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  • disable chown for backups

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    girishG

    @cocam123 whoops, you are right! I forgot there is an option in the UI for this 🙂

    The exact checkbox text is Remote file system supports chown

  • Different backup frequencies for different applications

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    Q

    Thanks @joseph !
    I'll do that 🙂

  • Backup failed - missing account avatars file?

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    necrevistonnezrN

    As du is slow and resource hungry, maybe use an alternative?
    Diskus is a parallelized version: https://github.com/sharkdp/diskus, claims to be 5-10 times faster.
    Though not in the repos

  • App stuck in error when editing location (domain) while app is shut down

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    V

    Yes, it was not on purpose. Nonetheless current behaviour is dangerous if you don't know the technique to restart your stucked app 🙂

  • Subscription transfer between domains

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    nebulonN

    Yes you can switch over the subscription to another server. Just send us a note about this to support@cloudron.io then

  • Can no longer access cloudron ui

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    girishG

    @falkfyre so did it work out?

  • Upgrade Cloudron on Linode

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    jdaviescoatesJ

    @overholt said in Upgrade 🤦 🤦 🤦 🤦 Cloudron on Linode:

    Which is the best way to do this?

    Personally I'd go with starting with a fresh server rather than upgrading Ubuntu

    I always do a dry run backup restore to check everything is working before updating DNS, see
    https://docs.cloudron.io/backups/#dry-run

    Note, when installing Cloudron on the new server be sure not to miss this Looking to restore link at the bottom here:

    alt text

    (I've missed it before and had to start all over again 🤦 )

  • backup failed (CR 8.0.6)

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    matix131997M

    Just today I got a notification about an erroneous backup of the server where I have Nextcloud installed (150GB size) and I backup once a week.. I should add that the previous backups were successful. The provider is Backblaze B2.

    Oct 06 01:02:32 box:storage/s3 Upload progress: {"loaded":1073741824,"part":2,"key":"102/snapshot/app_50d07945-bf1b-4345-8e8c-c146e86c12a7.tar.gz.enc"} Jan 01 01:24:00 node:events:496 [no timestamp] throw er; // Unhandled 'error' event [no timestamp] ^ [no timestamp] [no timestamp] write EPIPE [no timestamp] at WriteWrap.onWriteComplete [as oncomplete] (node:internal/stream_base_commons:94:16) [no timestamp] 'error' event on TLSSocket instance at: [no timestamp] at emitErrorNT (node:internal/streams/destroy:169:8) [no timestamp] at emitErrorCloseNT (node:internal/streams/destroy:128:3) [no timestamp] at process.processTicksAndRejections (node:internal/process/task_queues:82:21) { [no timestamp] errno: -32, [no timestamp] code: 'EPIPE', [no timestamp] syscall: 'write' [no timestamp] } [no timestamp] [no timestamp] v20.12.2 Oct 06 01:02:32 box:shell backup-snapshot/app_50d07945-bf1b-4345-8e8c-c146e86c12a7: /usr/bin/sudo -S -E --close-from=4 /home/yellowtent/box/src/scripts/backupupload.js snapshot/app_50d07945-bf1b-4345-8e8c-c146e86c12a7 tgz {"localRoot":"/home/yellowtent/appsdata/50d07945-bf1b-4345-8e8c-c146e86c12a7","layout":[]} errored BoxError: backup-snapshot/app_50d07945-bf1b-4345-8e8c-c146e86c12a7 exited with code 1 signal null [no timestamp] at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:122:19) [no timestamp] at ChildProcess.emit (node:events:518:28) [no timestamp] at ChildProcess.emit (node:domain:488:12) [no timestamp] at ChildProcess._handle.onexit (node:internal/child_process:294:12) { [no timestamp] reason: 'Shell Error', [no timestamp] details: {}, [no timestamp] code: 1, [no timestamp] signal: null [no timestamp] } Oct 06 01:02:32 box:taskworker Task took 152.05 seconds Oct 06 01:02:32 box:tasks setCompleted - 2443: {"result":null,"error":{"stack":"BoxError: Backuptask crashed\n at runBackupUpload (/home/yellowtent/box/src/backuptask.js:164:15)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:361:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:383:5)\n at async fullBackup (/home/yellowtent/box/src/backuptask.js:504:29)","name":"BoxError","reason":"Internal Error","details":{},"message":"Backuptask crashed"}} Oct 06 01:02:32 box:tasks update 2443: {"percent":100,"result":null,"error":{"stack":"BoxError: Backuptask crashed\n at runBackupUpload (/home/yellowtent/box/src/backuptask.js:164:15)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:361:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:383:5)\n at async fullBackup (/home/yellowtent/box/src/backuptask.js:504:29)","name":"BoxError","reason":"Internal Error","details":{},"message":"Backuptask crashed"}} [no timestamp] Backuptask crashed [no timestamp] at runBackupUpload (/home/yellowtent/box/src/backuptask.js:164:15) [no timestamp] at process.processTicksAndRejections (node:internal/process/task_queues:95:5) [no timestamp] at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:361:5) [no timestamp] at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:383:5) [no timestamp] at async fullBackup (/home/yellowtent/box/src/backuptask.js:504:29)

    On other servers the backups are successful.

  • New apps can't deploy - Will retry: queryNs ESERVFAIL

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    T

    RESOLVED:
    It's likely that cloudflare was having some internal issue, but upon checking https://www.cloudflarestatus.com/ I was left more confused is there was any incident on their end in my region. It's buried under scheduled maintanaces and other stuff.

    I still not sure if this was the correct resolution, but it started working after executing these steps.

    sudo apt-get install -y systemd sudo nano /etc/systemd/resolved.conf

    Added the DNS of Cloudflare and google

    # This file is part of systemd. # # systemd is free software; you can redistribute it and/or modify it under the # terms of the GNU Lesser General Public License as published by the Free # Software Foundation; either version 2.1 of the License, or (at your option) # any later version. # # Entries in this file show the compile time defaults. Local configuration # should be created by either modifying this file, or by creating "drop-ins" in # the resolved.conf.d/ subdirectory. The latter is generally recommended. # Defaults can be restored by simply deleting this file and all drop-ins. # # Use 'systemd-analyze cat-config systemd/resolved.conf' to display the full config. # # See resolved.conf(5) for details. [Resolve] # Some examples of DNS servers which may be used for DNS= and FallbackDNS=: # Cloudflare: 1.1.1.1 #cloudflare-dns.com 1.0.0.1#cloudflare-dns.com 2606:4700:4700::1111 #cloudflare-d># Google: 8.8.8.8 #dns.google 8.8.4.4 #dns.google 2001:4860:4860::8888 #dns.google 2001:4860:4860::8> # Quad9: 9.9.9.9#dns.quad9.net 149.112.112.112 #dns.quad9.net 2620:fe::fe #dns.quad9.net 2620:fe::> DNS=1.1.1.1 8.8.8.8 sudo systemd-resolve --flush-caches # didn't work systemd-resolve --status # wasn't even running. So maybe the config change was irrelevant

    Reboot and started working... and I am not sure how this is possible...

    Anyway that for the help. This issue was plaguing me for a few days.

  • Cant login to my cloudron.

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    J

    @jtippetts atleast the dashboard seems up now. Not sure why the machine shutdown itself though.

  • Backup Failed - looks like nextcloud

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    A

    Awesome, I couldn't get NFS to mount, so just set the tarball option instead, thanks.

  • Backups Failing Frequently

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    SansGuidonS

    Things work like a charm indeed. I'll likely move the vps over soon or later once answering the question of where I should go. Also looking for a good option for CI/CD runner and to mitigate most issues faced this last month with Contabo.

  • Repeated backup failures with an app

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    SansGuidonS

    Switching to hetzner feels good enough for now 😂. Full backup takes 30min for 21 apps. I've cancelled contabo storage service.
    Hope this stays so snappy for the long run

  • SSL certificate failing

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    nebulonN

    So wildcard is only for subdomains of a domain. The domain.com record is not covered by wildcard.
    But yes the instructions probably sound like both *.domain.com and domain.com are in fact managed by Coudron, but all I can tell you that unless an app is using a domain, the certs will not be renewed. Maybe we can be smarter about this in the future, but to solve your problem this is what is required.

    Note a redirect to an existing app will also work.

  • Hetzner Storage Box & Backup: Failed to mount

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    nebulonN

    We were able to resolve this. The root cause was the missing unbound-anchor ubuntu package. After intstalling this it worked.

    More info on that issue is at https://forum.cloudron.io/topic/12496/unbound-anchor-not-found-in-ubuntu-24-04?_=1727881329798

  • Backup failed on backblaze. Status 408?

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    J

    @daixiwen ah ok. I would ignore the errors. It's normal for upstream services to go down once in a while...

    I just checked https://status.backblaze.com/ and unfortunately no history of uptime here. But it says "Backblaze performs regular maintenance every Thursday from 11:30 am to 1:30 p.m. Pacific Time with the aim to consistently improve our systems and services. "

  • All Offline adter update or db can't restart.

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    jdaviescoatesJ

    @nebulon said in All Offline adter update or db can't restart.:

    by avoiding disabling

    by avoiding disabling

    at least I think that's what you mean? 🙂

  • Unbound Service not working

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    S

    Hi @girish,

    I did that step and did a server reboot as the systemctl restart unbound did not work and when it came back up, all was good again! Thank you!

  • How to Identify which application is infected from an abuse report.

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    J

    All my searches lead to dead ends. Like https://serverfault.com/questions/643616/best-way-to-trace-outgoing-requests-from-a-server and https://www.reddit.com/r/sysadmin/comments/384q3b/my_server_was_just_suspended_because_of_a/ .

    @sp121 do you have a cloud firewall ? One recommendation is to stop all outbound traffic altogether. Most apps don't need to make outbound requests anyway. Slowly start whitelisting outbound traffic. Is this an option?

  • Cert renewing failing

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    C

    @girish said in Cert renewing failing:

    @visuex are you the same as @cpa ?

    Nope, not me!