Support

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  SOLVED Nextcloud down problem backup
  nextcloud backup • • mathieuepitech  

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  As a first attempt, you could try to restart the box process with systemctl restart box Also maybe look at the system logs, in case there are any hints for errors.
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  SOLVED Automatic update to Ubuntu 18.04
  update • • GustavoMarcante  

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  Great, thanks!
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  SOLVED Cloudron name no longer changeable
  dashboard • • yusf  

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  This is a UI bug in our current release (caused by an update to fontawesome..). You can fix it by doing this: Open the browser console (firefox, chrome, safari) in the settings page. Run this command angular.element(document.getElementsByClassName('content')).scope().cloudronNameChange.show() This will open a dialog that will let you set the name. Some other elements are missing as well in the profile page. For that, run this: angular.element(document.getElementsByClassName('content')).scope().displayNameChange.show() angular.element(document.getElementsByClassName('content')).scope().emailchange.show() angular.element(document.getElementsByClassName('content')).scope().passwordchange.show() We will push an update next week.
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  SOLVED Error: ER_SP_DOES_NOT_EXIST: FUNCTION box.JSON_ARRAYAGG does not exist
  update • • aft2d  

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  Yep, thanks. it worked.
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  SOLVED Gitea custom app.ini location?
  gitea • • heliostatic  

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  @girish thanks!
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  SOLVED Restore from Backup Error - Fileserver
  backups • • shuggar  

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  Can you check if the backup format is correct (i.e tgz or rsync) when you restore from the backups? The logs are in journalctl -u box -a.
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  SOLVED Sogo email aliases
  email • • cloud802  

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  @nebulon ok thanks for the reply. I didn't think so but wanted to check. Would be cool if somehow the aliases you added in cloudron admin area show up as a from address automatically in sogo. Thanks again.
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  This topic is deleted!
  • gamx  

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  SOLVED Nextcloud login very long
  nextcloud • • saglagla  

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  @yylevas No worries! Glad you found the problem. Breaking stuff is the fastest way to learn!
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  SOLVED How to start again to get the "Complete the DNS setup" page?
  • scooke  

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  I believe @scooke already got this sorted out. The solution is to just start over with a fresh Ubuntu install and installing Cloudron. Another important thing to remember is to provide the correct version as part of the installation. It must be ./cloudron-setup --provider generic --version <version>. The version field is in the backup id.
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  SOLVED I want Cloudron on my CentOS
  • manishfoodtechs  

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  I will mark this as solved, since it's unlikely we will start supporting another OS. Supporting two ubuntu versions is really hard as-is.
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  SOLVED Importing SQL Database for InvoiceNinja
  mysql importexport invoic • • ahelton  

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  I tried this quickly now and it seems to work here atleast out of the box:
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  UNSOLVED Migrate Nextcloud - Keep Nextcloud Users and Settings
  nextcloud usermanagement migration • • tobru  

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  Thanks for the reply! Definitely a great start, we will take it from there and refine it to put in our documentation to get more people started.
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  SOLVED Git tea app can't repair
  • garybsimon  

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  #nebulon Thanks for the help, it's now works like a charm. regards gary
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  SOLVED Nextcloud external storage issue
  nextcloud • • msbt  

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  Lets further handle this in the opened issue tracker item.
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  SOLVED Mailtrain Reports
  • thisiscowboy  

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  @thisiscowboy does this issue persist with the current mailtrain app package?
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  SOLVED Email service stops working
  email • • alexy  

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  Just to conclude this thread. Mostly restarting the mail container will bring back the email server. As mentioned by @alexy this is done via docker restart mail
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  SOLVED Partial backup restore?
  • Beryllium  

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  I will mark this thread as "solved", since it is quite old. If this issue is still there, please post a reply.
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  SOLVED Can cloudron use docker-compose during the install?
  dev • • M-arcus  

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  There are no plans to support generic docker-compose as such, we do have since added a docker addon for apps, to allow spawning docker containers, however this is not matching the docker compose way 1to1.
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  SOLVED cloudron hangs up needing a restart at least every few days
  • tadeas  

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  We have found out that Contabo has many random issues running Cloudron. The conclusion for now is, that we cannot reliably support Contabo as is, maybe the situation gets better with running ubuntu 18.04 there. I will close this thread so far as there is nothing we can currently do really.