Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

Get help for your Cloudron

3.2k Topics 22.5k Posts
  • SMTP Error (corrupt queue file)

    Solved mail
    6
    5 Votes
    6 Posts
    856 Views
    girishG
    Mail queue is exposed in 7.3, so you should be able to clean such files from the UI in the next release.
  • Full disk recovery process

    Solved
    7
    0 Votes
    7 Posts
    810 Views
    brerlapnB
    @nebulon Okay, thanks. Importing the backup wasn't completing successfully since I'd had to use the Clean Backups function to free up space. I ended up just restoring the last backup image of the whole Droplet from DigitalOcean. That put things back as they were the night before the disk filled up so I only lost items from a single day. I was relieved to find that once I'd gotten things back to a green status I was able to complete the setup process for an external backup in an S3 object storage account. I tried setting up Backblaze B2, DigitalOcean Spaces, and Wasabi on Sunday and Monday, but they always errored out with a complaint about the bucket not being available to the region the DO Droplet is located in. Monday I was able to get my DigitalOcean volume mount set as external backup, but obviously don't want to use block storage for backups. Once I'd restored the droplet and resolved the space issue, though, I was able to add B2 as external backup storage with no issues. Thanks for the help!
  • What is default username and password of newly installed app?

    Solved first time
    3
    0 Votes
    3 Posts
    885 Views
    girishG
    The First Time Usage dialog is shown by clicking app configure -> book/docs icon -> First Time Setup. [image: 1664268781989-c4a6f027-913b-46da-aa28-c80a284e55ff-image.png]
  • Spelling Mistake - Cloudon 7.3

    Solved wasabi
    2
    1
    3 Votes
    2 Posts
    289 Views
    nebulonN
    @dylightful thanks, fixed now with https://git.cloudron.io/cloudron/dashboard/-/commit/8de1befcdb98a715c1542204fa389c051f340bd8
  • Move Postgresql to mounted Drive

    3
    0 Votes
    3 Posts
    534 Views
    R
    @d19dotca Thanks for that answer the guide is perfect.
  • 0 Votes
    5 Posts
    338 Views
    Z
    @nebulon That sounds like exactly what happened, what kind of monitoring solution would you recommend for cloudron (interested in space and RAM monitoring)? We've been hesitant about using any sort of apt get for fear of interfering with cloudron operation
  • Nginx problems running after diskfull recovery walkthrough

    3
    0 Votes
    3 Posts
    405 Views
    Z
    So turns out we've resolved this portion. Main issue is there were way too many confs pointing to the main problematic certficate. Everything in /home/yellowtent/platformdata/nginx/applications basically needed to be moved (/removed) in order to get nginx to restart again once more
  • Bookstack certificate

    Solved certificates
    3
    0 Votes
    3 Posts
    685 Views
    C
    Thank you, the same happened with a browser that had never opened the site, I think I will continue checking.
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    1 Views
    No one has replied
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    3 Views
    No one has replied
  • User management changed when app moved from one cloudron to another

    Solved usermanagement
    10
    0 Votes
    10 Posts
    2k Views
    rmdesR
    Alright, just for future similar issues, here is the solution : sudo -u www-data php -f /app/code/occ files:scan "username" https://docs.cloudron.io/apps/nextcloud/#rescan-files
  • Can Cloudron/Cloudron Apps Use Tailscale Network?

    1
    1 Votes
    1 Posts
    270 Views
    No one has replied
  • Dashboard is not loading

    Solved support app dashboard
    4
    2
    1 Votes
    4 Posts
    788 Views
    girishG
    It's also possible you are on a very old version of Cloudron (like Cloudron 6, where we initially introduced translations). You have to clear the browser cache in that case.
  • Has something changed with Ghost email config?

    Solved
    5
    0 Votes
    5 Posts
    1k Views
    jdaviescoatesJ
    @axbom said in Has something changed with Ghost email config?: After I changed the support email address everything seems okay. I think there used to be one place you could change both, then they changed it. I got caught out by it too.
  • 1 Votes
    8 Posts
    1k Views
    nebulonN
    @msbt this would really be a separate feature request forum post, if you don't mind
  • Inconsistent Backup Retention

    Unsolved
    4
    3
    0 Votes
    4 Posts
    684 Views
    robiR
    Updated first post with more data.
  • Enormous Security Hazard

    Solved cloudflare
    8
    0 Votes
    8 Posts
    1k Views
    girishG
    @Refugee_Ranger said in Enormous Security Hazard: Cloudron will configure Cloudflare for DNS only By default, Cloudron configures any new app for DNS only. You have to go to the Cloudflare dashboard to enable proxying. Once you enable it in Cloudflare, Cloudron will preserve the proxying flag.
  • 2 Votes
    8 Posts
    684 Views
    girishG
    There is a bug in the current release that the code crashes when trying to send a notification if a backup failed. This is fixed . I think in the coming releases we can explore more notification options but atleast now you should get an email.
  • Server down after system reboot - can you help?

    Solved reboot nginx
    6
    1
    0 Votes
    6 Posts
    1k Views
    girishG
    @eddowding Ah, perfect. I actually sent you a note from support early today morning, but that was probably too late.
  • How to create an App (Tile) on the My Apps Dashboard with a redirect?

    Solved redirect
    7
    0 Votes
    7 Posts
    1k Views
    nebulonN
    To follow up here, the next release 7.3 has built-in support for external links in the dashboard, so it will be unnecessary to install some trampoline app like surfer or lamp.