Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

Get help for your Cloudron

3.3k Topics 23.0k Posts
  • box service keeps restarting, SyntaxError: Unexpected token '.'

    Solved cloudron error msg box failure
    20
    2 Votes
    20 Posts
    1k Views
    scookeS
    @SunDevil I'll keep sharing... I've tried Nextcloud on several different platforms, including JUST Nextcloud. It ALWAYS conks out on me. Always. So, my 2 cents, you'll have the same issue on Dokploy. EDIT: Have you even checked out Dokploy??? I just watched their intro video. They install their software on your VPS from their servers! What?? Sorry, I'm not letting some third party have that access to my data. You create your ssh key on their system!!! You have to create a db separate from your app!!! Good luck keeping track of all those deets. Holy smokes, the number of steps needed to get this thing running is exactly why most of us have come to Cloudron. This Dokploy is so at the opposite spectrum of Cloudron. I can't imagine anyone thinking it will be "better".
  • 0 Votes
    7 Posts
    440 Views
    nebulonN
    If the system runs out of disk space, a lot of side-effects can happen, so this could very well be the root cause then.
  • BoxError Database error

    Solved mysql migration
    9
    0 Votes
    9 Posts
    665 Views
    SupaikuS
    Ok, it seemed running the /home/yellowtent/box/setup/start.sh to trigger the migration after restoring the database (because of the ERROR 1046 (3D000) at line 22: No database selected i needed to add these two lines to the dump file: CREATE DATABASE box; USE box; Then it was able to backup the database and run the migration.
  • 0 Votes
    5 Posts
    301 Views
    SansGuidonS
    Thank you @nebulon ... it's awesome timing , thanks for the share! I guess that should be considered a solved problem for the future then.
  • Gmail - ipv6. Anyone else with this experience?

    Solved
    22
    3 Votes
    22 Posts
    5k Views
    avatar1024A
    Right so we have a bunch of similar topics referencing the same problem. https://forum.cloudron.io/topic/13162/unable-to-send-emails-to-gmail https://forum.cloudron.io/topic/13145/problems-with-sending-mail https://forum.cloudron.io/topic/13122/email-sending-broken-after-updating-to-8-2-x-due-to-ipv6-issues https://forum.cloudron.io/topic/13072/gmail-ipv6-anyone-else-with-this-experience Should they all be merged and/or marked as solved? The solution is provided by @girish (here) and @jdaviescoates (here) which I'll compile and summarise here again: Activate IPv6 on Cloudron via going to Network > IPv6 > Configure > Public IP Check your IPv6 address either via reading the IPv6 address detected by Cloudron when doing 1. or via running curl https://ipv6.api.cloudron.io/api/v1/helper/public_ip on your server (via ssh). Set an IPv6 PTR record on your VPS/server provider (not your domain provider) for the above IPv6 address. The next Cloudron release will implement a check on IPv6 PTR record like it currently does for IPv4. If using Wildcard DNS then create a * AAAA record for the above IPv6 address. If things still don't work, you can go to Cloudron -> Domains -> hit Sync DNS If your VPS provider does not allow you to set IPv6 PTR, then disable IPv6 that way: disable IPv6 in Cloudron (Network -> IPv6 -> Disable) on your server via ssh run sysctl -w net.ipv6.conf.ens18.disable_ipv6=1 (replacing ens18 for your specific network interface, in my case eth0) make it persistent by adding net.ipv6.conf.ens18.disable_ipv6=1 to /etc/sysctl.conf (replacing ens18 for your specific network interface, in my case eth0) Update: I personally still faced issues with Gmail using IPv6 so I ended up disabling it persistently.
  • Issues with WordPress Corruption and Backup Management

    18
    1 Votes
    18 Posts
    2k Views
    S
    I followed the instructions, now the child sites work but the main network site isn't,
  • Question - App Proxy

    Solved app proxy
    5
    1 Votes
    5 Posts
    421 Views
    J
    You have to install nginx and put those configs on the server where you deployed odoo . That is the correct place for putting those multiple port configs. Then nginx will then answer to a single port 80 which you can then put into cloudron.
  • unable to send emails to gmail

    Solved email gmail
    4
    1 Votes
    4 Posts
    2k Views
    N
    Looks like this part does fix it (instructions for root server): [image: 1737492462373-9fbbe904-6e2e-4deb-8d7d-5d2812a54c83-image.png] Thanks to you both for the pointers!
  • INWX DNS provider is not available during setup

    Solved
    4
    0 Votes
    4 Posts
    259 Views
    nebulonN
    I have added the provider by now https://git.cloudron.io/platform/box/-/blob/master/dashboard/public/js/setup.js?ref_type=heads#L71
  • Questions About Cloudron LDAP Mechanism

    Solved ldap directoryserver
    4
    0 Votes
    4 Posts
    355 Views
    firmansiF
    Thanks for the information
  • 1 Votes
    3 Posts
    195 Views
    luckowL
    A homemade problem. We have refactored our Ansible role. It has installed an MTA that was previously started as Cloudron's mail service. After uninstalling the MTA, everything works as expected.
  • Keeping the browser terminal session connected

    Solved webterminal
    17
    2 Votes
    17 Posts
    2k Views
    C
    Sorry, i should have checked that first. Downgrading CF proxy to DNS only does seem to fix the issue for me. Thanks @nebulon.
  • Backup failed with unexpected response code or HTTP

    Unsolved backups postgresql
    2
    0 Votes
    2 Posts
    94 Views
    J
    @luckow give postgresql more memory
  • Ghost Apps stuck at 'Updating (Queued)' or 'Installing (Queued)' for days

    Solved
    3
    1 Votes
    3 Posts
    199 Views
    N
    Apologies, I continued investigating and going through logs with some Claude help and managed to work out that it was simply down to me adding a Private Docker Registry. It hadn't occurred to me that that would then override existing apps. This is now resolved.
  • 1 Votes
    6 Posts
    431 Views
    nebulonN
    Not sure which nameserver provider you are using, but I remember that back in the day it was possible to screw up the zonefile, rendering all DNS records broken. But generally try to put the TXT record back and then just try to resolve the dashboard domain using your nameserver explicitly (to avoid caching). This should work, if not, please contact your nameserver provider about that.
  • Issue with New Installation with Cloudron 8.0.0

    Solved installation
    13
    1 Votes
    13 Posts
    1k Views
    jdaviescoatesJ
    @firmansi said in Issue with New Installation with Cloudron 8.0.0: @girish I don't activate IPV 6, i have bad experience with this Just to say, it seems going forward you'll likely hit email deliverability issues without IPv6 stuff being configured (especially to M$/ Gmail accounts). See e.g. https://forum.cloudron.io/topic/13145/problems-with-sending-mail
  • Problems with sending mail

    Solved email ptr
    5
    2 Votes
    5 Posts
    646 Views
    sponchS
    working now. thx
  • Cloudron App Store will not accept password to login

    Unsolved appstore
    3
    0 Votes
    3 Posts
    104 Views
    P
    @bosstom Wich password are you using? The one of my.cloudron.instance or the one of cloudron.io web portal? To login in app store you have to use credential of cloudron.io web portal. Also, be careful to add 2FA Token (if enabled)
  • What's Password Criteria For Encryption Password On Backup Feature?

    Solved password encryption
    7
    0 Votes
    7 Posts
    400 Views
    andreasduerenA
    @IniBudi did that on various occasions, no problem lol. Did you maybe check the „encrypt file name“ option?
  • 0 Votes
    2 Posts
    79 Views
    No one has replied