

Get help for your Cloudron

3.2k Topics 22.5k Posts
  • The turn service ran out of memory

    memory
    15
    0 Votes
    15 Posts
    959 Views
    girishG
    @warg said in The turn service ran out of memory: Could this be related to malicious clients, e. g. erros created by bots that try turn-specific exploits? It does seem to be like that. Is anyone else seeing such messages in the turn service logs?
  • UI issues with 7.5

    Moved Solved
    4
    3
    2 Votes
    4 Posts
    730 Views
    nebulonN
    There were a few bugs with the token display when we moved the dashboard over to OpenID. This is fixed now with https://git.cloudron.io/cloudron/box/-/commit/e9f3f135640f8ee60041a8797b32b62e032201af
  • Docker size in system info

    Solved docker disk usage
    2
    1
    0 Votes
    2 Posts
    351 Views
    nebulonN
    Maybe you have dangling images around, which are not deleted, can you see if docker image prune -a removes some?
  • Could not update from 7.3.6 to 7.4.3

    Solved
    8
    0 Votes
    8 Posts
    937 Views
    nebulonN
    For others reading this: After looking at the WordPress instance, it appeared to have been hacked and someone placed suspicious includes in wp-config.php those made the app simply hang. Removing that brought it back, however in such situations, it is strongly advised to start fresh as we don't know what else may have been modified.
  • Root Certificate on cloudron app problem

    Solved
    5
    0 Votes
    5 Posts
    615 Views
    timconsidineT
    @imc67 yes, indeed, but the presence of the original DST Root CA is causing issues for Uptime Kuma. There is discussion in their Issues list, but no solution (some hack proposed but not interested in that). I've read elsewhere that the old DST Root CA can be deleted ... but no idea how. That might help Uptime Kuma not to report it. I might try that on non-Cloudron apps but wouldn't want to try that on a Cloudron app. Oh well, just some noise in Telegram that I can ignore.
  • Missing icon in the OpenID Connect Provider window

    Solved oidc dashboard
    3
    1
    1 Votes
    3 Posts
    415 Views
    fbartelsF
    Already fixed bugs are the best bugs
  • UI of file manager breaks when opening a file in it directly

    Solved bug ux filemanager
    4
    1 Votes
    4 Posts
    562 Views
    fbartelsF
    Thanks! I did not expect such a quick fix after your first response, but the change looks sensible.
  • aws route 53 domain set up

    Solved domains route53
    3
    1 Votes
    3 Posts
    460 Views
    ShaiS
    @nebulon Thanks. Ohh, I was so close last night. Your post gave me the courage to plunge back in. The username I gave to the user who owns the policy was a really wierd choice several years ago. So when I went to the aws users page, I didn't think of exploring there. Also the ID and secret were in a file on my local machine, filed well with a good file name. Last night I just wasn't careful in looking for it. So I'm all good now.
  • 1 Votes
    2 Posts
    1k Views
    L
    I figured out the issue - posting here for anyone who encounters the same... I had not whitelisted my new server's IP address with my registrar (Namecheap). Once I did this, installs and uninstalls are now working. The error was actually an external error passed from Namecheap, not an internal Cloudron error message
  • Reboot for security updates broken on Livepatch?

    Solved
    5
    1 Votes
    5 Posts
    1k Views
    W
    That's the last thing I would have expected... thank you for finding this out!
  • Filemanager doesn't preserve executable permissions

    Solved filemanager
    4
    1 Votes
    4 Posts
    544 Views
    nebulonN
    The preserving of the file permissions is now also fixed for next release.
  • IPv6 disabled by default in Networking?

    Solved networking ipv6
    7
    1 Votes
    7 Posts
    1k Views
    girishG
    @ccfu right... if DNS is not mainained by Cloudron, we have to show some message/alert the user. This requires some work, this is why this feature is not done yet It seems like quite some work for very little value.
  • DNS - DigitalOcean - ERROR 429 - Too Many Requests

    Unsolved
    9
    0 Votes
    9 Posts
    614 Views
    girishG
    @BrutalBirdie how many subdomains/records are there in that domain ?
  • cant sftp into dev wordpress

    Solved sftp
    10
    0 Votes
    10 Posts
    1k Views
    chrisC
    Thank you @girish - yes. that worked! I can sftp into the app And i am so glad you took the time to review and fix the issue.
  • How to add a cronjob in cloudron

    Solved cron
    6
    1 Votes
    6 Posts
    1k Views
    S
    Got it thanks.
  • Better understand the email spam filter

    Unsolved
    5
    4 Votes
    5 Posts
    827 Views
    nebulonN
    We mostly rely on the spamd default settings, those are not easy to get right on a generic level. On my personal Cloudron I have tweaked those with great success, but mileage may vary. In my case I have raised the score for some bayes rules to give the learning more relevance. You can try this on your instance by putting the following content: score BAYES_999 2.0 score BAYES_99 4.5 into the file /app/data/spamd/custom.cf in your mail containers data folder, via SSH onto your host server the shell session is: docker exec -ti mail /bin/bash root@e05ce221283c:/app/code/haraka# cat /app/data/spamd/custom.cf score BAYES_999 2.0 score BAYES_99 4.5 root@e05ce221283c:/app/code/haraka# Then restart the mail container via the services view in your Cloudron dashboard. As said though this may also result in mails landing in spam which are legit for your cases.
  • apps not responding with the correct IP address

    Moved Solved
    14
    1 Votes
    14 Posts
    2k Views
    adisonA
    alright, i have just tested the feature, and it works. thanks
  • 0 Votes
    3 Posts
    380 Views
    I
    Ahh yes! That makes perfect sense @nebulon ... and I feel rather silly for not taking that into consideration. It should have been the first place that I looked - because indeed the subdomains rocket-chat, and mastodon were pointing to the old server still. Therefore, there is nothing more to be assessed or figured out here, because you have helped me to solve the problem. I am taking the old server offline, and setting up the apps within the new host environment - as it seems this was much ado about nothing!
  • Filemanager branding

    Solved filemanager
    4
    3 Votes
    4 Posts
    765 Views
    nebulonN
    Fixed with https://git.cloudron.io/cloudron/box/-/commit/c3574614bc074750864b2e0424494a4cb58778e9 for next release.
  • Support Proxy for Wildcard DNS

    app proxy
    4
    0 Votes
    4 Posts
    573 Views
    girishG
    @MooCloud_Matt I think you can just use "no-op" in your situation and also use a custom wildcard certificate. The proxy can then accept just that wildcard cert. no-op ignores DNS checks. The cert can be Let's Encrypt or not depending on if your proxy can carefully forward well-known HTTP requests.