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Get help for your Cloudron

3.2k Topics 22.5k Posts
  • 1 Votes
    4 Posts
    453 Views
    girishG
    Right, the 1GB instance actually has 941MB. I have fixed the setup script accordingly. ubuntu@ip-172-26-13-174:~$ free -m total used free shared buff/cache available Mem: 941 194 335 0 410 606 Swap: 0 0 0
  • Cloudron version 7.7.2 requires AVX support in the CPU.

    Solved virtualbox installation
    3
    1 Votes
    3 Posts
    566 Views
    girishG
    Can't help with virtual box since I have not used it. On a side note, from Cloudron 8, we will start supporting machines without AVX again. In such situations, you won't be able to use MongoDB or apps that use MongoDB.
  • how can i change smtp limits

    Solved smtp email ratelimit firewall
    11
    1 Votes
    11 Posts
    2k Views
    BrutalBirdieB
    @darsh_parsana /home/yellowtent/box/setup/start/cloudron-firewall.sh is on the root system, not inside any container. You can just edit the file directly via ssh.
  • User & Group CRUD API(S)

    Solved api docs
    3
    1 Votes
    3 Posts
    463 Views
    girishG
    @darren if you hit any issues, feel free to ask here.
  • SSHFS: "failed to mount (inactive): read: Connection reset by peer"

    Solved backups sshfs
    18
    1 Votes
    18 Posts
    3k Views
    avatar1024A
    A little update on this: I help a friend migrating their cloudron to another server and set-up a new backup storage (also using a Hetzner storage box). Server migration worked fine (that was not using the Hetzner box). When it came to connect the new storage box we faced issues. We generated 4 pairs of ssh keys: rsa with paraphrase ed25519 with paraphrase rsa without paraphrase ed25519 without paraphrase With all four we could connect to the storage box from outside cloudron (using terminal or from file manager). 1. and 2. required the paraphrase to do so. On Cloudron: and 2. didn't work >> expected as paraphrased is required worked just fine if trying to connect to the box by created a new volume or a new backup storage the connection failed as reported above in this thread. BUT if the volume or backup storage was already present and mounted (using key 3.), then I could go to the settings and replace key 3. by key 4. and then it connected fine. Maybe this description might help tract where the issue comes from, since it only happens when mounted a new valume/backup and not when it's already present
  • Mail Server (SPF & DMARC)

    Solved email dmarc
    6
    1 Votes
    6 Posts
    834 Views
    L
    @girish great, thank you. I plan to move all my e-mail accounts to my cloudron server
  • App cannot be deleted nor reinstalled, weird.

    Solved cloudflare apptask
    7
    0 Votes
    7 Posts
    775 Views
    girishG
    @micmc yes, already implemented the crash fix -https://git.cloudron.io/cloudron/box/-/commit/d862f1f5b4f10b5852aed958ecc4ce42709103f7 . CF was returning an invalid response that our code was not prepared for.
  • 7.7.2 Broke UptimeKuma

    Solved
    3
    3 Votes
    3 Posts
    423 Views
    C
    @girish Thank you very much. We run the tests again by reinstalling it again. It seems that the problem originated when we installed multiple Apps and then UptimeKuma somehow broke. So we installed them one by one, and now it's ok.
  • BackUps have been failing since Cloudron was updated to 7.7.1

    Solved
    2
    1 Votes
    2 Posts
    286 Views
    girishG
    @marylou Lots of unpack here. Are you able to contact us at support@cloudron.io and we can try to see what's going on in the server.
  • Can uninstall or install apps. Can't upload files

    Solved cloudflare troubleshooting
    11
    1 Votes
    11 Posts
    1k Views
    V
    I didn't uncover the cause, but I believe it was related to the VM running out of disk space. I wound up reinstalling. I let a large upload job run unattended and wound up completely filling the drive on the VM running Cloudron. I then cleared about 100 GB, rebooted for good measure, resized the partition using parted, expanded the filesystem, rebooted again, and let it run normally for a few days. That's when I noticed I couldn't install any new apps. I suspect that either the partition / filesystem resize or the disk being full broke something internally. In hindsight I wish I had taken the time to dig into the logs a little more and see what was happening. But this is likely a direct result of my unusual environment fault.
  • I want to disable my subscription

    Solved subscription appstore
    2
    1 Votes
    2 Posts
    326 Views
    girishG
    @gog122 you can login at https://console.cloudron.io/#/login and cancel it there.
  • Import 5gb sql file into MYSQL database

    Solved mysql import traccar
    21
    1 Votes
    21 Posts
    3k Views
    girishG
    This was sorted out in support.
  • Install Cloudron, it failed due Collectd not in repo....

    Solved install
    18
    1
    0 Votes
    18 Posts
    3k Views
    rmdesR
    @nebulon I hit many road blocks indeed, but managed to move quite well forward now i'm at the part of the npm rebuild and I can't do the db-migrate because I don't see any npm install being done that provides db-migrate within nodes_modules/.bin folder I have documented the changes I had to do in the different install files to get it working, i can share this to the support email if you're interested
  • General backup error from one custom app

    Solved backups
    12
    1 Votes
    12 Posts
    1k Views
    J
    @nebulon I don't really know the S3 system they used
  • Did the API urls change? Suddenly get 400 bad request errors

    Solved api
    3
    0 Votes
    3 Posts
    330 Views
    necrevistonnezrN
    Thanks for the hint - trying that I got a more meaningful error notice. It was one of the ipdeny urls (IPv6 list for North Korea) that resulted in an empty HTML file, throwing off the ipfile format.
  • 1 Votes
    2 Posts
    120 Views
    girishG
    @im-fabian does using the psql command directly work? That will help us debug if this is mistake in postgres credentials or some pgadmin issue.
  • cloudron ip address does not work when I try to search it up on the web

    Solved installation
    2
    1 Votes
    2 Posts
    259 Views
    girishG
    @Vortexapps this seems to be VM/deployment related. You have to tell us more about your setup / network for us to help further. nginx is running as you see in the troubleshooting output, so you have to check why it's not reachable by ip on port 443.
  • App Link Bug

    Solved applink
    7
    2 Votes
    7 Posts
    914 Views
    girishG
    @Dave-Swift 7.7.2 is in the CI. So, in a day or two.
  • Restore custom app from backup on new server

    Solved import
    5
    1 Votes
    5 Posts
    678 Views
    girishG
    @ekevu123 good idea!
  • BoxError: ER_BAD_FIELD_ERROR: Unknown column 'language' in 'field list'

    Solved
    4
    1 Votes
    4 Posts
    287 Views
    rmdesR
    @girish Yup I posted it here, really for search results in case other people come up with the same issue ! it can be marked as solved !