Support

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  SOLVED Update 2.1 Stuck at "Downloading and installing new version"
  update • • FTLAUDMAN  

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  @girish The update worked! The first steps didn't work for me, but the apt update did the trick. Thank you!
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  SOLVED User management changed when app moved from one cloudron to another
  usermanagement • • stoccafisso  

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  @girish Tank you. I apologise for my ignorance. I will try the --no-sso part
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  SOLVED Cloudron stops working periodically
  • girish  

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  @girish Thanks for the response. I have wiped the server and did a restore, so I can't do what you suggest atm. There is/was plenty of space (42gb used out of 490), and ram (1gb out of 6gb). I was/am running 2.0.1. I'll check the event log size once the problem comes in again and will report here.
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  SOLVED NextCloud Email Support
  nextcloud • • saglagla  

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  Sorry, I've finally solved the issue, if the answer can help :
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  SOLVED Ghost install won't start
  ghost • • timmmmyboy  

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  Late responding but thanks so much for the fix @girish !
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  SOLVED Webadmin error on manual update of self-hosting free-plan
  update • • CarbonBee  

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  @x1tan I have made the page publicly accessible now. For some reason it had a wrong setting there.
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  SOLVED Improve security and ciphers
  security • • saglagla  

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  I have updated the ciphers now according to mozilla's config generator. The commit is https://git.cloudron.io/cloudron/box/commit/ddaa52163bf3844b36d6c29fdffb5db3e0b3f5d0 For the CSP settings, this indeed cannot properly be done on a platform level, as apps require differently strict settings there and have to provide this on their own, so this should ideally be fixed in each app upstream.
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  SOLVED Sender's name of outgoing emails
  wordpress • • rusty  

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  This should be possible to adjust in the smtp settings of the wordpress instance. You can find those at https://<domain>/wp-admin/options-general.php?page=wp_mail_smtp.php
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  SOLVED Cloudron MySQL Rate Limit
  importexport • • saglagla  

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  @girish I have a 238 ko iCal file. I've split it in twice and I went from 250 importation err from 1 err. The problem should come from that, thanks! I was at the beginning thinking about it (splitting the file) but after that, I was focusing on RateLimit - wrong way! Also, I advise people which want to import a big file to increase drastically the mem allowance of the app (2Gb in my case)
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  SOLVED FTP backup Support
  backups feature-request • • saglagla  

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  I agree this will be a nice feature to have. We will prioritize based on how many people request it. Thanks
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  This topic is deleted!
  • uiharu  

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  SOLVED Receive Email
  email • • thetomester13  

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  Yep! I am on a Lightsail instance and simply needed to open up port 25 for traffic. Thanks!
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  SOLVED Domains configuration
  domains • • Marcelo Barcelos  

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  It works. Thanks.
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  SOLVED Changing Cloudron.io App store email address
  subscription • • cb3inasia  

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  @cb3inasia If you want to use another account altogether, you can use https://cloudron.io/documentation/appstore/#changing-app-store-account . This does not carry over your credit card setup, so you have to redo that.
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  SOLVED Help installing Cloudron on Virtualbox
  install • • silca80  

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  Hi there, running on bare metal is totally fine. For the setup within your network behind the router, please make sure that at least port 80 and 443 are forwarded. Port 80 is required to obtain LetsEncrypt SSL certificates. Otherwise please check the logs with journalctl -u box when performing the dns setup on your Cloudron, this should show for which IP it is waiting for the DNS records to be in-sync. Possibly it is checking for the wrong (private) IP. Further when using Cloudrflare, please note that currently Cloudron does not support installing apps that are proxied via Cloudflare. Cloudflare backend only sets up the DNS via Cloudflare API and expects website traffic to be unproxied.
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  SOLVED unrecognized restore-url
  restore • • Marcelo Barcelos  

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  @Marcelo-Barcelos Cloudron 1.9 added a restore ui and we have thus discontinued support for restore-url since. For pre-1.9 cloudrons, just get the right cloudron-setup script from our git repos. So, wget https://git.cloudron.io/cloudron/box/raw/v1.8.4/scripts/cloudron-setup chmod +x cloudron-setup ./cloudron-setup --provider <provider> --restore-url="..." More info here - https://cloudron.io/documentation/backups/#legacy-restore-pre-19