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  • Using NFS to backup cloudron from a Windows Server Share

    Solved Support backups cifs nfs
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    @girish Yeah I was starting to think that as well. I'll give it a shot and report back. Thanks!
  • Stopped apps not getting backed up, is this intentional?

    Solved Support backups
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    girishG
    @d19dotca Just wanted to leave a note that there are some discrepancies in code. I will get it sorted out and give a concrete reply - https://git.cloudron.io/cloudron/box/-/issues/692
  • Moving Servers - Cloudron IP Change

    Solved Support backups migration restore
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    girishG
    @echokos Right as @NCKNE suggested, you can enable the dynamic dns option under Domains view before migration and take a backup after you enabled it. With that the DNS records will be automatically updated post migration. After migration, you can turn off that option since the IP won't change anyways.
  • rsync backup to minio fails

    Solved Support backups
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    girishG
    @stantropics One thing worth looking into is https://cloudron.io/documentation/apps/nextcloud/#managing-deleted-files (especially, those deleted nextcloud files hang around indefinitely).
  • Backup upload errors

    Support backups scaleway
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    girishG
    @timmeh let us know if @NCKNE's workaround works or not.
  • Re-install app that is not part of a backup

    Solved Support backups certificates
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    @girish thanks for the info!
  • import backup and uninstall fail

    Support backups
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    girishG
    The issue here was that @minhbaop imported a box backup (i.e a backup with box_ prefix) into an app. Cloudron clearly has a bug that importing an unknown format makes it put the app in some indeterminate state. We will get this fixed in some future release.
  • 1 Votes
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    jdaviescoatesJ
    @beenmeckel said in Is data stored in a Custom Data Directory included in Cloudron backups?: So I feel fine about getting set up with Nextcloud on a server I'm renting from Hertzner. I'm just stressing about how much of the time it is likely to crash or go wrong I've got all my Cloudron stuff running on Hetzner and so far nothing had ever crashed nor gone wrong. Also the data on their volumes is triple replicated too. But yes, also looking into how to backup me backups elsewhere too...
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    @d19dotca said in Backup to ext4 disk mount, using rsync, fails on first full backup but succeeds in all future ones.: Setup a new public cloud instance at OVH Create a block storage disk and attach it to the public instance created in step 1 Format the block storage disk and mount it according to this article: https://docs.ovh.com/ca/en/public-cloud/create_and_configure_an_additional_disk_on_an_instance/#using-linux Install and restore Cloudron from old server via DigitalOcean Spaces latest Cloudron backup ID Once Cloudron is running off latest backup, change backup configuration to file system using rsync non-encrypted with hardlinks, then initiate the first backup to the new location. This is where it failed for me. Hey, I know this is quite old, but I just had this issue too (v7.4.3), and I think I know what the issue is. So the Backup type is 'Filesystem (Mountpoint). Cloudron tries to hardlink between one device (primary boot, or one particular mountpoint) and the other (another mountpoint). Hardlinking isn't supported between devices sometimes though, so the hardlink fails. This issue seems to occur even with encryption though. Just a heads up in case anybody runs into this issue. Solution in the main time is to just not use hardlinks.
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    girishG
    @robi only the retention policy - https://docs.cloudron.io/backups/#retention-policy
  • 0 Votes
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    nebulonN
    Maybe one specific file name/path which just happens to be produced by rainloop causes CIFS to fail?
  • Backup using rsync encrypted gives "ENAMETOOLONG" error.

    Support backups
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    d19dotcaD
    @girish Unfortunately I have a different issue when running non-encrypted, which is posted here: https://forum.cloudron.io/topic/2270/backup-issue-in-rsync-non-encrypted-filesystem-type-never-moves-past-status-of-removing-directory-for-one-particular-app
  • 0 Votes
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    Yes, I did remount the shares.
  • Backup sieve filters

    Solved Support email backups
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    girishG
    @NCKNE Which app did you use the sieve filters in. Often, the filter in one app is not visible in another! The sieve filters are located at /home/yellowtent/boxdata/mail/vmail/<mailbox>/sieve. Can you check if they are there on the filesystem atleast?
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    girishG
    I think part of the issue here is that disk size data is actually just collected periodically and not at that instant. This is because du can take a long time complete and so we don't do it too often. The initial use case for the sizes was just pretty graphs. Let me look into if we can somehow add 'Last Updated' into the graphs. @jdaviescoates I have also made sure that logs are not there on our forum anymore.
  • App snapshot created but backup progress still pending

    Solved Support backups
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    ei8fdbE
    @nebulon said in App snapshot created but backup progress still pending: The tooltip should be shown in the progressbar in the apps grid. By now the progress status in the app configure view is directly displayed. I guess the UI has changed a bit since this topic was created few years ago. Aha it's shown in the apps grid, not the app page itself. [image: 1692197427840-f809cbef-c66c-45d7-9054-0369eb0ea542-image.png] OK, thats still helpful. Thanks @nebulon.
  • Backup to NAS via SMB

    Solved Support backups
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    girishG
    @smilebasti Possibly because the destination file system does not support hard links. In the Backup -> Configure, there is a checkbox to disable hard links.
  • Delete local backups from UI

    Discuss backups
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    girishG
    Thanks, I have added both to 4.5 roadmap
  • How much space will I need for my Cloudron backups?

    Support backups hetzner
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    nebulonN
    To know the backup scope, you can sum up all the apps listed there + email data + box data. Then you would have to multiple that by the number of backups which are stored (eg. once every day for 1 week or so) This would be the maximum of storage required using the tarball method. For rsync, it would be much less since it would do incremental backups.
  • 1 Votes
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    marcusquinnM
    Warning for Backblaze region selection! Especially if EU GDPR laws or just US privacy is a concern. If (like me) you have an account that's been open since before they added the EU-Central (Amsterdam) region - there's no way to set any other region than the one you selected (defaulted) when creating your account. The only way to have a different region with Backblaze is with separate accounts. Wasabi is my other alternative and costs less if you have a lot of ingress or are in the hundreds of Gigabytes bracket, and want region-selection in one account, but Backblaze is the cheapest and trusted option I know up to say half a terabyte. No harm in having an account with both though if you like having options. I like to keep backup object storage away from the main host, although if you were backing up hourly or something else bandwidth heavy then same provider attached storage is pretty safe and usually held in triplicate across hardware.