Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

3.5k Topics 25.3k Posts

Get help for your Cloudron

  • server seems to be going to sleep and becomes inaccessible

    Solved netcup
    6
    2 Votes
    6 Posts
    1k Views
    avatar1024A
    @joseph said in server seems to be going to sleep and becomes inaccessible: The browser is local timezone and the server is UTC. You might have to translate the tz . I'm in the UK so I believe at this time of year UTC = local time? @joseph said in server seems to be going to sleep and becomes inaccessible: I recommend uninstall gnome and friends altogether. I have never done this but I expect this won't happen easily since uninstalling a DE is probably not supported . Easiest way is to set up a new server and migrate using cloudron backups. Yes starting from fresh seems the most sensible...but I really cannot understand what has happened (like I am 100% positive I haven't installed packages manually). I wonder if this was something to do with Netcup. Also since this morning, the server seems kinda stable...a bit worrying though. Many thanks for your help. Update: I was able to track the date as to when those packages were installed...and it was when I upgrade to ubuntu 24.04 on 1st Jan 2025. I did that on three other servers without installing a DE so I guess something must have gone wrong when doing this one. But it means the issue I encountered yesterday was somehow due to something else. Maybe with the DNS changes meant the server had somehow network issues and was kept with no activities for a while which sent it to sleep...I don't know.
  • queryNs ESERVFAIL on one domain only

    Solved dns domains unbound
    5
    1 Votes
    5 Posts
    2k Views
    N
    So it turns out DNSSEC is the problem. Unbeknownst to me, the previous registrar had enabled DNSSEC by default, when I transferred the domain some time ago, the records were not removed when the new registrar updated the nameservers. As they don't have DNSSEC management and my DNS resolver doesn't validate DNSSEC, I didn't notice anything was amiss. Thank you for your help with this!
  • docker, platformdata, docker-volumes usage and consequences

    Solved storage docker
    3
    0 Votes
    3 Posts
    803 Views
    J
    Thanks @girish for the changes in the docs and letting me know. I will take a look as soon as the time allows and may get back to this topic at a later date.
  • Netbird access with UFW rules

    Solved
    3
    1 Votes
    3 Posts
    1k Views
    B
    My bad. Sorry
  • 2 Votes
    5 Posts
    1k Views
    jdaviescoatesJ
    I use uBlock Origin and have never had a problem.
  • How To Enable IPv6 on Netcup?

    Solved netcup ipv6
    4
    1
    0 Votes
    4 Posts
    2k Views
    J
    @IniBudi there's many threads in their forum if you speak german. Like https://forum.netcup.de/administration-of-a-server-vserver/vserver-server-kvm-server/9565-ipv6-einrichten/ https://forum.netcup.de/administration-of-a-server-vserver/vserver-server-kvm-server/17978-verbindung-über-ipv6-nicht-möglich/ . Since, I don't speak german, I am quite lost in that forum.
  • cloudron cli login timeout

    Solved cli
    2
    1
    0 Votes
    2 Posts
    223 Views
    J
    Seems like a connectivity issue. I assume you can connect via the browser. Is your system using a http proxy or anything like that? Does curl https://my.domain.com work ?
  • Reboot Required - Notification

    Solved reboot notification
    13
    2 Votes
    13 Posts
    4k Views
    W
    @scooke I wanted to clarify my concern about this issue. Previously, after a system reboot was completed, the "reboot" button in notification would automatically fade to grey and disable the reboot button. This functionality appears to have changed (button remains clickable and red). The color difference you mentioned wasn't actually my concern. At this point, I understand this is the new expected behavior, so I consider this matter resolved.
  • How to stop apps via SSH command line

    Solved cli apps
    20
    1 Votes
    20 Posts
    5k Views
    bmannB
    Well, apparently the only way to "fix" this, is to docker stop the yellow services Mail / Mongo / Postgres / MySQL and then restart them in the dashboard and they start up succesfully, and then you can start other apps that have been stopped.
  • Redirect IP Address To My Cloudron Subdomain

    Solved custom pages
    8
    1 Votes
    8 Posts
    751 Views
    I
    Thank you the problem is solved.
  • Dashboard offline but apps not under primary domain running

    Solved dashboard troubleshooting
    3
    0 Votes
    3 Posts
    785 Views
    nebulonN
    Glad it worked in the end. Otherwise for reference please follow the instructions at https://docs.cloudron.io/troubleshooting/ to troubleshoot this.
  • Configuring Disk Space on a Dedicated Server

    Solved disk space
    2
    0 Votes
    2 Posts
    659 Views
    I
    My problem is solved now using this command: sudo lvextend -l +100%FREE /dev/mapper/ubuntu--vg-ubuntu--lv sudo resize2fs /dev/mapper/ubuntu--vg-ubuntu--lv Thank you DeepSeek hehe
  • I broke my cloudron

    Solved troubleshooting
    2
    1 Votes
    2 Posts
    624 Views
    A
    oh nevermind. I read the "you can try" instructions in the output sudo ln -sf /usr/local/node-20.18.0/bin/node /usr/bin/node sudo ln -sf /usr/local/node-20.18.0/bin/npm /usr/bin/npm sudo systemctl restart box And that seems to have gotten it going again. /phew
  • queryNs ENODATA <my domain>

    Solved dns no-ip queryns enodata domain setup
    8
    1 Votes
    8 Posts
    4k Views
    J
    As I have a similar and bigger issue, I created a new thread: https://forum.cloudron.io/post/101241
  • Notification settings - App is online?

    Solved notifications
    6
    1
    1 Votes
    6 Posts
    2k Views
    J
    @SansGuidon I think your approach is the best as of right now. We will have to add automatic restart built into Cloudron at some point.
  • Docker Error 500 - Unable to pull image on same instance

    Solved docker hub registry
    21
    0 Votes
    21 Posts
    6k Views
    girishG
    @timconsidine thanks, I have added a validation check now.
  • High memory usage and slow Cloudron after reboot for update

    Solved performance memory
    5
    0 Votes
    5 Posts
    1k Views
    P
    @nebulon Yes, I had a look of Cpu load and it was by msql, but now seems to be ok
  • cannot uninstall custom app

    Solved uninstall
    3
    1 Votes
    3 Posts
    840 Views
    timconsidineT
    @moktan.bj does this not work ? what message do you get if you try ? [image: 1738538867547-screenshot-2025-02-02-at-23.26.06-resized.png]
  • Issue with Cloudflare Domain Installation

    Solved cloudflare domains
    16
    0 Votes
    16 Posts
    4k Views
    girishG
    For those who hit this 8.2.4 is out . It's marked as unstable just to not have everyone update at the same time but it should be stable and has the fix for this issue.
  • 1 Votes
    5 Posts
    2k Views
    andreasduerenA
    @jdaviescoates Yes I had done that a while ago