Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

Get help for your Cloudron

3.3k Topics 23.2k Posts
  • Postgres not upgrading with 8.0.3

    Solved postgresql update
    6
    0 Votes
    6 Posts
    757 Views
    nebulonN
    Turns out that Cloudron hit the same issue as https://forum.cloudron.io/topic/11276/cloudron-update-to-7-7-0-postgresql-does-not-start?_=1723244919333 and the fixed worked there also.
  • Update to 8.0 - Stuck on “removing containers for upgrade”

    Solved update
    16
    1 Votes
    16 Posts
    2k Views
    M
    Hi, we did not initiate an update manually. According to the logs, Cloudron updated to v8.0.3 this morning at 6:58. The message "removing containers for upgrade" was still there at midday. Error message when going to an app: "This app is currently not responding. Please try refreshing the page in a few minutes." After a manual reboot, all apps were "Configuring (Queued)" for a while. Now the first apps are running again. Yeah
  • Mail slow in Outlook on large account

    email outlook activesync
    6
    1 Votes
    6 Posts
    682 Views
    W
    Thank you that made me understand the differences quite well. Sadly it seems like the issue is not resolved yet though. The Outlook client seems to stay slow. It was just shortly working a bit better it seems. What I don't understand is the following though: Only the modern Mac Outlook is slow/buggy. If I switch to legacy outlook there are no Problems. Thunderbird is having no Problems as well, same with other clients. I found out though that when I enable Offline Mode in the modern Outlook Mac client, then the search is not slow anymore. Still there is the problem that Attachments are buggy and when you try to open them Outlook says that they have to be redownloaded to open them (which does not work). The modern Outlook for Mac does work with other IMAP clients though. So It's not Purely an Outlook problem and not Purely a Cloudron Mail problem. There just seems to be a problem in the communication between them. I just seem to no be able to debug it. Does anyone have an idea what it could be?
  • Weird ip address when setting up in virtualbox

    Solved install homeserver nteworking
    11
    1 Votes
    11 Posts
    2k Views
    J
    I will mark this as solved, but please open a new topic with the crash report.
  • Timezones w/r/t Backups

    Solved backups timezone
    4
    1 Votes
    4 Posts
    605 Views
    girishG
    Since this question seems to come up often, I wonder if we should just show the timezone in brackets everywhere in the UI. @nebulon ?
  • Folder share on additional disk

    Solved
    7
    1 Votes
    7 Posts
    908 Views
    J
    @lilian I think you misunderstood what I said (or maybe I misunderstand your setup). I am asking you to mount your external/addition disk under /srv instead of under /mnt/volumes/04067a3544294e0fa162392e066337cf . Once you mount under /srv , you can then add it as a Volume with Filesystem or Mountprovider type. It was a bug that we allowed volumes to have host path under /mnt/volumes . This is fixed now for next release (https://git.cloudron.io/cloudron/box/-/commit/21705a0e966ef998e836e6b7fed0da00dadfee79)
  • 1 Votes
    6 Posts
    952 Views
    P
    @nebulon Okay, thank you very much. I think it could be good also keep some options for non-developers that allow users to import and export mailboxes, avoiding REST APIs that require deep knowledge of development. This aligns with part of Cloudron's payoff: 'Self-hosting has never been simpler.' Thank you very much!
  • error after update to 8.0.3

    Solved update
    2
    1
    1 Votes
    2 Posts
    169 Views
    nebulonN
    Can you check the update task logs for the error? You can find those in the Settings view in your Cloudron dashboard.
  • Error after updating LAMP-App to 3.4.2

    Solved update
    4
    1 Votes
    4 Posts
    555 Views
    R
    Ah, sorry. That was my mistake. The update worked now (maybe after upgrade Cloudron to 8.0.3). Now the app is running version 4.0.0-1.
  • Permission filesystem

    Solved volumes sharing
    3
    0 Votes
    3 Posts
    483 Views
    girishG
    We have a media group that the app's user is part of. See https://docs.cloudron.io/volumes/#sharing
  • Nextcloud seems to be stuck in restart loop after upgrading to Cloudron v8.0.3

    Solved
    3
    1 Votes
    3 Posts
    416 Views
    nebulonN
    Such a long reboot time is quite unusual indeed. Maybe your server provider has some infra issues?
  • Mongodb wont start after the 8.0.3 update

    Solved mongodb update
    3
    1 Votes
    3 Posts
    527 Views
    nebulonN
    Thanks for sharing this. From the logs (sent to our support) this was triggered by an update to 8.0.3 where upgrading the mongodb instance didn't succeeds correctly. Unfortunately there is nothing much in the mongodb logs besides a plain "core dump" crash. But as @hayoken2000 outlines, one can always purge mongodb data and let it start fresh, then restore those apps.
  • 1 Votes
    4 Posts
    460 Views
    nebulonN
    Great that you managed to resolve it quickly and thanks for the update here with the solution.
  • Configuration change needed in SPF record

    Solved spf mail e-mail dns
    6
    1
    0 Votes
    6 Posts
    858 Views
    matix131997M
    The only message was only related to PTR. And there was no other message. Maybe it was a special case or a problem with the request and the question was whether from my server or on the provider's side. After I clicked sync DNS, I left it for another 24 hours just to be sure, because the proprogation could have been prolonged. After 24 hours there was still a problem , then I did a record analysis and noticed as I wrote above one record A was not updated. In general, the situation embraced. You can close the topic only waiting for the improvement of the results from PTR. Generally I have changed but FCrDNS has not been updated.
  • Help Needed: Unable to Create Cloudron Account or Login to App Store

    Solved
    2
    0 Votes
    2 Posts
    172 Views
    nebulonN
    As you mention, you need a separate account for accessing the app library. Do you see any errors in the browser console? Alternately you can also sign up first at https://console.cloudron.io/#/signup and then use that account to login via your Cloudron dashboard.
  • Error: queryCname ENODATA vps.mathisamkt.com.br

    Solved domains ipv6
    2
    0 Votes
    2 Posts
    351 Views
    nebulonN
    This is handled in support by now. The AAAA records for that domain are not set up.
  • Cloudron wrongly changing Mail DNS record used by my external mail server

    Solved mail dns
    6
    2
    0 Votes
    6 Posts
    909 Views
    B
    Looks like that was the fix, now it doesn't change the A and AAAA records of the email server, and Cloudron can still use my External SMTP connection while having the Mail Server Location set to "cloudron.blockbluemedia.com".
  • Does the spam filter really work?

    Solved mail spam
    9
    0 Votes
    9 Posts
    1k Views
    necrevistonnezrN
    @timbo I have practically zero spam with the rules mentioned in my post and abusix DSNBL (https://abusix.com/) - the free tier is sufficient. Do you have catch-all enabled?
  • Problem with my email configuration and Docker daemon error.

    2
    0 Votes
    2 Posts
    307 Views
    S
    I've solved the docker daemon problem, I just couldn't start my docker on my pc. But for the rest of my problems I still don't have an answer.
  • Problem with starting Pixelfed after updating Cloudron to v8.0.3

    Solved update
    3
    1
    0 Votes
    3 Posts
    248 Views
    nebulonN
    Always good to hear, if things are fine